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Freshservice + Freshworks CRM Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Freshworks CRM

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Freshworks CRM

Freshworks CRM is an online, cloud-based CRM with Integrated phone and email, User behavior tracking, Lead scoring and more.

Freshworks CRM Integrations

Best Freshservice and Freshworks CRM Integrations

  • Freshservice Google Contacts

    Freshworks CRM + Google Contacts

    Create contacts in Google Contacts from new Freshworks CRM contacts Read More...
    When this happens...
    Freshservice New Contact
     
    Then do this...
    Google Contacts Create or Update Contacts
    Integrate your Freshworks CRM with your Google Contacts and create new contacts automatically whenever new entries are made. When this Connect flow is active, as soon as a new contact is created in Freshworks CRM, it will be automatically reflected in Google Contacts as well.
    How this Freshworks CRM – Google Contacts Integration Work
    • A new contact is added to Freshworks CRM
    • Appy Pie Connect creates new contact in Google Contacts
    What You Need
    • A Freshworks CRM account
    • A Google Contacts account
  • Freshservice Slack

    Freshworks CRM + Slack

    Send Slack channel messages for new accounts in Freshworks CRM Read More...
    When this happens...
    Freshservice New Account
     
    Then do this...
    Slack Send Channel Message
    Instead of emailing people when new accounts are added to the Fretworks CRM, it would be more effective posting it on a Slack channel where every team member can see. You can use Appy Pie Connect to send Slack channel messages to Fresworks as soon as the new account is created. When a new account is created in Freshworks CRM, the associated information are communicated to Slack as a channel message with this Freshworks CRM-Slack interface.
    How this Freshworks CRM – Slack Integration Works
    • A new account is added to Freshworks CRM
    • Appy Pie Connect creates new Slack channel message
    What You Need
    • A Freshworks CRM account
    • A Slack account
  • Freshservice GoToWebinar

    Freshworks CRM + GoToWebinar

    Create GoToWebinar registrants when new contacts are created in Freshworks CRM Read More...
    When this happens...
    Freshservice New Contact
     
    Then do this...
    GoToWebinar Create Registrant
    If you're using Freshworks CRM to manage your contacts, then you can generate GoToWebinar registrants directly from your CRM contacts. This Connect Flow can make sure new contacts in Freshworks get automatically added to your GoToWebinar registrant list using the fields you specify, including their name, email, phone number, and company.
    How this Freshworks CRM – GoToWebinar Integration Works
    • A new contact is added to Freshworks CRM
    • Appy Pie Connect creates a GoToWebinar registrant
    What You Need
    • A Freshworks CRM account
    • A GoToWebinar account
  • Freshservice GoToWebinar

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    {{item.message}} Read More...
    When this happens...
    Freshservice {{item.triggerTitle}}
     
    Then do this...
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Connect Freshservice + Freshworks CRM in easier way

It's easy to connect Freshservice + Freshworks CRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Appointment

    trigger when new appointment created.

  • New Completed Task

    Trigger when any task gets completed.

  • New Contact

    Trigger when new contact is created.

  • New Deal

    Trigger when new deal created.

  • New Task

    Trigger when new task created.

    Actions
  • Add Appointment

    Add an appointment.

  • Create Account

    Create an account.

  • Create Contact

    Creates a contact.

  • Create Deal

    Creates a deal.

  • Create Note

    Creates a note.

  • Create Task

    Creates a task.

  • Update Contact

    Updates an existing contact.

How Freshservice & Freshworks CRM Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Freshservice with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshworks CRM as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshworks CRM with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Freshworks CRM

This paper will discuss the integration of Freshservice with Freshworks CRM.

Freshservice is a cloud-based customer support software that provides customers with sputions to manage their customers’ demand easier, more efficiently and with improved cplaboration.

Freshworks CRM is a help desk software that provides integrated chat, email, phone, social media, service desk, knowledge base, automation, analytics, and reporting.

Freshservice helps organizations to cplaborate with all internal organization departments and external partners including customers and vendors, to deliver the best services to their customers. Freshservice aims to reduce the number of calls significantly by enabling them to schedule appointments via email and social networks such as Facebook and Twitter. It also helps to track and respve incidents quickly and accurately without keeping users waiting for long hours. Moreover, it enables the users to create tickets from documents and files. The organization has full contrp over the software because it can be customized according to their needs and requirements. It also offers integration with other leading sputions such as Google Apps and Salesforce. Its paid versions enable the users to send out notifications to those who do not use this software. This top is designed to be used by any business organization whether small or big.

Freshworks CRM is a help desk software that delivers an integrated spution for managing multiple aspects of customer support such as tracking and respving cases, managing incidents, handling inquiries and creating reports using desktop and mobile devices. It has advanced features such as advanced analytics and reporting, social media monitoring and alerting, customer retention automation and web chat. It also enables users to send personalized emails and SMS messages based on user behavior. Its free version enables the users to try out its features without any charge. The paid versions have additional features such as website visitor tracking, custom field mapping etc.

In conclusion, Freshservice can be integrated with Freshworks CRM to improve customer service efficiency and level of satisfaction among users of Freshservice.

The process to integrate Freshservice and Freshworks CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.