Google Sheets is a free, web-based application that lets you create and edit spreadsheets anywhere you can access the internet. Packed with convenient features like auto-fill, filter views and offline mode, Google Sheets is the perfect partner for your devices.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Google Sheets + Google CalendarFind existing Google Calendar events when Google Sheets rows are updated Read More...
Google Sheets + TrelloCreate a Trello card from an updated or new Google Sheets spreadsheet row Read More...
Google Sheets + Google DriveCreate new Google Drive folders from new rows on Google Sheets Read More...
Google Sheets + SalesforceCreate custom Salesforce objects from new rows on Google Sheets Read More...
It's easy to connect Google Sheets + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers once a new spreadsheet is created.
Triggered when a new row is added to the bottom of a spreadsheet.
Trigger when a new row is added or modified in a spreadsheet.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Insert a new row in the specified spreadsheet.
Share Google Sheet.
Update a row in a specified spreadsheet.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Google Sheets is a spreadsheet application developed by Google and Freshdesk is a customer support software. The integration of Google Sheets with Freshdesk enables businesses to have an organized database for all data related to customers and helps in easy tracking and monitoring of them.
Google Sheets is a spreadsheet application developed by Google. It comes with various features such as cplaborating with others, sharing files, creating charts and graphs, using formulas, etc. Google Sheets can be accessed from desktop, mobile or web app.
Freshdesk is a customer support software that helps in managing the customer’s queries and concerns through email, live chat and phone support. It also offers a ticketing system for tracking customer requests.
The integration of Google Sheets with Freshdesk is beneficial as it offers various benefits to the businesses and their customers.
Benefits of Integration of Google Sheets and Freshdesk
Integration of Google Sheets with Freshdesk makes it easy to maintain the data related to the customers. A business can easily store data about their customers like contact information, name, address, etc. in the Google Sheets and then integrate it with the help of code in the Freshdesk platform. This way, businesses can easily get an organized list of all the customers they are servicing.
Another big benefit of integrating Google Sheets with Freshdesk is that it helps in improving the customer experience. When a business can access the contact details of the customers, then it becomes easier for them to spve their queries and issues. An integrated Google Sheets with Freshdesk will allow businesses to access all the information about their customers at one place, which will save their time and improve their productivity. Moreover, businesses would be able to offer better service to their customers and this would help them retain them for a longer period of time.
When two platforms are integrated with each other, it becomes easier for a business to track the activities and progress of all their customers across different platforms (Google Docs and Freshdesk. This helps businesses in monitoring their progress in terms of customer satisfaction and how well they are handling their queries. It also helps them take necessary actions based on the performance of their customers in order to increase their sales.
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