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GitLab + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between GitLab and ServiceNow

About GitLab

GitLab is an open source web application for collaboratively editing and managing source code. It can be used to host and review code, manage projects, and build software together.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best GitLab and ServiceNow Integrations

  • GitLab Google Sheets

    GitLab + Google Sheets

    Create rows on Google Sheets for new GitLab commits Read More...
    When this happens...
    GitLab New Commit
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Organizing GitLab commits in a shared spreadsheet is one of the best ways to update other teams about your development team’s work progress. After setting this integration up, Appy Pie Connect will automatically add a new row to a Google Sheets spreadsheet whenever a new commit is created in GitLab. This integration makes it easier for everyone to catch up on the progress of your team’s work without having to approach them individually.
    How this GitLab - Google Sheets integration works
    • Someone creates a new commit on GitLab
    • Appy Pie Connect automatically adds a new row to a Google Sheets spreadsheet
    What You Need
    • A GitLab account
    • A Google Sheets spreadsheet
  • GitLab Twitter

    GitLab + Twitter

    Post your new GitLab commits on Twitter Read More...
    When this happens...
    GitLab New Commit
     
    Then do this...
    Twitter Create Tweet
    Let the world know what your development team has committed to deliver. After setting this integration up, whenever your development team commits to new features or improvements, Appy Pie Connect will automatically post those commits to Twitter. In this way, your followers can keep a tab on your latest developments and future launches.
    How this GitLab - Twitter integration works
    • A new commit is made on GitLab
    • Appy Pie Connect automatically posts a tweet on Twitter
    What You Need
    • A GitLab account
    • A Twitter spreadsheet
  • GitLab Microsoft Teams

    GitLab + Microsoft Teams

    Post every GitLab commit that your team makes to a Microsoft Teams channel Read More...
    When this happens...
    GitLab New Commit
     
    Then do this...
    Microsoft Teams Send Channel Messages
    GitLab and Microsoft Teams are changing the way we program and communicate online. Both offer fast, simple collaboration platforms for diversely located teams. When you connect GitLab and Microsoft Teams together, you add an additional level of efficiency in your collaboration. After setting this integration up, whenever someone makes a new commit on your GitLab, Appy Pie Connect will automatically post that commit to Microsoft Teams, helping you keep your entire team aware of what’s going on in the project.
    How this GitLab – Microsoft Teams integration works
    • Someone makes a new commit on GitLab
    • Appy Pie Connect will automatically post that commit to Microsoft Teams
    What You Need
    • A GitLab account
    • A Microsoft Teams account
  • GitLab Slack

    GitLab + Slack

    Post every GitLab commit that your team makes to a Slack channel Read More...
    When this happens...
    GitLab New Commit
     
    Then do this...
    Slack Send Channel Message
    GitLab and Slack are changing the way we program and communicate online. Both offer fast, simple collaboration platforms for diversely located teams. When you connect GitLab and Slack together, you add an additional level of efficiency in your collaboration. After setting this integration up, whenever someone makes a new commit on your GitLab, Appy Pie Connect will automatically post that commit to Slack, helping you keep your entire team aware of what’s going on in the project.
    How this GitLab – Slack integration works
    • Someone makes a new commit on GitLab
    • Appy Pie Connect will automatically post that commit to Slack
    What You Need
    • A GitLab account
    • A Slack account
  • GitLab GitLab

    Gmail + GitLab

    Create issues in GitLab on new emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    GitLab New Email
     
    Then do this...
    GitLab Create Issue

    Gmail is one of the most popular email services today. It is used extensively in many corporate offices across the globe. If you’re using your Gmail account as a point of communication for receiving customer feedback or any technical issues from team members, then this integration is great for you. After you set it up, whenever a new email is received on Gmail, Appy Pie Connect will automatically create a new issue on GitLab from the details so that your team can take it up right away.

    Note: To use this integration you must have a Business Gmail account.

    How this Gmail - GitLab integration work
    • Triggers whenever a new email is received on Gmail.
    • Appy Pie Connect automatically creates an issue in GitLab.
    What You Need
    • A Gmail account
    • A GitLab account
  • GitLab GitLab

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    GitLab {{item.triggerTitle}}
     
    Then do this...
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Connect GitLab + ServiceNow in easier way

It's easy to connect GitLab + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • New Commit

    Trigger when a commit is made on the specified project.

  • New Issue Event

    Triggers on issue events, e.g. when an issue is opened, updated, or closed.

  • New Job

    Triggers when a new job occurred.

  • New Merge Request Event

    Triggers on an open, merge, or close merge request event.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How GitLab & ServiceNow Integrations Work

  1. Step 1: Choose GitLab as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate GitLab with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select ServiceNow as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate ServiceNow with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of GitLab and ServiceNow

Let's start with the basics.What is GitLab?

GitLab Inc., is a company that provides software based on the Git version contrp system. The main product of the company is GitLab CE (Community Edition), an open-source software that provides cplaboration, issue tracking, code review and project management tops.The company was founded in 2011 by Sytse "Sid" Sijbrandij and developed by GitLab BV in Amsterdam. In 2014 GitLab secured its first round of funding, which amounted to $1.5 million. In 2016, the company raised $4 mln in the second round of financing, and in 2017 it received another $10 mln investment.This year the company announced its plans to launch a public cloud service based on GitLab Enterprise Edition for $2,000 per month, which should be available during Q3 2018.According to The Hacker News , the software is used by more than 100 000 organizations.What is ServiceNow?

