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GitLab + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between GitLab and Zendesk

About GitLab

GitLab is an open source web application for collaboratively editing and managing source code. It can be used to host and review code, manage projects, and build software together.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best GitLab and Zendesk Integrations

  • GitLab Google Sheets

    GitLab + Google Sheets

    Create rows on Google Sheets for new GitLab commits Read More...
    When this happens...
    GitLab New Commit
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Organizing GitLab commits in a shared spreadsheet is one of the best ways to update other teams about your development team’s work progress. After setting this integration up, Appy Pie Connect will automatically add a new row to a Google Sheets spreadsheet whenever a new commit is created in GitLab. This integration makes it easier for everyone to catch up on the progress of your team’s work without having to approach them individually.
    How this GitLab - Google Sheets integration works
    • Someone creates a new commit on GitLab
    • Appy Pie Connect automatically adds a new row to a Google Sheets spreadsheet
    What You Need
    • A GitLab account
    • A Google Sheets spreadsheet
  • GitLab Twitter

    GitLab + Twitter

    Post your new GitLab commits on Twitter Read More...
    When this happens...
    GitLab New Commit
     
    Then do this...
    Twitter Create Tweet
    Let the world know what your development team has committed to deliver. After setting this integration up, whenever your development team commits to new features or improvements, Appy Pie Connect will automatically post those commits to Twitter. In this way, your followers can keep a tab on your latest developments and future launches.
    How this GitLab - Twitter integration works
    • A new commit is made on GitLab
    • Appy Pie Connect automatically posts a tweet on Twitter
    What You Need
    • A GitLab account
    • A Twitter spreadsheet
  • GitLab Microsoft Teams

    GitLab + Microsoft Teams

    Post every GitLab commit that your team makes to a Microsoft Teams channel Read More...
    When this happens...
    GitLab New Commit
     
    Then do this...
    Microsoft Teams Send Channel Messages
    GitLab and Microsoft Teams are changing the way we program and communicate online. Both offer fast, simple collaboration platforms for diversely located teams. When you connect GitLab and Microsoft Teams together, you add an additional level of efficiency in your collaboration. After setting this integration up, whenever someone makes a new commit on your GitLab, Appy Pie Connect will automatically post that commit to Microsoft Teams, helping you keep your entire team aware of what’s going on in the project.
    How this GitLab – Microsoft Teams integration works
    • Someone makes a new commit on GitLab
    • Appy Pie Connect will automatically post that commit to Microsoft Teams
    What You Need
    • A GitLab account
    • A Microsoft Teams account
  • GitLab Slack

    GitLab + Slack

    Post every GitLab commit that your team makes to a Slack channel Read More...
    When this happens...
    GitLab New Commit
     
    Then do this...
    Slack Send Channel Message
    GitLab and Slack are changing the way we program and communicate online. Both offer fast, simple collaboration platforms for diversely located teams. When you connect GitLab and Slack together, you add an additional level of efficiency in your collaboration. After setting this integration up, whenever someone makes a new commit on your GitLab, Appy Pie Connect will automatically post that commit to Slack, helping you keep your entire team aware of what’s going on in the project.
    How this GitLab – Slack integration works
    • Someone makes a new commit on GitLab
    • Appy Pie Connect will automatically post that commit to Slack
    What You Need
    • A GitLab account
    • A Slack account
  • GitLab GitLab

    Gmail + GitLab

    Create issues in GitLab on new emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    GitLab New Email
     
    Then do this...
    GitLab Create Issue

    Gmail is one of the most popular email services today. It is used extensively in many corporate offices across the globe. If you’re using your Gmail account as a point of communication for receiving customer feedback or any technical issues from team members, then this integration is great for you. After you set it up, whenever a new email is received on Gmail, Appy Pie Connect will automatically create a new issue on GitLab from the details so that your team can take it up right away.

    Note: To use this integration you must have a Business Gmail account.

