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Freshservice + Salesmate.io Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Salesmate.io

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Salesmate.io

SalesMate is a tech startup focused on providing the next-generation Customer Relationship Management platform designed for small businesses. Its vision is to build an elegant and intelligent web and mobile CRM application which can be accessed using Software as a Service (SaaS) model.

Salesmate.io Integrations

Best Freshservice and Salesmate.io Integrations

  • Freshservice Google Contacts

    Salesmate.io + Google Contacts

    Add new Salesmate contacts to your Google Contacts account Read More...
    When this happens...
    Freshservice New Contact
     
    Then do this...
    Google Contacts Create or Update Contacts
    Spending too much time transferring contacts from one app to the next? Once you set up this integration, Appy Pie Connect will create a Google Contact automatically for every new Salesmate contact, making sure your lists stay up-to-date.
    How This Salesmate-Google Contacts Integration Works
    • A new contact is added to Salesmate
    • Appy Pie Connect creates a new contact to Google Contacts.
    What You Need
    • Salesmate account
    • Google Contacts account
  • Freshservice MailChimp

    Salesmate.io + MailChimp

    Add Salesmate contacts to Mailchimp as new subscribers Read More...
    When this happens...
    Freshservice New Contact
     
    Then do this...
    MailChimp Add/Update Subscriber
    Instead of manually importing mailing lists over and over, Appy Pie Connect can do it for you! Once enabled, this integration will automatically subscribe new Salesmate contacts to a list on Mailchimp so you can be sure they'll get your next update.
    How This Salesmate-Mailchimp Integration Works
    • A new contact is added to Salesmate
    • Appy Pie Connect adds a new subscriber to Mailchimp.
    What You Need
    • Salesmate account
    • Mailchimp account
  • Freshservice MailChimp

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Freshservice {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Freshservice + Salesmate.io in easier way

It's easy to connect Freshservice + Salesmate.io without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Activity

    Triggers when a new activity is created.

  • New Company

    Triggers when a New Company is created.

  • New Contact

    Triggers when a New Contact is created.

  • New Deal

    Triggers when a new Deal is created.

    Actions
  • Create Activity

    Creates a new activity.

  • Create Company

    Creates a new company.

  • Create Contact

    Creates a New Contact

  • Create Deal

    Creates a new deals.

  • Update Activity

    Updates an existing activity.

  • Update Company

    Updates an existing company.

  • Update Contact

    Updates an existing contact.

  • Update Deal

    Updating an existing deal.

How Freshservice & Salesmate.io Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Freshservice with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Salesmate.io as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Salesmate.io with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Salesmate.io

Freshservice

Freshservice is a cloud-based customer service software spution for enterprise. It helps companies to better manage and automate their customer support operations. Freshservice provides a single platform to manage all the customer support channels, including Facebook, Twitter, email, phone calls and more. It gives a 360-degree view of your customer experience, so you can quickly identify what’s working and what needs improvement.

Salesmate.io

Salesmate.io is a powerful customer service top that allows you to connect with your customers via social media. The top integrates with Freshservice and offers the fplowing features:

Facebook Messenger integration

Twitter DM integration

Email integration

Phone call integration

Message translation using Google Translate

Analytics reports based on response time, number of messages sent etc.

Integration of Freshservice and Salesmate.io

The integration of Freshservice and Salesmate.io allows users to connect via Facebook Messenger, Twitter direct messaging, email and phone calls.

This integration also allows companies to create custom message templates for all communication channels. The Salesmate.io dashboard enables users to perform tasks such as creating support tickets, tracking ticket progress, viewing analytics reports, responding to customer queries and much more. Additionally, users can access all past conversations via an easy-to-use chat history feature. This ensures that users always have access to any previously asked questions and can respond accordingly. This integration is useful for businesses that use multiple channels to interact with their customers and want to manage all interactions in one place.

Benefits of Integration of Freshservice and Salesmate.io

The integration of Freshservice and Salesmate.io enables businesses to:

have a 360-degree view of their customer service interactions

respond to customer queries in real time across various communication channels

monitor the progress of customer service requests and track them from start to finish using Salesmate.io dashboard widgets and analytics reports

avoid duplicate work by accessing previous conversations through one place – Salesmate.io chat history feature and avoid duplicate work by accessing previous conversations through one place – Salesmate.io chat history feature and make optimal use of all communication channels to engage with customers by creating custom message templates for each channel.

The process to integrate Freshservice and Salesmate.io may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.