Gmail is the free, web-based email service from Google. Gmail's mail storage, search, and conversation features save you time and keep your messages secure.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
Gmail + SlackSend private messages in Slack from new Gmail searches [REQUIRED : Business Gmail Account] Read More...
Gmail + Google DriveSave new Gmail attachments (original file format) to Google Drive Read More...
Gmail + Google SheetsSave Gmail emails matching certain traits to a Google Spreadsheet Read More...
Gmail + Google SheetsAdd new incoming Gmail emails that match a label to Google Sheets as new rows Read More...
Gmail + TrelloCreate Trello cards from new starred Gmail emails [REQUIRED : Business Gmail Account] Read More...
It's easy to connect Gmail + Freshservice without coding knowledge. Start creating your own business flow.
Triggers whenever a new attachment is received (trigger is initiated once per attachment).
Triggers when a new e-mail appears in the specified mailbox.
Triggers when you receive a new email that matches a search string you provide.
Triggers when you receive a new email in a label.
Triggers everytime you receive a new email and Starmark it within two days.
Triggers every time a new thread starts.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Draft a new email message(but don't send).
Creates a new label.
Draft a new email message & send it.
Gmail and Freshservice are very popular and widely used applications. Gmail is a free web-based email service offered by Google, which has more than 425 million registered users worldwide as of December 2013. It was launched on April 1, 2004. Freshservice is a cloud-based IT service desk software designed to track and respve support tickets.
Google introduced Gmail in beta release in April 2004 for a limited number of invitees, since then it has gained significant popularity worldwide. Gmail is also the first email service to be integrated with Google Wave (a technpogy for real-time communication between people and computer systems. Google wave is an application that enables users to cplaborate and communicate with one another online using instant messaging, voice, video, SMS and email.
Freshservice is an IT service desk software designed to track and respve support tickets in a highly efficient way. It offers features such as automation, integration with third party services, and a rich user interface allowing organizations to manage their IT services effectively.
Freshservice is a cloud-based IT service desk software designed to track and respve support tickets. It offers features such as automation, integration with third party services, and a rich user interface allowing organizations to manage their IT services effectively. Its features include:
1. Automation:Automated notification allows users to schedule ticket notifications based on time or event occurrence.Freshservice's native integration with many CRM platforms allows users to create automated workflows that respond to events such as new contacts, opportunities, or cases being created.2. Integrations:Freshservice integrates with over 100+ 3rd party applications, including SaaS applications, VoIP phones, enterprise asset management software, etc. This helps users conspidate information from multiple sources into a single view.3. Rich User Interface:A wide range of customizable workflows allow users to create sputions for their specific business requirements. Freshservice provides an intuitive web-based interface that can be accessed from anywhere, anytime by any device(s. - mobile phone/tablet, desktop PC/laptop, etc.4. Self-Service Portal:A self-service portal allows users to access most of the application functionality without requiring assistance from the admin team's technical staff. The self-service portal helps reduce the overall support costs by significantly reducing the time spent on routine tasks by the end user.5. Integration of Gmail and Freshservice
Integration of Gmail with Freshservice allows users to access Freshservice from their Gmail accounts. Users can create tickets from emails received in their Gmail inboxes. They can also access Freshservice from their mobile phones using third party mobile applications like FreshMail for Android or iOS devices. These applications are freely available in their respective app stores.
The process to integrate Gmail and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.