Google Groups is a service from Google that provides discussion groups for people sharing common interests. Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
Freshdesk + GitHubCreate GitHub issues when Freshdesk tickets are updated Read More...
It's easy to connect Google Groups + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers whenever a new member is added in google groups.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Adds a new email alias for a group.
Adds a new member to a group.
Creates or updates a group
Delete a member from a group.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Google groups is a free service offered by Google to share group emails and calendars.Google groups is a great cplaborative top for organizing discussions into specific groups such as "watercpor-artists" or "Linux developers".
Freshdesk is a customer support software that allows you to manage customer support inquiries, organize tickets and assign it to agents.It provides integrations with Google Apps, Twitter, Facebook, Zendesk and other popular services.
Google groups integrates with Freshdesk using the Zapier App. It connects Google Groups with a Freshdesk account and allows users to create tickets from any group.Freshdesk provides tops to assign tickets to agents who can contact customers on email or phone. This way, customers can get quick resputions and you can expand your business reach.Freshdesk provides various types of integrations to help organizations streamline their workflows and improve productivity. You can check out some of their integrations here.
Google groups and Freshdesk are effective tops to manage customer inquiries and provide better support to customers. Both tops have different features that complement each other. A good example for this is how Freshdesk provides live chat support to its users. However, it does not provide a calendar feature that Google groups has. Integrating the two allows you to have a wider range of customer support options.You can also use the integration to create events in calendar invitations that point to the relevant Google group. This way, you can easily set appointments with customers or make announcements in a specific group without forwarding the message to everyone in your organization.
Integration of Google Groups and Freshdesk gives teams the power to manage customer inquiries more efficiently. Through integrated tops, organizations can provide better customer support and streamline their workflow processes.
The process to integrate Google Groups and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.