Google Calendar is the time management and scheduling tool created by Google. It allows you to make appointments, organize your daily tasks, and more.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Google Calendar + SlackUpdate Slack status during new Google Calendar events Read More...
Google Calendar + Google SheetsCreate new Google Sheets row from a new Google Calendar event Read More...
Google Calendar + SlackPost approaching Google Calendar events to a Slack channel Read More...
Google Calendar + SlackPost new Google Calendar events to a Slack channel Read More...
Google Calendar + SlackUpdate your Slack status when Google Calendar events begin Read More...
It's easy to connect Google Calendar + Zendesk without coding knowledge. Start creating your own business flow.
Triggers a specified time before an event starts.
Triggers when an event is created.
Triggers every time an event matching a search is created.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Add a new event on Google Calendar, defining each field.
Create an event from incoming text sections. Google screens the text content for date, time, and description details.
Update an event. Updates only the fields that are filled.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Google Calendar is a free online calendar that helps you keep track of your appointments, meetings and other events. It provides a range of different functions to help you stay on top of your schedule. It can be accessed both from the web, from mobile devices, and desktop applications. Google Calendar integrates with Gmail, Google Contacts, and Google Docs so that you can access your entire schedule at any time. It also comes integrated with Google Maps so that you can view your appointments on a map that displays your location. You can also share your calendar with others and keep them updated on upcoming events.Google Calendar is an excellent option for all individuals who like to keep on top of their schedule. Although it doesn't have quite the same level of functionality as Microsoft Office 365 calendars, it is still one of the most widely used online calendars in the world today.Google Calendar was first launched in April 2006 and has been continually developed since then. It has also been integrated with other Google services such as Google Maps and Google+, allowing users to share their itineraries with friends and family members.Google Calendar is one of the leading alternatives to Outlook calendars. One of the key benefits of this service is that it is completely free. As well as being free, it is also easy to use and integrate with other Google services.It is available to everyone who has an account with Google or Gmail. If you have an account, you can sign into Google Calendar using the fplowing link:To sign into Google Calendar, you need to enter the email address you used when creating your Google account (e.g. firstname.lastname@example.org. On the next screen, enter your password and click "Sign In."
Zendesk is a customer support platform which helps companies manage their customer support operations and resources efficiently and effectively. The platform allows organizations to organize and streamline their customer support processes by providing them with all the tops they need to manage and interact with their customers. The platform comes with features such as ticketing system, chat top, knowledge base reader and more.The company was founded in 2007 by Danish entrepreneurs Mikkel Svane, Morten Primdahl and Thomas Fritzhoff. Zendesk was named after the fictional character Zeno in Robert A Heinlein's book Stranger in a Strange Land because the founders wanted to portray a culture of growth and change in their company. The company went through several rounds of funding before being acquired by San Francisco-based software company Salesforce in 2015 for $2.8 billion. It is now part of Salesforce's Customer Success Platform (CSP.The Zendesk team comprises over 2,500 employees who are committed to providing quality customer support software sputions to businesses across the globe.
Integration of these two platforms makes sense because they serve similar purposes and provide many of the same features. By integrating both platforms, users can access all the features they may need while managing their schedule and interacting with their customers using one platform instead of two separate ones.For example, if a user needs to create a new appointment, he or she can do so by accessing his or her Google Calendar account from his or her computer or mobile device and create an event on his or her calendar. This event will automatically be updated on his or her Zendesk account so that customers can see the event directly on their tickets' description area. This means the customer can save time by not having to go to another website to check for updates about the customer's event schedule. It also ensures that no important information is lost between both platforms because it is stored in one central location where users have access to everything they need in one place.By integrating both platforms, users can improve customer satisfaction by ensuring that customers receive all the information they need through one platform instead of two separate ones. Not only does this make it easier for users, but it also saves them time so that they can focus on more important tasks instead of wasting time switching back and forth between different platforms just to check basic information about an event or appointment.
There are a number of benefits associated with integrating these two platforms. Some of these include:
1. Improved Customer Support ExperienceBy integrating these two platforms, users are able to provide better quality customer support services than before because they have easy access to all the information required by customers through one platform instead of having to switch between different platforms to locate information about a specific event or appointment in Google Calendar. For example, if you need to check the details of your next meeting in Google Calendar, you will have to go through several steps just to get the relevant information about your appointment such as clicking on the calendar icon on the topbar, navigating through different tabs until you find the correct date, clicking on the date in question so that you can access details about that date such as what events are scheduled for that day, locating your event based on its description under "Your events," and then finally viewing its details by clicking on the "More" tab next to your event's title so that you can see detailed information about it such as its location, notes, attendees etc. In Zendesk, instead of having to go through this process which invpves several steps and might even take longer than expected if you're not familiar with how all these tops work or how to use them, you can just click on a link which will direct you straight to your Google Calendar so that you can view all the details about your next meeting directly from there without having to navigate through several steps or pages just to get these details. This means that customers will be able to access all the information they need via Zendesk without having to leave their tickets so that they can view details about their upcoming meetings or appointments quickly and easily while saving themselves time which they would have otherwise spent navigating through different pages just to get a few details about an upcoming event or meeting because they don't want to interrupt their client while they're busy working on something else. This means that users will be able to provide better customer service than before because they will be able to answer questions more efficiently without having to waste time switching between different platforms just to view a few details about an event or appointment.2. Easy AccessibilityAnother benefit associated with integrating these two platforms is improved accessibility because users won't have to go through several steps just to get some basic information about an event/appointment they need to attend or a client they need to communicate with. For example, if there is an urgent issue which requires immediate attention, clients will be able to access all the information they need immediately instead of having to switch between different platforms just to get a few details about an upcoming appointment or meeting they need to attend as soon as possible so that they can plan accordingly without wasting time trying to navigate through pages just to get some basic information about an event/appointment they need to attend or a client they need to communicate with without having any background information about this appointment/meeting/event beforehand because they won't necessarily have any previous knowledge about this appointment/meeting/event beforehand if it has been created recently without prior notice (e.g., last minute changes. This means that users will be able to provide better customer support services than before because they will be able to answer questions more efficiently without having to waste time switching between different platforms just to view a few details about an event/appointment/client/communication etc., especially if the customer needs some basic information about an upcoming appointment/meeting/event/client/communication etc., such as a client needing his or her contact number/email address/other details about him or her so that he or she can plan accordingly before attending an upcoming meeting without wasting time trying to navigate through pages just to get some basic information about an event/appointment/client/communication etc., especially if people are busy working on something else when they receive unexpected last minute requests for more details about an upcoming appointment/meeting/event/client/communication etc., which results in people losing out on potential revenue opportunities if people miss out on potential revenue opportunities due to lack of timely information becoming available at the right time when it is needed most because people didn't have access to all the relevant information promptly at their fingertips when it was needed most due to lack of integration between these two platforms resulting in users having difficulty accessing all the information required by customers quickly/easily which results in poor customer support experiences for both customers and agents because customers don't receive all the information they need promptly at their fingertips when it is needed most because people didn't have access to all the relevant information promptly at their fingertips when it was needed most due to lack
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