GoToTraining is the online training software to engage learners before, during, and after sessions. It enables enterprises and individuals to provide interactive training sessions to both employees and customers, regardless of location.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Zendesk + SalesforceCreate a Lead in Salesforce for Every New Zendesk Ticket Read More...
Zendesk + Office 365Create Office 365 Events for every New Zendesk Ticket Read More...
It's easy to connect GoToTraining + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when there is a new training event.
Triggers when you get a new registrant for a particular event.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a registrant for a particular training.
Creates a training
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
GoToTraining is a company that specializes in online learning and training. They offer thousands of hours of video training on the web, as well as interactive classes. Many businesses use this software to train their employees. Zendesk is a customer service software. It offers freelancers and small businesses to connect with customers, track tickets, and organize all of their customer service needs.
GoToTraining offers an integration with Zendesk that allows the user to access customer support information from within GoToTraining. This way, all of the support data is available to them without having to switch between two different platforms. This can be useful for a business that uses both platforms, because it makes it easier to coordinate between the two and have your data all in one place. If a customer service agent or trainer needs to look up information about a customer, they can do so right from within GoToTraining. This also helps if a customer has a question about a course they purchased before, because they can reference previous customer communication within GoToTraining.
GoToTraining and Zendesk are used together by many different companies, and they work well together for businesses. It is easy to integrate the two platforms and use them together for your business. Training employees or communicating with customers becomes easier when you are able to access what you need directly through GoToTraining.
The process to integrate GoToTraining and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.