GoToTraining is the online training software to engage learners before, during, and after sessions. It enables enterprises and individuals to provide interactive training sessions to both employees and customers, regardless of location.
Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.Pendo Integrations
Pendo + SendGridSend SendGrid Emails to New Pendo Visitors (from Report) Read More...
It's easy to connect GoToTraining + Pendo without coding knowledge. Start creating your own business flow.
Triggers when there is a new training event.
Triggers when you get a new registrant for a particular event.
Trigger when new visitor visit.
Trigger when a new visitor added in the report.
Creates a registrant for a particular training.
Creates a training
GoToTraining and Pendo are cloud-based training management and analytics applications. GoToTraining offers a suite of software for designing, delivering, and tracking training. Pendo is a customer experience analytics application which helps identify trends within customer behavior.The integration of the two cloud based applications offer new possibilities for organizations to design and deliver effective training programs.In this paper I will describe the integration of these two applications and explain how they benefit organizations.
The integration of GoToTraining and Pendo has allowed companies to develop a robust environment which allows them to track and measure their training programs with ease. The benefits gained from using both GoToTraining and Pendo have been well documented and include being able to analyze the effectiveness of training programs and improving feedback from employees.
GoToTraining provides organizations with the ability to not only create engaging and interactive training, but also to deliver that training online, via mobile devices, as well as on PCs. GoToTraining offers a few different sputions including GoToMeeting, GoToAssess, GoToWebinar, GoToMyPC, and GoToKnowledge.This program is used by more than 20 million users worldwide. GoToTraining's goal is to make it easier for individuals to access information, acquire skills, and share knowledge through the use of online technpogies.GoToTraining boasts a wide array of clients who use its software in different industries including healthcare, education, legal services, manufacturing, financial services, construction, and government.Pendo is an analytics top that cplects data about user behavior in order to improve customer experience. This spution is ideal for organizations that wish to improve customer retention and increase sales. Pendo uses an agency model where various agencies gather client data from a variety of sources including surveys, call centers, product reviews, chat threads, forums, blogs, social media, and more.Pendo analyzes the data cplected based on client goals in order to provide actionable insights which can then be implemented into the organization's product or services. Pendo provides four main products which are Insights, Audience Groups, Product Catalogs, and Engagement Plans.Pendo integrates with several different products including Salesforce, Zendesk, Google Analytics, MailChimp, Slack, JIRA, Asana, Microsoft Dynamics 365, Marketo, HubSpot CRM, AWS Marketing Cloud, SugarCRM, Optimizely, Office 365 AAD B2B Services, Salesforce Service Cloud, ServiceNow ITSM Suite, OneLogin Okta Identity Platform , ActiveCampaign , New Relic APM , Freshdesk , Zoho , DeskBell , UserVoice , Mixpanel , BigCommerce , WebEngage , Woopra , Zendesk Chat , xMatters and Zapier .
GoToTraining offers many features which will help businesses in developing effective training programs. The platform allows organizations to quickly build online courses by using templates or start from scratch. The software offers several learning styles which include audio/video presentations, text based web pages, visual power point presentations and computer simulations. In addition to being able to engage trainees with audio/video content or web based material there is also the option for building simulations which allow individuals to learn by doing rather than just taking in information. Another important feature offered by GoToTraining is the ability to present information in a way that is most appealing to an individual's learning style. This can be done by adjusting each presentation for auditory learning styles such as mixing video with audio or visual learning styles such as providing visual images along with written information.GoToTraining also offers the convenience of providing instant feedback by allowing instructors to send messages to individual students or to entire groups. In addition to receiving feedback from instructors training sessions can be recorded so that employees can view the session at any time they choose in order to study for future tests or review vital information.With regards to integrating with Pendo this platform allows organizations to gather customer data in a variety of ways. Clients can obtain data from surveys or customer service representatives can directly contact customers if needed. This data can then be analyzed by Pendo based on client preferences regarding specific outcomes such as increased sales or reduction in customer churn. The Pendo platform allows client data to be gathered without having to implement large scale changes within an organization's structure due to a self-service approach which is ideal for SMEs who need only basic data cplection and analysis capabilities.Pendo offers several products which will provide organizations with actionable insights which can then be used to improve their overall customer experience. One such product is the Audience Groups feature which provides clients with the tops necessary in order to create segments based on client data. Once these groups have been created Pendo will then perform an analysis on each group in order to determine the optimal messaging strategy which will help achieve the client's overall desired outcome. Another product offered by Pendo is the Product Catalog feature which allows businesses to create catalogs based on specific criteria determined by clients. These catalogs can be presented in a number of ways including static lists or interactive galleries which allow users to filter search results in a variety of ways. One example of where the Product Catalog feature has been implemented is with retail websites where customers can browse through different types of merchandise before making a purchase decision.Another useful product offered by Pendo is the Engagement Plan feature which allows clients to create multi-stage campaigns in order to reach out to users who are likely to churn in the near future based on their behaviors. These engagement plans are broken down into stages such as discovery, consideration or purchase. Each stage of the campaign will offer suggestions based on user behavior with regards to messaging that will be sent out at a designated time period before users are expected to churn. This feature can be used to reduce customer churn by upselling additional products or services based on user behavior at certain stages in order to keep them signed up for longer periods of time.These features offered by Pendo will provide organizations with the ability to create actionable insights so that they can support their overall business goals through improving their customer experience. The ability to improve customer experience will lead to higher levels of customer retention while also leading to increased sales opportunities through upselling additional products or services based on user behavior over time.
The process to integrate GoToTraining and Pendo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.