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Freshservice + SugarCRM Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and SugarCRM

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About SugarCRM

SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.

SugarCRM Integrations
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Connect Freshservice + SugarCRM in easier way

It's easy to connect Freshservice + SugarCRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Case

    Triggers when you add a new case

  • New Contact

    Triggers when you add a new contact

  • New Lead

    Triggers when you add a new lead

  • New Opportunity

    Triggers when you add a new opportunity

  • New Task

    Triggers when you add a new task

  • New User

    Triggers when you add a new user

    Actions
  • Create Case

    Create a new case

How Freshservice & SugarCRM Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Freshservice with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select SugarCRM as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate SugarCRM with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and SugarCRM

Freshservice is a cloud-based IT service management software, which automates IT infrastructure monitoring and maintenance. It helps companies to manage their IT infrastructure including servers, applications, network devices, virtual machines, IoT devices, etc. It provides real-time health status, performance data, alerts when something goes wrong, and provides an action plan when something goes wrong. It also offers proactive support suggestions to help businesses proactively manage their IT resources.

SugarCRM is a customer relationship management (CRM. software used by small and medium-sized businesses for marketing, sales, support, customer retention, and customer experience. SugarCRM is an open source software with a code base that is downloadable from the company website.

As per Freshservice’s website, it can be integrated with over 100 applications including Sage CRM, Salesforce Sales Cloud, ServiceNow Service Desk, Bitrix24, Zendesk Support, NetSuite ERP, Jira, BambooHR, QuickBooks Online, Box, Slack, Google Apps for Work, etc. The integration of Freshservice with SugarCRM will enable companies to perform IT Operations monitoring and maintenance in a single screen.

Some of the benefits of integrating Freshservice with SugarCRM are:

  • Flexibility of IT infrastructure monitoring and maintenance
  • Easy to use interface
  • Real-time updates on health status
  • Alerts on performance issues
  • Automated sputions for thousands of problems
  • Proactive support suggestions

Freshservice has made it easier for businesses to monitor and maintain their IT infrastructure using its cloud-based software. Integration of Freshservice with SugarCRM will help companies to perform IT Operations monitoring and maintenance in a single screen.

The process to integrate Freshservice and SugarCRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.