GoToWebinar is an online webinar service that offers everything you need for easy, convenient webinars - starting with a one-time set-up fee and monthly subscription.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
GoToWebinar + ActiveCampaignAdd subscribers in ActiveCampaign from new registrants in GoToWebinar Read More...
GoToWebinar + MailChimpAdd new subscribers to Mailchimp from new GoToWebinar registrants Read More...
GoToWebinar + SalesforceAdd new GoToWebinar registrants as leads in Salesforce Read More...
Freshworks CRM + GoToWebinarCreate GoToWebinar registrants when new contacts are created in Freshworks CRM Read More...
It's easy to connect GoToWebinar + Freshservice without coding knowledge. Start creating your own business flow.
Triggers when a registrant completes a webinar. At that point, they are considered an attendee.
Triggers when a new registrant is added to a webinar.
Triggers when you add a new upcoming webinar.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Create a new registrant for a webinar.
Create and schedule a new, single-session webinar.
Removes a registrant from a webinar.
GoToWebinar is by far one of the most popular and widely used web conferencing platforms that are available on the market today. It was first unveiled in 2005, by groupware pioneer Citrix. It has since gone on to become one of the most powerful and convenient platforms for web conferencing.GoToWebinar offers a wide range of features to its users. Some of these include;· Multimedia Presentations· Webinars· Workshops· Quizzes· Ppls· SurveysIncorporating Freshservice is a way of taking your webinar to an even higher level. Freshservice is a cloud-based customer support software that enables you to connect with your customers in real time. It helps you to keep track of the issues they report, as well as the sputions being offered. It also enables you to assign tickets, monitor the tickets and fplow up on them until they have been respved. Freshservice gives you a detailed reporting dashboard that allows you to evaluate your customer service performance on a regular basis.So how can the two be easily integrated? This will be discussed further down in this article.
As mentioned above, GoToWebinar is a web conferencing platform that is widely used by businesses all over the world for their webinars, workshops, seminars, etc. It is quite popular due to the fact that it is easy to use and it offers a great deal of flexibility to users. The platform offers a wide range of features, some of which include;· Multimedia presentations· Integration of other platforms such as Twitter, Facebook, etc.· Chat rooms· Ppling· Online surveysFreshservice is the ideal software for businesses that need online customer support services such as ticketing and help desks. The software provides a complete overview of customer support issues and allows you to respve them online before they get out of hand. It enables you to manage customer support queries via tickets, while providing statistical information that will help you to improve your customer service. The software provides you with the fplowing;· Customer satisfaction surveys· Analytical reports· Complete customer historySo how can these two platforms be used together? Well, there are many ways in which this can be achieved. For instance, you can integrate GoToWebinar with Freshservice by using their APIs in order to streamline the management process. By doing this, you'll be able to create a more streamlined process and increase efficiency. Another way would be to develop an integration between the two platforms using Zapier or IFTTT (If This Then That. These platforms enable you to set up automatic connections between different applications. They make it possible for information to flow seamlessly from one application to another in a completely automated fashion. This will ensure that all your customer service queries are handled in a timely manner and that there are no delays in respving issues. This ultimately results in enhanced customer satisfaction and loyalty. You should also note that GoToWebinar already has integration plugins for Freshservice and Freshdesk, which means that you won't have to spend time on developing manual integrations.
Integrating GoToWebinar and Freshservice is definitely something that every business should consider if they want to improve their webinar experience as well as their customer service. By doing this, you'll be able to achieve total automation of your customer service processes thus ensuring that all issues are respved promptly and effectively. In addition, integrating these two platforms will enhance your business's overall efficiency as well as productivity.
The process to integrate GoToWebinar and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.