Freshservice + SMTP by Connect Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and SMTP by Connect

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About SMTP by Connect

SMTP stands for Simple Mail Transfer Protocol, which is an Internet standard for email transmission available in Microsoft, Google and Yahoo! products among millions of mail servers worldwide.

SMTP by Connect Integrations
Connect Freshservice + SMTP by Connect in easier way

It's easy to connect Freshservice + SMTP by Connect without coding knowledge. Start creating your own business flow.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • Send Email

    Sends a plaintext email from a specific SMTP server.

How Freshservice & SMTP by Connect Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Freshservice with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select SMTP by Connect as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate SMTP by Connect with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and SMTP by Connect


Freshservice is a cloud based service which provides real time monitoring for all of your IT infrastructure. It can be used to monitor the status of your servers, networks, applications. It has various modules that can be easily integrated into your existing infrastructure. You can choose to use only the default configuration of the module or customize it as per your requirement. It provides integration with various services like Google Analytics, Salesforce, Zendesk etc.

SMTP by Connect?

SMTP by Connect is a plugin which is built on top of Freshservice for email communication. You can use it to send emails through Freshservice. You can configure the plugin according to your requirements. You can also integrate it with other services like Freshdesk. It takes care of delivery reports too. It supports both text and HTML templates. It stores the templates in the database and allows you to share them with other users.

Integration of Freshservice and SMTP by Connect

It is very easy to integrate Freshservice with SMTP by Connect. The SMTP by Connect plugin supports most of the communication standard protocps. So it is very easy to integrate it with Freshservice. You just need to install the plugin and configure it according to your requirements. You can use any of the communication methods supported by SMTP by Connect to communicate with Freshservice.

Benefits of Integration of Freshservice and SMTP by Connect

Integration of Freshservice and SMTP by Connect is beneficial in many ways. The most important benefit is that you can manage the communication with your customers through one single platform. You can also use the same platform to send notifications without having to worry about the different email providers you have been using till now. This integration will help you streamline your communications and cut down a lot of time that you waste sending emails from different platforms. Another benefit is that you have a centralized dashboard which gives you a bird’s eye view of all your cplaboration efforts, so it makes it easier for you to handle multiple projects at once. This way you can manage your clients better and send them regular updates on the progress of their work. Also, this integration helps you create a good relationship with your clients by keeping them informed about their project status.

The process to integrate Freshservice and SMTP by Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.