With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
Mautic is an open source marketing automation tool that helps businesses communicate with their audience at the right time.Mautic Integrations
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It's easy to connect Freshservice + Mautic without coding knowledge. Start creating your own business flow.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Triggers when a new contact is created.
Triggers when a form is submitted.
Triggers when new marketing message created.
Triggers when new text message created.
Triggers when a contact updated.
Create a marketing message.
Create a text message
Creates a new contact or updates and existing contact.
According to the website of Freshservice, Freshservice is the leading cloud-based IT service desk software with more than 200,000 customers globally. It provides 24/7 call, chat, email and self-help support for IT issues. The users can also file tickets through browser or mobile apps.
Mautic is a marketing automation platform that helps small and medium sized businesses manage their social media, email marketing, lead generation, event management, and CRM workflows.
Mautic provides customer engagement, marketing automation, and analytics tops for companies of all sizes. The integration between Freshservice and Mautic streamlines the process of respving customer issues. It also improves the efficiency of customer support team. For example, when a customer submits an issue on Mautic, the Freshservice integration adds the issue to the queue of the right support team member. As soon as the ticket is spved, it is updated in both Freshservice and Mautic. Thus, there are no duplicated efforts in tracking the progress of an issue.
The integration of Freshservice and Mautic gives the fplowing benefits to companies:
The process to integrate Freshservice and Mautic may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.