With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
Chargebee is a subscription management and recurring billing solution used by businesses to customize subscription billing workflowsChargebee Integrations
Chargebee + Google SheetsAutomatically add newly created customers on ChargeBee to Google Sheets Read More...
Chargebee + XeroAdd invoices on Xero for new successful Chargebee charges Read More...
It's easy to connect Freshservice + Chargebee without coding knowledge. Start creating your own business flow.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Triggers when a customer is created.
Triggers when a new invoice is generated(with line item support).
Triggers when a payment is collected successfully.
Triggers when a subscription is created.
Triggers when a payment fails.
Triggers when a subscription is cancelled.
Triggers when a subscription is scheduled for cancellation.
Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.
Triggers when a subscription is paused.
Triggers when a paused subscription is resumed.
Updates next billing date of a subscription.
Creates a new customer in Chargebee.
Creates a new subscription along with the customer in Chargebee. This action does not support adding subscription to an existing customer.
Pauses a subscription in Chargebee.
Records an offline payment for unpaid invoices.
Resumes a paused subscription in Chargebee
Updates customer details in Chargebee.
Freshservice has extended its capabilities by integrating with ChargeBee which allows the companies to provide seamless billing and automation to their customers. Moreover, it enables the companies to make use of analytics to improve conversion rates, create better experiences for their customers and increase the lifetime value of the customer.
There are numerous features, which are automatically integrated into the Freshservice dashboard once you integrate with ChargeBee. Some of the features include:
This feature sends an email to the users before they are charged for their subscription. This helps the users to have a look at what they have subscribed for and ensure whether they want to continue with the subscription or not. This way, they are able to change their mind in case they do not find the services useful after using it for some time.
With this feature, you can pro-rate the payment for any free trial plan. For example, if a user signs up on a monthly plan and uses it for three months but decides not to pay for the fourth month, then he/she will be charged for only three months. This gives a more positive experience to the users when they cancel their subscriptions and encourages them to subscribe again in future.
This feature enables you to set up recurring payments for your customers. All you need to do is setup the discount amount or percentage that you want to offer your customers. This enables you to increase your overall revenue even if you get fewer sales. You can also configure auto-renewal dates and cancelation dates so that you don’t get stuck with useless subscribers. For eg, if a customer subscribes on December 1st and wants to be charged in a month, then you can choose the process date as January 1st. Once January 1st comes, the system will send out the payment automatically without requiring any input from your side.
Recurring Billing Plans:
This feature enables you to create multiple billing plans with different pricing and discounts depending on the number of users who will be subscribing on that particular plan. You can also add a choice for your users where they can choose either one or multiple plans based on which types of discounts they would like to avail.
The process to integrate Freshservice and Chargebee may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.