?>

Email By Connect + Freshdesk Integrations

Syncing Email By Connect with Freshdesk is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best Email By Connect and Freshdesk Integrations

  • Email By Connect Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    Email By Connect New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Email By Connect Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    Email By Connect New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Email By Connect Asana

    Freshdesk + Asana

    Create tasks on Asana for updated Freshdesk tickets Read More...
    When this happens...
    Email By Connect Update Ticket
     
    Then do this...
    Asana Create Task
    If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.
    How this this Freshdesk-Asana integration Works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates a new task in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Email By Connect Trello

    Freshdesk + Trello

    Create a Trello Card for every new Freshdesk tickets Read More...
    When this happens...
    Email By Connect New Ticket
     
    Then do this...
    Trello Create Card
    Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.
    How this integration Works
    • A ticket is added in Freshdesk
    • Appy Pie Connect automatically creates a new Trello card
    What You Need
    • A Freshdesk account
    • A Trello account
  • Email By Connect GitHub

    Freshdesk + GitHub

    Create GitHub issues when Freshdesk tickets are updated Read More...
    When this happens...
    Email By Connect Update Ticket
     
    Then do this...
    GitHub Create Issue
    When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.
    How this Freshdesk - GitHub integration works
    • A ticket is updated on Freshdesk
    • Appy Pie Connect automatically creates an issue in GitHub
    What You Need
    • A Freshdesk account
    • A GitHub account
  • Email By Connect GitHub

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Email By Connect {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Email By Connect + Freshdesk in easier way

It's easy to connect Email By Connect + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Email By Connect & Freshdesk Integrations Work

  1. Step 1: Choose Email By Connect as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Email By Connect with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Email By Connect and Freshdesk

Email By Connect is an email management platform which allows the users to view and manage their emails from any device. It can be used on a web browser as well as on Android and iOS devices. It was established in 2007 by Aditya Vyas, Sanchit Mittal and Ritesh Gupta. It currently has offices in Bangalore, Mumbai, Delhi, London, New York, San Francisco, Singapore, Sydney and Tokyo. It has around 3500 businesses using its services. Some of its clients are Tata Steel, Zomato, Coca-Cpa India, IRCTC, Indian Railways etc.

Freshdesk is an online customer support service provider. It provides a Software as a Service (SaaS. model for Customer Support. Freshdesk’s flagship product is a cloud-based customer support platform that enables businesses to connect with their customers via email, phone, Facebook, Twitter and Web chat—all from one centralised dashboard. It enables companies to enable their customers to interact directly with agents or to self-service through FAQs and knowledge bases without having to wait on hpd or keep track of an escalating support ticket.

The integration of Email By Connect and Freshdesk allows businesses to easily monitor their customer feedbacks in real time. The integration also helps them to respond to their customers in the right manner and at the right time. Integration of these platforms will enable businesses to access customer data from any location. The integration also reduces the cost of customer support services as it saves a lot of money spent on separate customer support software.

Integration of Email By Connect and Freshdesk will help businesses to easily monitor their customer feedbacks in real time. Both Email By Connect and Freshdesk have email client integration that will allow access to all the emails received by the business. These emails will be monitored by the staff of the business and the reply will be sent within minutes of reading the email. This spution will reduce the work load of the staff as they will not need to attend all the calls or wait for the customers to send emails. This will improve the customer service as it will let the customers know that their complaints are being addressed in a short span of time and they do not need to raise multiple tickets. They will get a reply from the support team soon after they send an email. Also since all the information about each customer is available at a single platform, it will help in addressing issues quickly and efficiently. Since there is no need to send an email separately, it will reduce the cost of sending mails as well as receiving mails thus saving costs and improving customer satisfaction at the same time. The users will be able to access customer data from any location as both platforms are web-based and can be accessed from any location including mobile devices. Customers can send an email from anywhere, this will save the user from replying to emails at a given time only.

The main advantage of integration of Email By Connect and Freshdesk is that it makes it easier for businesses to access and handle customer feedbacks in real time thus improving customer relationship.

The process to integrate Email By Connect and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.