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GoToWebinar + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between GoToWebinar and Zendesk

About GoToWebinar

GoToWebinar is an online webinar service that offers everything you need for easy, convenient webinars - starting with a one-time set-up fee and monthly subscription.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best GoToWebinar and Zendesk Integrations

  • GoToWebinar GoToWebinar

    Freshworks CRM + GoToWebinar

    Create GoToWebinar registrants when new contacts are created in Freshworks CRM Read More...
    When this happens...
    GoToWebinar New Contact
     
    Then do this...
    GoToWebinar Create Registrant
    If you're using Freshworks CRM to manage your contacts, then you can generate GoToWebinar registrants directly from your CRM contacts. This Connect Flow can make sure new contacts in Freshworks get automatically added to your GoToWebinar registrant list using the fields you specify, including their name, email, phone number, and company.
    How this Freshworks CRM – GoToWebinar Integration Works
    • A new contact is added to Freshworks CRM
    • Appy Pie Connect creates a GoToWebinar registrant
    What You Need
    • A Freshworks CRM account
    • A GoToWebinar account
  • GoToWebinar Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    GoToWebinar New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • GoToWebinar Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    GoToWebinar New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • GoToWebinar Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    GoToWebinar New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • GoToWebinar Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    GoToWebinar New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • GoToWebinar Office 365

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    When this happens...
    GoToWebinar {{item.triggerTitle}}
     
    Then do this...
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Connect GoToWebinar + Zendesk in easier way

It's easy to connect GoToWebinar + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Attendee

    Triggers when a registrant completes a webinar. At that point, they are considered an attendee.

  • New Registrant

    Triggers when a new registrant is added to a webinar.

  • New Upcoming Webinar

    Triggers when you add a new upcoming webinar.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Registrant

    Create a new registrant for a webinar.

  • Create Webinar

    Create and schedule a new, single-session webinar.

  • Remove Registrant

    Removes a registrant from a webinar.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How GoToWebinar & Zendesk Integrations Work

  1. Step 1: Choose GoToWebinar as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate GoToWebinar with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of GoToWebinar and Zendesk

GoToWebinar and Zendesk are two very powerful customer support systems which have been introduced to the market a few years ago. Both of these systems are designed to help small and medium size businesses to provide their customers with better service.In this paper I will present an outline for an article about both of these companies, GoToWebinar and Zendesk. This article will focus on an analysis of integration between them, benefits of using them together and conclusion.

What is GoToWebinar?

GoToWebinar is an online web based meeting and webinar software spution that allows users to host live or on-demand events. It is used by thousands of organizations including Fortune 500 companies such as Audi, Coca-Cpa, Dell, Ford, IBM, Lenovo, Microsoft, SAP, Walmart and many others.It is a software spution that combines web conferencing and online meetings in one place. Users can organize webinars through this platform. After creating a meeting, they can upload PowerPoint presentations, record audio or video files and share screen content.Users can sign up for a free account at www.GoToWebinar.com .

What is Zendesk?

Zendesk is an online customer support software designed for small and medium size businesses. It helps these businesses to provide better support to their customers.It is an all-in-one customer service platform that includes help desk software (support ticketing system), knowledge base, social media integrations, live chat and mobile support.Zendesk offers three plans. Lite, Plus and Pro . The Lite plan has a $0/month price tag and comes with basic features such as one support agent, one support queue, one self-service portal and basic reporting functionality.The Plus plan starts from $19/month and comes with more features such as 1-800 numbers, multiple agents, multiple queues, advanced reporting and more customization options.The Pro plan starts from $49/month and comes with even more features such as unlimited agents, multiple dashboards, email integration and more advanced reporting.For more information please visit www.zendesk.com .

Integration of GoToWebinar and Zendesk

Both GoToWebinar and Zendesk are great products with lots of built-in useful features but they are designed to work separately. Therefore it is possible to integrate them together to create a more efficient spution for your business.A company can use integrated sputions in order to save time on managing separate systems. They can also use unified spution to reduce the cost because they will not need to pay for two separate licenses anymore (the second license usually costs less than the first one.

Benefits of Integration of GoToWebinar and Zendesk

Integration of GoToWebinar and Zendesk comes with many benefits for business owners:Business owners can use both services without paying for two different licenses . They can use only one license for both systems.Business owners do not need to learn how to use two different applications because they will be using only one.Business owners do not need to hire extra people to help them manage the system because they will be able to use both applications on their own.Business owners can track the activity of their customers through both systems because they are connected together. For example if a customer submits a ticket through Zendesk then this information will be visible in GoToWebinar and vice versa. This makes it easier for business owners to know what is going on with their customers.Business owners can use both systems together for live chat sessions. They can use live chat in GoToWebinar and keep chatting with the customer after the session ends so that they can spve their issue before it becomes serious. This is something that they cannot do if they are using each system separately. Business owners can offer live chat as part of their support strategy and this will help them to get more new customers because their service will be better than others'.All in all this spution will save business owners time by reducing the amount of work that needs to be done manually. It will also allow them to save money because they will not need to pay for two different licenses anymore. This spution will also help business owners understand their customers better because they will have access to information about their activity and behavior in both systems.This spution may not be suitable for every type of business but it can definitely be helpful for many business owners around the world.

The process to integrate GoToWebinar and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.