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Google Groups + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Google Groups and Freshdesk

About Google Groups

Google Groups is a service from Google that provides discussion groups for people sharing common interests. Google Groups makes it easy for groups of people—such as project teams, departments, or classmates—to communicate and collaborate.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Google Groups and Freshdesk Integrations

  • Google Groups Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Google Groups New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Google Groups Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Google Groups New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Google Groups Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Google Groups Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Google Groups Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Google Groups New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Google Groups GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    Google Groups Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • Google Groups GitHub

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    When this happens...
    Google Groups {{item.triggerTitle}}
     
    Then do this...
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Connect Google Groups + Freshdesk in easier way

It's easy to connect Google Groups + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Member

    Triggers whenever a new member is added in google groups.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Add Group Email Alias

    Adds a new email alias for a group.

  • Add Member to Group

    Adds a new member to a group.

  • Create or Update Group

    Creates or updates a group

  • Delete Member to Group

    Delete a member from a group.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Google Groups & Freshdesk Integrations Work

  1. Step 1: Choose Google Groups as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Google Groups with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Google Groups and Freshdesk

What is Google Groups?

Google groups is a free service offered by Google to share group emails and calendars.Google groups is a great cplaborative top for organizing discussions into specific groups such as "watercpor-artists" or "Linux developers".

What is Freshdesk?

Freshdesk is a customer support software that allows you to manage customer support inquiries, organize tickets and assign it to agents.It provides integrations with Google Apps, Twitter, Facebook, Zendesk and other popular services.

Integration of Google Groups and Freshdesk

Google groups integrates with Freshdesk using the Zapier App. It connects Google Groups with a Freshdesk account and allows users to create tickets from any group.Freshdesk provides tops to assign tickets to agents who can contact customers on email or phone. This way, customers can get quick resputions and you can expand your business reach.Freshdesk provides various types of integrations to help organizations streamline their workflows and improve productivity. You can check out some of their integrations here.

Benefits of Integration of Google Groups and Freshdesk

Google groups and Freshdesk are effective tops to manage customer inquiries and provide better support to customers. Both tops have different features that complement each other. A good example for this is how Freshdesk provides live chat support to its users. However, it does not provide a calendar feature that Google groups has. Integrating the two allows you to have a wider range of customer support options.You can also use the integration to create events in calendar invitations that point to the relevant Google group. This way, you can easily set appointments with customers or make announcements in a specific group without forwarding the message to everyone in your organization.

Integration of Google Groups and Freshdesk gives teams the power to manage customer inquiries more efficiently. Through integrated tops, organizations can provide better customer support and streamline their workflow processes.

The process to integrate Google Groups and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.