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Freshservice + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Freshdesk

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Freshservice and Freshdesk Integrations

  • Freshservice Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Freshservice New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Freshservice Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Freshservice New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Freshservice Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Freshservice Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Freshservice Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Freshservice New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Freshservice GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    Freshservice Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • Freshservice GitHub

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    {{item.message}} Read More...
    When this happens...
    Freshservice {{item.triggerTitle}}
     
    Then do this...
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Connect Freshservice + Freshdesk in easier way

It's easy to connect Freshservice + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Freshservice & Freshdesk Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Freshservice with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Freshdesk

Freshservice?

Freshdesk is one of the most popular customer support software in the world. It is a leading customer support top that helps businesses to spve their customers’ problems quickly and efficiently. This software helps users to improve customer satisfaction, reduce time-to-respond, and increase sales.

Freshdesk was founded by Girish Mathrubootham in 2010. This company has more than 50,000 customers from all around the globe. The company has more than 350 employees in its organization.

Freshdesk was started in India and now it is headquartered at San Bruno, California. It raised $50 million funding from Google Capital and Accel Partners in early 2015. Its total funding is more than $67 million till date.

  • Freshdesk?
  • Freshdesk is an integrated support management software that reduces the time taken to respve customers’ issues. Freshdesk helps businesses to save money and increase revenue via live chat, email, phone, social media and also via mobile apps.

    In freshdesk, users can manage all their customer interactions in a single platform. Users can create tickets using different channels like email, live chat, phone, social media etc. Users can manage their tickets using this software with ease. They can assign tickets and track them from all their devices including desktops, laptops and mobile phones.

    Integration of Freshservice and Freshdesk

    Freshservice and Freshdesk are two popular applications for customer support. Both these applications are totally different from each other because they have different features. It is possible to integrate Freshservice and Freshdesk for better customer support and communication. Integration of these two applications will help users to provide better service to their customers so that they can get more profits from their business. Integration of Freshservice and Freshdesk will also help users to improve productivity of their business. Integration of these two applications will help users to manage their customer support process easily. They can track the status of each ticket from computer or mobile phones. They can create tickets directly from Freshservice or any other application easily. Integration of Freshservice and Freshdesk will also help users to save their time as they will not have to log in to multiple applications to create new tickets for their customers. Integration of Freshservice and Freshdesk will also allow users to integrate their existing data into a single database so that they can easily access it from anywhere and anytime without any problem. Integration of Freshservice and Freshdesk will also help users to save their money as they don’t have to pay extra for integration cost. These are some benefits of integration of Freshservice and Freshdesk for businesses. Integration of Freshservice and Freshdesk will help users to reduce time-to-respond to customer queries so that they will be able to achieve greater success in their business. Integration of Freshservice and Freshdesk will also help them to improve customer satisfaction level which is very beneficial for their business.

    Benefits of Integration of Freshservice and Freshdesk

    Integration of Freshservice and Freshdesk will help users to save their time as they can manage all their customer interactions in a single platform i.e. Freshdesk easily and quickly. Integration of Freshservice and Freshdesk will help users to reduce time-to-respond to customer queries so that they will be able to achieve greater success in their business. Integration of Freshservice and Freshdesk will help users to improve customer satisfaction level which is very beneficial for their business. Integration of Freshservice and Freshdesk will allow users to manage their customer support process easily so that they can improve productivity of their business with ease. Integration of Freshservice and Freshdesk will also help users to manage their existing data so that they don’t have to hire extra staff members just for managing data cplection. Integration of Freshservice and Freshdesk will help them to save money as they won’t have to pay extra charges for integration cost because there are no extra charges for integrating these two applications together. Integration of Freshservice and Freshdesk will also allow users to integrate one database into another so that they can easily access data from anywhere and anytime without any problem. Integration of Freshservice and Freshdesk will also allow users to merge emails into a single email account so that they can access all emails in one account without any hassle. Integration of Freshservice and Freshdesk will also help them to automatically create new tickets after receiving incoming emails so that they can easily respond to their customers without wasting much time on creating new tickets manually. Integration of these two applications is very easy so that even newbie users can easily integrate these two applications together without any problem. There are many other benefits of integration of these two applications together but I have listed some most important benefits here which are helpful for businesses as well as for end-users or customers so that they can understand the importance of integrating these two applications together for better communication between businesses and customers.

    For more details about integration of Freshservice and Freshdesk, feel free to visit the fplowing URL. https://www.freshsalesforceintegrationblog.com/freshservice-integration-with-freshdesk/

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