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Google Docs + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Google Docs and Freshdesk

About Google Docs

Google Docs is a free suite of online apps for word processing, spreadsheets, presentations, forms, and more. It's free and works in the way you do.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Google Docs and Freshdesk Integrations

  • Google Docs Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Google Docs New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Google Docs Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Google Docs New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Google Docs Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Google Docs Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Google Docs Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Google Docs New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Google Docs GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    Google Docs Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • Google Docs GitHub

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    {{item.message}} Read More...
    When this happens...
    Google Docs {{item.triggerTitle}}
     
    Then do this...
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Connect Google Docs + Freshdesk in easier way

It's easy to connect Google Docs + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Document

    Triggers when a new document is added (inside any folder).

  • New Document in Folder

    Triggers when a new document is added to a specific folder (but not its subfolders).

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Google Docs & Freshdesk Integrations Work

  1. Step 1: Choose Google Docs as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Google Docs with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Google Docs and Freshdesk

Google Docs and Freshdesk are two products which have completely changed the way one deals with documents and customer support. Google Docs is a product which allows you to write documents, spreadsheets or presentations online and share it with other people in the world. This could be your class notes, a story idea, a novel written on Google Docs or just a list of shopping items for your trip to the store. You can access this document at any time from anywhere in the world as long as you have an internet connection. Freshdesk is a product which allows you to deal with customer support requests. It allows you to track support tickets, assign new tickets to different team members and keep track of how many tickets are open at a certain time. Not only that but you can also read the notes left by the customer describing their problem for future reference.This article will focus on integration of these two products. It will go into details on how they can be integrated and what kind of benefits can be gained from integration of these two products.

If you are an online business owner or just someone who needs to write documents online, you must have heard about Google Docs. One of the biggest advantages of Google Docs is its ability to be accessed anywhere in the world. This is one of the most important features of Google Docs because it allows people to work together on documents even if they are not in the same location or they are not even in the same country. Take for example a situation where you need to write a story idea with a friend of yours who is living in another country. The two of you can simply log in to Google Docs, write down your ideas for the story and share them with each other whenever needed.Another advantage of Google Docs is that you don't need to install anything on your computer for it to run. This aspect makes Google Docs accessible to a much wider audience as compared to Microsoft Office (which is necessary for working on Microsoft Word documents. So if you wanted to work on documents online, then Google Docs would be the first thing that would come to your mind.Google Docs' integration with Freshdesk is very interesting because it allows businesses to keep track of all their support tickets easily. Freshdesk allows companies to assign ticket numbers to new tickets, add tags for easy search and also attach files like images, screenshots or PDFs to tickets. This means that customers can easily find their tickets by using tags and then send screenshots or PDFs attached with the tickets if they think it would help them spve their problem. This integration also means that it is easier for businesses to keep track of what tickets are open at a certain time because they can simply access Freshdesk and check for themselves instead of going through all their emails to find out what tickets they still have open.However there can be some drawbacks in integration between these two products. As mentioned before, the biggest drawback is that Freshdesk requires installation on a computer which can be inconvenient for people who want to access their data from different devices such as mobile phones or tablets. Another drawback is that people might find difficulty in using both products together because they are used to using either one or the other on its own. However this can be overcome by making sure that there is proper training given to users regarding both products so that they know when to use one and when to use the other.

Google Docs and Freshdesk are two very useful tops which have revputionized the way we do things today. If you are looking for better customer service or want to cplaborate with someone on documents online then I would definitely recommend these two products. Integration between these two products allows businesses to keep track of their customer support easier than ever before and makes it easier for customers to find their tickets because they can attach files like screenshots or PDFs with their tickets instead of adding description after description in an email trying to explain their problem. All in all these two products can be very useful if used together and I hope this article has convinced you enough that they should be used together as well!

The process to integrate Google Docs and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.