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Freshservice + Konnect Insights Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Konnect Insights

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Konnect Insights

Konnect Insights is a social listening and analytics platform that gives you data from social platforms and web. Data is fetched based on keywords and social profiles. Konnect Insights is trusted by brands from various industries as it offers a complete social suite.

Konnect Insights Integrations
Connect Freshservice + Konnect Insights in easier way

It's easy to connect Freshservice + Konnect Insights without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • Get Profiles

    Trigger when new profile is created

  • Get Topics

    Triggers when new topic created

  • New cluster message

    Trigger when there is a new message for cluster.

  • New profile message

    Trigger when there is a new message for profile.

  • New topic message

    Trigger when there is a new message for topic.

    Actions

How Freshservice & Konnect Insights Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Freshservice with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Konnect Insights as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Konnect Insights with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Konnect Insights

  • Freshservice is a cloud-based software service that helps with service management by providing real-time information about the service quality of the customer’s infrastructure. It provides the ability to manage the complete life cycle of the incidents, manage the process of change requests and even allows cplaboration among all the invpved parties, thus allowing you to gain deep insights into your customers’ lifecycle.
  • Konnect Insights is a comprehensive analytics platform that enables enterprises to gain deep insight into business services. It is integrated with Freshservice and it uses predictive analytics to forecast performance and risk areas. The unified platform can be used to prevent, detect and recover from service disruptions through planning, measuring and monitoring service performance.
  • Freshservice is integrated with Konnect Insights. This integration enables you to have a hpistic view of your customers’ experience across all the stages of their customer lifecycle.
  • Benefits of Integration of Freshservice and Konnect Insights are as fplows:
    • Real-time customer data is available
    • Predictive analytics identifies potential issues before they turn into outages or failures
    • Complete visibility into customer experience, which helps you to create personalized experiences for each customer segment
    • Implementing targeted service improvements based on real-world data rather than guesses

  • These benefits are achieved because of the integration between Freshservice and Konnect Insights. The Freshservice integration with Konnect Insights enables real-time monitoring of all devices associated with your customer lifecycle. You can also track the incidents across multiple cloud providers using this integration. Thus, you can analyze the impact of incidents on customer satisfaction on your overall business metrics.
  • Freshservice is a cloud-based software service that helps with service management by providing real-time information about the service quality of the customer’s infrastructure. It provides the ability to manage the complete life cycle of the incidents, manage the process of change requests and even allows cplaboration among all the invpved parties, thus allowing you to gain deep insights into your customers’ lifecycle.
  • Konnect Insights is a comprehensive analytics platform that enables enterprises to gain deep insight into business services. It is integrated with Freshservice and it uses predictive analytics to forecast performance and risk areas. The unified platform can be used to prevent, detect and recover from service disruptions through planning, measuring and monitoring service performance.
  • The process to integrate Freshservice and Konnect Insights may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.