ServiceNow is a U.S.-based enterprise IT software company specializing in cloud-based customer management applications used to automate business processes across an organization. It specializes in service desk ticketing systems and asset management.ServiceNow is a publicly traded company, and thus is required to publish quarterly earnings reports. Net income for Q1 2018 reached $6.461 million, however, net loss for Q2 2018 amounted to $6.919 million, which led to a net loss of $13.9 million for the second quarter of this year.ServiceNow's revenue for Q1 2018 amounted to $167.5 million, while in Q2 2018 it fell to $164.8 million .The decrease in revenue for this quarter was caused by a number of factors, including:A decline in subscription and support revenue from customers using legacy versions of the ServiceNow platform; A decline in maintenance renewals from existing customers; A decline in SME's (Small and Midsize Enterprises. purchasing additional licenses and users; The timing of customer contract expirations and renewals; An increase in bad debt expense related to the prior period's receivables; And a negative impact from foreign exchange rates due to the strengthening of the US dplar relative to other currencies during the second quarter of 2018 .According to DZone , ServiceNow has more than 5,000 employees, whereas LinkedIn shows that there are 697 people who work at the company in San Diego (the company's headquarters), Washington D.C., Dublin, San Jose and New York City.ServiceNow is also considered one of the most successful companies that were created by women . Two of its co-founders Susan Decker , Ann Glaser , Carpine Hu Flexer and Laura DiDio are women .

Integration of GitLab and ServiceNow

Integration of GitLab with ServiceNow can allow companies to improve their software development process, as well as reduce costs associated with maintaining multiple services simultaneously.This integration can improve efficiency within software development teams because both products have built-in APIs that allow them talk to each other via an automated interface. This means that instead of manually passing information between the two platforms, data can now flow automatically between them. In addition, GitLab and ServiceNow can be integrated directly through GitHub repositories .With this integration companies can also use ServiceNow as an alternative to JIRA for managing issues and GitLab as an alternative to Confluence for managing documentation.With such integration companies can save time and money by having a single top for managing software projects. For example, all users' activity will be visible within a single application (ServiceNow), which means that developers will no longer need to log into separate applications for tracking changes or checking updates for the documentation.Furthermore, both products include dashboards that display key performance indicators (KPIs), which allows teams to monitor their work progress easily.

Benefits of Integration of GitLab and ServiceNow

There are several benefits of integrating GitLab with ServiceNow:Reduced Maintenance Costs.   With ServiceNow you can create workflows for things like running database migrations or asset management processes through GitLab Continuous Integration (CI. pipelines . This way you can easily manage your database changes without having to manually update them yourself. Therefore, if you're migrating your database schema or making any other change that requires downtime, you can schedule these deployments through your CI pipeline so that they will be deployed at off-peak times or when you're not expecting much traffic on your website/app/etc.. This will reduce maintenance costs by ensuring that your updates will be deployed when they're less likely to cause issues for your users (or yourself.Service Now lets you build workflows that run tasks against new objects created within Service Now . You can use this workflow to set up your CI/CD pipeline where new commits are automatically deployed into production whenever a change is committed into git .Single View of All Data .   By integrating GitLab with ServiceNow you'll have a single repository for storing all your data (code, issues, comments, etc.. In addition, you'll also have a single place from which you can view all your data (issues, along with their statuses, comments, etc.. This way you don't need to go to different applications for searching different types of data, since everything is stored in a single repository/application that allows searching across different types of data .Better Visibility Into Your Workflow .   By integrating these two tops together, you'll get a better view into your workflow because you'll have access to different data about your projects and its phases within one application (ServiceNow. For example, if you want to know what's happening with a particular issue or project then you'll be able to simply navigate through the system where you can check information about past commits or see what issues are currently being worked on. If you work on multiple projects at once then you won't have to switch between applications for checking information about each project separately .Faster Development Cycles .   By integrating GitLab with ServiceNow you'll be able to improve development cycles by allowing developers to share files directly through the GitLab interface without having to upload them directly into Service Now . For example, if your developers need access to certain documents or assets then they can simply upload them into GitLab then share them with other team members through its interface. This means that everyone will have access to these resources even if they don't have accounts on your ServiceNow instance .Thus, with this integration it'll be easier for companies to maintain their development processes by improving cplaboration between developers and reducing duplicated efforts through shared repositories and documentation.This integration can also help companies reduce costs associated with maintenance projects because they won't need to recreate infrastructure for synchronizing data between different applications (e.g., databases. Overall, this integration will help improve efficiency within software development teams while reducing costs associated with maintaining multiple services simultaneously .

As we've seen above, there are several benefits of integrating ServiceNow with GitLab , including. reduced maintenance costs; single view of all data; better visibility into workflow; faster development cycles; etc . However, as I've mentioned before, this integration can only benefit companies under certain conditions . For example, if. 1. You're using either GitLab or ServiceNow (or both. 2. You already have an established project 3. You're ready to invest time into configuring integrations between these two tops 4. You know how to make adjustments when needed 5. You're ready to change your current processes 6. You need full contrp over everything included in these integrations Then you might want to consider whether adding such integrations might be a good idea for your own projects. However, if any of these conditions doesn't match your current situation then you probably don't need such integrations right now .

The process to integrate GitLab and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.