HubSpot + Deskpro Integrations

Syncing HubSpot with Deskpro is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About HubSpot

Marketing, sales, and service software that helps your business grow without compromise.

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

Deskpro Integrations
Connect HubSpot + Deskpro in easier way

It's easy to connect HubSpot + Deskpro without coding knowledge. Start creating your own business flow.

  • Introduction (about 200 words)
  • HubSpot?
  • HubSpot is an inbound marketing software that helps businesses grow their customer base. It increases ROI by optimizing websites, blog posts, and email campaigns.

  • Deskpro?
  • Deskpro is an all-in-one help desk software for small businesses. It provides ticketing, knowledge base, live chat/phone, and social media management.

    (about 750 words)

  • Integration of HubSpot and Deskpro (about 350 words)
  • Deskpro manages customer service, while HubSpot manages inbound marketing. The integration makes the two together, more powerful than just their individual usage. Here are some benefits of integration of HubSpot and Deskpro:

    Marketing Benefits:

    • Increase conversion rate by integrating HubSpot with Deskpro. Customer support agents can help prospects through inbound marketing tactics, after they pick up the phone. This way, more prospects convert to customers. At the same time, it reduces cost per lead by reducing unqualified leads.
    • Reduce the amount of time spent on cpd calling by using inbound marketing integration to decrease the number of unqualified leads. HubSpot’s marketing automation features can complement Deskpro’s live chat features. For instance, if a prospect asks a question which needs to be answered by a HubSpot representative, HubSpot can send an email to the designated representative who can answer the prospect’s question over live chat.
    • Increase sales by using HubSpot’s CRM functions to store information on existing customers. It allows customer service agents to respond quickly to clients’ questions and complaints. It also helps increase future sales with targeted marketing tactics.
    • Improve customer retention by using accurate CRM data on existing customers’ needs, problems, etc. It allows customer service agents to send out customized emails or targeted marketing strategies based on the information they have on them.

    Customer Service Benefits:

    • Increase customer satisfaction by giving quick responses to customers through their preferred channel. Customers can submit tickets through Deskpro’s ticketing system, while sales team members can reply through HubSpot’s marketing automation system. At the same time, sales teams can respond to customers via live chat while customer service team members can see what they are doing at the same time through Deskpro’s integrated live chat feature.
    • Reduce costs associated with answering repetitive questions by reducing the number of unqualified leads. Using HubSpot’s marketing automation features such as nurture campaigns and automated drip email campaigns will make sure that leads go through the proper channels before they get qualified leads and start calling for fplow-up or initial consultation. At the same time, Deskpro’s live chat feature will push leads through the proper channels before they reach out to customer service representatives and begin calling for fplow-up and initial consultation. This reduces the number of unqualified leads reaching out to customer service representatives and employees wasting time on cpd calling. As a result, it reduces cost per lead and increases conversion rate at the same time.
    • Improve employee efficiency by reducing time spent on answering repetitive questions and increasing time spent on fulfilling needs of existing customers and nurturing new leads. Employees can use built-in features such as HubSpot’s lead scoring system and Deskpro’s dynamic search function to minimize time spent on unqualified leads and target more qualified leads in real time. They can focus more on fplowing up with existing customers and increasing sales with inbound marketing tactics without having to worry about managing prospects at the same time. At the same time, it reduces cost per lead and increases conversion rate because fewer leads get wasted due to bad timing or lack of information from other channels such as social media or email campaigns. In addition, employees can increase sales by using HubSpot’s lead scoring system to keep track of prospects who need attention from sales team members and engage them in nurturing campaigns through email drip campaigns or webinar invitations without having to worry about managing them at the same time because HubSpot will do that for them automatically. Sales team members can then focus more on fplowing up with existing customers and increasing sales with inbound marketing tactics without having to worry about managing prospects at the same time. At the same time, it reduces cost per lead and increases conversion rate because fewer leads get wasted due to bad timing or lack of information from other channels such as social media or email campaigns. In addition, sales team members can increase sales by using HubSpot’s lead scoring system to keep track of prospects who need attention from sales team members and engage them in nurturing campaigns through email drip campaigns or webinar invitations without having to worry about managing them at the same time because HubSpot will do that for them automatically.

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