HubSpot transforms the way businesses around the world engage with their customers by delivering a cloud-based platform that enables marketers and salespeople to create genuine connections and relationships with their audience.
Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.Intercom Integrations
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It's easy to connect HubSpot + Intercom without coding knowledge. Start creating your own business flow.
Triggers when a new article is added to your COS blog.
Triggers when a calendar task is created. NOTE: This applies to HubSpot (Marketing), and not HubSpot CRM's tasks.
Triggers when a new contact is created.
Triggers when a specified property is provided or updated on a contact.
Triggers when a contact is added to the specified list.
Triggers when a form is submitted.
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Adds a contact to a specific static list.
Adds a contact to a specific workflow.
Creates a blog post in your HubSpot COS blog.
Creates a new company.
Creates a new custom enterprise event. This is for HubSpot Enterprise customers only.
Creates a new submission for a selected form.
Creates and immediately publishes a message on a specified social media channel.
Creates a Ticket in HubSpot.
Creates a new contact or updates an existing contact based on email address.
Updates a company.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
HubSpot is a marketing software for small business and marketing professionals. It helps in creating a personalized journey of marketing for every customer. It helps in increasing leads and sales using inbound marketing tops. It integrates with Facebook, Google, Twitter, LinkedIn, and other social media platforms to create a personalized journey of marketing for every customer.
Intercom is a customer communication platform that connects software with customers. It consists of messaging system, customer support, live chat, surveys, and video chat. It provides real-time data on the user’s behavior helping them understand their audience better. It allows companies to talk to their customers in the most personal way.
HubSpot and Intercom work together to show messages, events, and conversations in one place. Intercom works as a customer communication platform while HubSpot works as a marketing software. Both can be integrated with each other to save time on duplicating data entry work.
Data can be added into an Intercom account if the user has an email address that matches with the HubSpot account. Once the data is entered in Intercom, it automatically syncs with HubSpot. The user can then send a message to the contact that they have selected from Intercom. The message gets sent to the contact through the HubSpot website and app. Therefore, the user doesn’t need to log into HubSpot and manually send a message. They just need to log into Intercom and select the contact.
Since both the apps are integrated with each other, the contact information in Intercom can be added to HubSpot contacts automatically without any manual effort on the part of the user. An email address is required for integration of HubSpot and Intercom. If there is no email address associated with the contact or the user has more than one email address but only one email address associated with the contact, then the contact information cannot be merged into HubSpot.
Integration of HubSpot and Intercom saves time because there is no need to complete the same action in two places. This saves time by eliminating duplicate data entry tasks. Data that is entered in one place can be accessed from another place seamlessly saving time. Any changes made in one place will automatically sync to other place saving time as well. For example, if a phone number is changed in Intercom or HubSpot, it will auto-update in both platforms with no manual effort required on the part of a user.
Integration of HubSpot and Intercom also saves money since it eliminates redundant tasks and reduces support costs. Since duplicate copies of data do not need to be maintained any more, it reduces storage space requirements saving money as well. Integration of HubSpot and Intercom can help provide better customer experience by increasing customer satisfaction levels by engaging customers more frequently and more effectively. This helps build trust among customers which leads to increased business opportunities thus helping businesses grow and generate profits.
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