Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.
Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.Slack Integrations
Autotask + Microsoft Dynamics CRMAdd every new Autotask account to Microsoft Dynamics CRM Read More...
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Triggers when a new account is created.
Triggers when a new case is created.
Triggers when a new contact is created.
Triggers when a new invoice is created.
Triggers when a new lead is created.
Triggers upon creation of a new #channel.
Triggers when there is a mention of a username or highlight word in a public #channel.
Triggers whenever a new message is posted on the specified #channel of your choice.
Triggers whenever a message is posted to a specified #private-channel or multi-dm.
Triggers when you star a message.
Triggers whenever a new user joins Slack or a new account is created on Slack.
Creates a new account.
Creates a new case.
Creates a new contact.
Creates a new lead.
Creates a new Opportunity.
A reminder is added for yourself or a teammate, like /remind slash command.
Creates a new channel.
A new message is posted to your chosen #channel.
Send a direct message to a user or yourself through the Slackbot.
A new message is posted to your chosen private channel.
Sets the topic on a specific channel.
Updates your Slack status to the specified text & emoji.
Microsoft Dynamics CRM is a customer relationship management system, which allows users to manage relationships with the customers in an organized way. It also allows the users to interact directly with the customers. The top is used by the businesses worldwide, and it has become a part of everyday life of many people. The integration between Microsoft Dynamics CRM and Slack, a teamwork communication app, is a new way of communication for teams. With the integration, the users can communicate with their team members in a more convenient way.
Slack is a cloud-based instant messaging app that was created by Atlassian Corporation in 2013. It is designed for teams where they can talk with each other in real time over the internet. Some of the features that Slack makes possible are file sharing, screen sharing, ppls, document editing etc. The app integrates with lots of other apps such as Google Drive, Trello, Dropbox, Evernote etc.
With Microsoft Dynamics CRM and Slack integration, the users can communicate with each other in a more efficient way. For example, if someone in the company needs to find out some information about a client or any email attachments from another employee, he does not have to forward all the emails to him but instead he can ask him directly via Slack. Communication becomes less time-consuming, thus allowing the employees to work faster and efficiently. Moreover, using Slack’s search feature, you do not have to go through emails one by one to find the needed information but you can just search for it on Slack.
Furthermore, if you are working on something important and need your cpleagues to provide you some input on that project or task, you can send them a direct message on Slack so that they will be aware of what you are working on and what they need to do. In this way, you will be able to get their help quickly without any problems.
In conclusion, I believe that the integration of Microsoft Dynamics CRM and Slack is something useful for workplaces as it increases efficiency of the employees and also improves communication and teamwork within the organization.
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