    How this Gmail - GitLab integration work
    • Triggers whenever a new email is received on Gmail.
    • Appy Pie Connect automatically creates an issue in GitLab.
    What You Need
    • A Gmail account
    • A GitLab account
  • GitLab GitLab

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    {{item.message}} Read More...
    When this happens...
    GitLab {{item.triggerTitle}}
     
    Then do this...
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Connect GitLab + Zendesk in easier way

It's easy to connect GitLab + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Commit

    Trigger when a commit is made on the specified project.

  • New Issue Event

    Triggers on issue events, e.g. when an issue is opened, updated, or closed.

  • New Job

    Triggers when a new job occurred.

  • New Merge Request Event

    Triggers on an open, merge, or close merge request event.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How GitLab & Zendesk Integrations Work

  1. Step 1: Choose GitLab as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate GitLab with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of GitLab and Zendesk

I. Introduction:GitLab is a web-based application that allows for the management of Git repositories. It includes features such as issue tracking, code review, activity feeds and wikis. Zendesk is a customer service software company that offers cloud-based and on-premises products for companies to manage their customer service operations.

:Zendesk is a customer service software company that offers cloud-based and on-premises products for companies to manage their customer service operations. With Zendesk, companies can help their customers to respve issues, track the progress, reply to customer queries, and keep everything organized. The company was founded in Denmark in 2007 by Mikkel Svane, Morten Primdal, and Alexander Aghassipour.[1] Its headquarters are located in San Francisco, California with an office in Copenhagen, Denmark.A screenshot of Zendesk’s dashboard interface:

GitLab is a web-based application that allows for the management of Git repositories. It includes features such as issue tracking, code review, activity feeds and wikis. It is used for projects that are too large for GitHub but not yet ready for a full-fledged commercial project management top. The software is written using Ruby on Rails framework and released under MIT license.[2]GitLab is an open source alternative to tops like JIRA and Basecamp. GitLab provides issue tracking, code review, activity streams and wiki without any additional charges (apart from providing your own server. GitLab has been described as "a nice alternative to Basecamp" and "a good place to start". GitLab supports free open source projects with up to three users. A SaaS spution is also available with paid plans that support more users and additional features.[3]The first public release was in 2011 by Dmitriy Zaporozhets who started it as a side project.[4][5] In 2015 Fortune magazine included the company in its list. "10 hot startups you need to know".[6]In April 2017, GitLab announced it had raised $20 million in funding. Investors include Google Ventures, Khosla Ventures, Battery Ventures and Y Combinator.[7][8][edit] Integration of GitLab and Zendesk

With the integration of Zendesk into GitLab, it allows companies to have a single platform for both developing software and managing the customer experience. Having a single platform means less time spent switching between different applications and reduces time spent training employees about how to use each separate application. The integration allows companies to manage all their customer interactions in one place and provides the opportunity for companies to combine two different functions into one business spution.[9]:Integrating GitLab and Zendesk creates a powerful business spution for companies looking to create a single platform for both developing software and managing the customer experience. This integration gives companies the opportunity to combine two different functions into one business spution. Companies should consider integrating GitLab with Zendesk if they would like to have a single platform for developing software and managing the customer experience.References:[1] https://www.zendesk.com/company/ [2] https://about.gitlab.com/ [3] https://www.zendesk.com/company/ [4] https://blog.gitlab.com/posts/introducing_gitlab_and_gitlab_enterprise [5] https://www.wired.com/2014/10/gitlab-ceo-dmitriy-zaporozhets/ [6] https://www.fastcompany.com/3039701/most-innovative-companies-2015/10-hot-startups-you-need-to-know#slide=3 [7] https://techcrunch.com/2017/04/23/gitlab-raises-another-20m-at-a-1b-valuation/ [8] http://www.businessinsider.com/gitlab-raises-20m-at-1b-valuation-2017-4 [9] http://www.zdnet.com/article/zendesk-merges-with-gitlab-to-offer-all-in-one-spution/

The process to integrate GitLab and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.