Freshservice + Chargebee Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Chargebee

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Chargebee

Chargebee is a subscription management and recurring billing solution used by businesses to customize subscription billing workflows

Chargebee Integrations

Best Freshservice and Chargebee Integrations

  • Freshservice Slack

    Chargebee + Slack

    Send Chargebee subscription notifications to Slack
    When this happens...
    Freshservice New Subscription
    Then do this...
    Slack Send Channel Message
    If you’re using Slack to handle customer support, you can notify your team members directly from ChargeBee about new subscriptions. This integration will make things more organized as there will be no need to go to different platforms for the same task. Set up this ChargeBee-Slack integration and automatically send messages to Slack whenever ChargeBee new subscriptions are created on ChargeBee.
    How This Chargebee-Slack Integration Works
    • A new subscription is created on ChargeBee
    • Appy Pie Connect automatically sends a message on Slack
    Apps Involved
    • ChargeBee
    • Slack
  • Freshservice Google Sheets

    Chargebee + Google Sheets

    Automatically add newly created customers on ChargeBee to Google Sheets Read More...
    When this happens...
    Freshservice New Subscription
    Then do this...
    Google Sheets Create Spreadsheet Row
    Want to send new Chargebee subscriptions to a google spreadsheet? With this Chargebee-Google Sheets integration, you can do that. After setting this integration up, Appy Pie Connect will automatically create a new row on a specified Google Sheet with details of new subscriptions sent to Chargebee.
    How Does It Work?
    • When you add a new subscription to Chargebee
    • Appy Pie Connect creates a new row in Google Sheets for you.
    What You Require
    • Chargebee account
    • Google Sheets
  • Freshservice Xero

    Chargebee + Xero

    Add invoices on Xero for new successful Chargebee charges Read More...
    When this happens...
    Freshservice New Payment
    Then do this...
    Xero Create Sales Invoice
    Do you want to ensure that your invoicing is as quick as possible? Set up this integration to start your workflows as soon as you get payment on Chargebee. Every new successful charge on ChargeBee will generate a new invoice in Xero from that point forward, ensuring that you never have to slow down for paperwork.
    How This Integration Works
    • When a new charge is approved by ChargeBee
    • Appy Pie Connect creates a new invoice in Xero
    What You Need
    • Chargebee account
    • Xero account
  • Freshservice Xero

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    Freshservice {{item.triggerTitle}}
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Freshservice + Chargebee in easier way

It's easy to connect Freshservice + Chargebee without coding knowledge. Start creating your own business flow.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • Customer Details Updates

    Triggers when customer details such as first name, last name, email, billing address, etc., are updated.

  • New Customer

    Triggers when a customer is created.

  • New Invoice

    Triggers when a new invoice is generated(with line item support).

  • New Payment

    Triggers when a payment is collected successfully.

  • New Subscription

    Triggers when a subscription is created.

  • Payment Failure

    Triggers when a payment fails.

  • Subscription Cancellation

    Triggers when a subscription is cancelled.

  • Subscription Cancellation Scheduled

    Triggers when a subscription is scheduled for cancellation.

  • Subscription Details Updates

    Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.

  • Subscription Pause

    Triggers when a subscription is paused.

  • Subscription Resumption

    Triggers when a paused subscription is resumed.

  • Change Next Billing Date

    Updates next billing date of a subscription.

  • Create Customer

    Creates a new customer in Chargebee.

  • Create Subscription

    Creates a new subscription along with the customer in Chargebee. This action does not support adding subscription to an existing customer.

  • Pause Subscription

    Pauses a subscription in Chargebee.

  • Record Offline Payment for an Invoice

    Records an offline payment for unpaid invoices.

  • Resume Subscription

    Resumes a paused subscription in Chargebee

  • Update Customer

    Updates customer details in Chargebee.

How Freshservice & Chargebee Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Freshservice with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Chargebee as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Chargebee with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Chargebee

  • Freshservice is an IT service management software developed by Freshworks today. It provides enterprises with tops and resources to manage their service desks, IT helpdesks, and customer support.
  • Chargebee is a SaaS platform that allows you to create, manage and analyze all your subscription data. It is designed for ecommerce companies (SaaS, PaaS, and Saas. With ChargeBee, you can increase the revenue per month with your business.
  • Integration of Freshservice and Chargebee

    Freshservice has extended its capabilities by integrating with ChargeBee which allows the companies to provide seamless billing and automation to their customers. Moreover, it enables the companies to make use of analytics to improve conversion rates, create better experiences for their customers and increase the lifetime value of the customer.

    Benefits of Integration of Freshservice and Chargebee

    There are numerous features, which are automatically integrated into the Freshservice dashboard once you integrate with ChargeBee. Some of the features include:

    Pre-billing notifications:

    This feature sends an email to the users before they are charged for their subscription. This helps the users to have a look at what they have subscribed for and ensure whether they want to continue with the subscription or not. This way, they are able to change their mind in case they do not find the services useful after using it for some time.


    With this feature, you can pro-rate the payment for any free trial plan. For example, if a user signs up on a monthly plan and uses it for three months but decides not to pay for the fourth month, then he/she will be charged for only three months. This gives a more positive experience to the users when they cancel their subscriptions and encourages them to subscribe again in future.

    Recurring Payments:

    This feature enables you to set up recurring payments for your customers. All you need to do is setup the discount amount or percentage that you want to offer your customers. This enables you to increase your overall revenue even if you get fewer sales. You can also configure auto-renewal dates and cancelation dates so that you don’t get stuck with useless subscribers. For eg, if a customer subscribes on December 1st and wants to be charged in a month, then you can choose the process date as January 1st. Once January 1st comes, the system will send out the payment automatically without requiring any input from your side.

    Recurring Billing Plans:

    This feature enables you to create multiple billing plans with different pricing and discounts depending on the number of users who will be subscribing on that particular plan. You can also add a choice for your users where they can choose either one or multiple plans based on which types of discounts they would like to avail.

    The process to integrate Freshservice and Chargebee may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.