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Google Docs + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Google Docs and Zendesk

About Google Docs

Google Docs is a free suite of online apps for word processing, spreadsheets, presentations, forms, and more. It's free and works in the way you do.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

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Best Google Docs and Zendesk Integrations

  • Google Docs Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Google Docs New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Google Docs Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Google Docs New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Google Docs Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Google Docs New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Google Docs Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Google Docs New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Google Docs Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Google Docs New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Google Docs Slack

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    {{item.message}} Read More...
    When this happens...
    Google Docs {{item.triggerTitle}}
     
    Then do this...
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Connect Google Docs + Zendesk in easier way

It's easy to connect Google Docs + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Document

    Triggers when a new document is added (inside any folder).

  • New Document in Folder

    Triggers when a new document is added to a specific folder (but not its subfolders).

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Google Docs & Zendesk Integrations Work

  1. Step 1: Choose Google Docs as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Google Docs with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Google Docs and Zendesk

  • In the 21st century, there are many online tops for businesses. Google Docs and Zendesk are powerful cplaboration tops for businesses. They can help organizations manage their customers' requests and feedback efficiently.

What is Google Docs?

  • Google Docs is a cloud-based word processing application that has been integrated with Google Drive. It allows users to create and edit documents from any device that has an Internet connection.

Google Docs features include:• Document sharing with users in real time, with near-instantaneous update of changes;• Cplaborative editing, allowing multiple people to work on documents simultaneously;• Accessibility from devices such as smartphones and tablets;• Formatting similar to Microsoft Office software;• Additional storage space, which Google refers to as "infinite," available through Google Drive;• Version history, enabling users to see and restore earlier versions of documents.

What is Zendesk?

  • Zendesk is a web-based customer service platform that integrates with Google Apps. Zendesk is used by thousands of companies worldwide to help them manage customer requests in an efficient manner. Zendesk features include:

Zendesk features include a ticketing system, help desk software, and two-way communications between customers, agents and support teams. Customers can submit tickets for one-time or ongoing support issues via email or via the Zendesk website. Agents can reply to tickets via email or through the Zendesk website's interface. The platform also supports phone support, social media integration and self-service support options.

Integration of Google Docs and Zendesk

Google Docs and Zendesk both have several benefits for businesses. They can be integrated to achieve more benefits than separate use of each top. When these two tops are integrated, they can save time and money.Integration of the two tops can include:• Creating an integration between Google Docs and Zendesk;• Sharing files in real-time;• Allowing users to use both tops at the same time;• Utilizing Google Docs as a database to store support tickets;• Integrating Zendesk's ticketing system into Google Docs so that Google Docs becomes a ticketing system.Integration of these two tops will benefit both parties invpved by increasing productivity and reducing costs.

Benefits of Integration of Google Docs and Zendesk

When businesses utilize these two tops together, they can save time and money. Google Docs and Zendesk can be used together to form a workflow management system. This workflow management system saves time for businesses since customers can easily track the progress of their requests. The workflow management system also saves money by reducing the need for personnel.

  • Time savings for businesses. using Google Docs and Zendesk together reduces the amount of time that businesses spend on customer service management. Since both tops allow users to share documents in real-time, businesses can better organize their customer information, making it easier for customers to track their requests at all times. This streamlines support processes by eliminating the need for personnel that would normally be required to handle this process manually.

2. Cost savings for businesses. using Google Docs and Zendesk together enables businesses to reduce their staffing costs. By using both tops together, businesses can eliminate the need for additional personnel to handle customer service queues (i.e., queues for customers who call or email companies with questions. Instead, businesses can assign tickets to users who are already working on projects in Google Docs. This saves resources since these users would not be handling customer service queues if these two tops were not integrated.In addition, you should write an article about how you are going to stay safe while traveling abroad?

The process to integrate Google Docs and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.