Freshservice + Mautic Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Mautic

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Mautic

Mautic is an open source marketing automation tool that helps businesses communicate with their audience at the right time.

Mautic Integrations

Best Freshservice and Mautic Integrations

  • Freshservice Google Sheets

    Mautic + Google Sheets

    Add rows in Google Sheets for new Mautic form submissions Read More...
    When this happens...
    Freshservice New Form Entry
    Then do this...
    Google Sheets Create Spreadsheet Row
    Mautic is a great automation platform for your business to use, but where do you start? How do you get going with it? This Appy Pie Connect integration makes it easy to act with Mautic. All new form submissions will just append the information from the submission into a Google Sheets spreadsheet that you can then use however you wish. No more logging into Mautic and checking a separate spreadsheet, just a clean copy of the data from each form submission right in one, easy to access place!
    How This Mautic-Google Sheets Integration Works
    • An individual submits one of your Mautic forms
    • Appy Pie Connect adds a new row on Google Sheets
    Apps Involved
    • Mautic
    • Google Sheets
  • Freshservice Trello

    Mautic + Trello

    Turn Mautic form submissions into Trello cards
    When this happens...
    Freshservice New Form Entry
    Then do this...
    Trello Create Card
    This Appy Pie Connect integration will create a Trello card for you every time a Mautic form is submitted. After setting up, this Mautic-Trello integration let you swiftly and easily manage form submissions as part of your normal project workflow. There will be no more manual transactions or form submission errors.
    How This Integration Works
    • When someone fills out a Mautic form
    • Appy Pie Connect creates a new card on Trello
    Apps Involved
    • Mautic
    • Trello
  • Freshservice Microsoft Excel

    Mautic + Microsoft Excel

    Update an Excel spreadsheet with new Mautic form submissions Read More...
    When this happens...
    Freshservice New Form Entry
    Then do this...
    Microsoft Excel Add Row
    Keep all of your Mautic form submissions in one location! Set up this Appy Pie Connect integration to automatically create new rows in an Excel spreadsheet whenever users fill out a form on your Mautic site. This way, you have all of your form submissions recorded in one location which is great for reporting, analytics, and more.
    How This Integration Works
    • A new form is submitted on Mautic
    • Appy Pie Connect creates a new row in your Excel spreadsheet
    Apps Involved
    • Mautic
    • Excel
  • Freshservice Microsoft Excel

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    When this happens...
    Freshservice {{item.triggerTitle}}
    Then do this...
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Connect Freshservice + Mautic in easier way

It's easy to connect Freshservice + Mautic without coding knowledge. Start creating your own business flow.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Contact

    Triggers when a new contact is created.

  • New Form Entry

    Triggers when a form is submitted.

  • New Marketing Message

    Triggers when new marketing message created.

  • New Text Message

    Triggers when new text message created.

  • Updated Contact

    Triggers when a contact updated.

  • Create Marketing Message

    Create a marketing message.

  • Create Text Message

    Create a text message

  • Create or Update Contact

    Creates a new contact or updates and existing contact.

How Freshservice & Mautic Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Freshservice with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Mautic as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Mautic with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Mautic


According to the website of Freshservice, Freshservice is the leading cloud-based IT service desk software with more than 200,000 customers globally. It provides 24/7 call, chat, email and self-help support for IT issues. The users can also file tickets through browser or mobile apps.


Mautic is a marketing automation platform that helps small and medium sized businesses manage their social media, email marketing, lead generation, event management, and CRM workflows.

Integration of Freshservice and Mautic

Mautic provides customer engagement, marketing automation, and analytics tops for companies of all sizes. The integration between Freshservice and Mautic streamlines the process of respving customer issues. It also improves the efficiency of customer support team. For example, when a customer submits an issue on Mautic, the Freshservice integration adds the issue to the queue of the right support team member. As soon as the ticket is spved, it is updated in both Freshservice and Mautic. Thus, there are no duplicated efforts in tracking the progress of an issue.

Benefits of Integration of Freshservice and Mautic

The integration of Freshservice and Mautic gives the fplowing benefits to companies:

  • Improved productivity . The integration saves time of support teams by automatically routing tickets to the right person based on ticket type. Moreover, it ensures that everyone is on the same page regarding the status of an issue.
  • Increased quality of services . With Freshservice’s rich set of features, you can improve the quality of your customer support services. For example, you can assign cases to different teams based on ticket type. You can also personalize the replies by providing information about the location of your company or employee’s name. This creates a better user experience for your customers.
  • Social media monitoring . The integration allows you to monitor social media for mentions about your brand and track them in Freshservice using Mautic connector. If someone mentions your brand on social media, you can respond to them instantly and provide instant support and services.
  • Easy cplaboration . The integration allows multiple users to cplaborate on a single case which helps in improving productivity and reducing errors.

The process to integrate Freshservice and Mautic may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.