Microsoft Dynamics CRM + Flipkart Integrations

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About Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.

About Flipkart

Flipkart is an e-commerce marketplace that offers over 30 million products across 70+ categories. With easy payments and exchanges, free delivery, Flipkart makes shopping a pleasure.

Flipkart Integrations
Connect Microsoft Dynamics CRM + Flipkart in easier way

It's easy to connect Microsoft Dynamics CRM + Flipkart without coding knowledge. Start creating your own business flow.

Microsoft Dynamics CRM

Microsoft Dynamics CRM has been designed to help organizations drive sales and marketing effectiveness. It is a customer relationship management (CRM. software that helps companies manage and track customer data and interactions. The software is specially designed for mid-market businesses.

Flipkart

Flipkart is an online shopping site founded by Sachin Bansal and Binny Bansal. It was started as an online bookstore but then expanded into general retail, electronics, fashion, and video games. It's the largest e-commerce company in India and the country’s first billion-dplar startup. It has become synonymous with online retail in India. As of April 2016, Flipkart is valued at $11 billion and it raised $700 million from investors like Tiger Global and Tencent.

Integration of Microsoft Dynamics CRM and Flipkart

Flipkart has integrated Microsoft Dynamics CRM with its own product catalog. This will enable them to gather more information about their customers and also provide the customers with better services. Due to this integration, Flipkart can now understand what products they need to stock or where to stock them. They can also offer personalized recommendations based on a user’s buying history. This will help them increase their revenue. Due to this integration, Flipkart can also use the CRM data to customize their website for a particular customer which will increase the number of returning customers.

Benefits of Integration of Microsoft Dynamics CRM and Flipkart

The integration of Microsoft Dynamics CRM and Flipkart will improve the fplowing:

  • Customer Retention – By integrating CRM with Flipkart, the company will be able to interact more efficiently with their customers. They will be able to offer personalized service and give enhanced recommendations based on a customer’s buying history. This will make them more loyal to Flipkart and make it easier for them to retain their customers. Over a period of time, the revenue made from a single customer will be more than the revenue made from a new customer. So it makes sense from a business point of view to keep existing customers happy. If a customer has a good experience with a company, they are likely to recommend it to other people as well. In this way, they will increase their brand awareness as well as their brand value. Integrating these two systems together will save the company money since they will not need to hire additional employees for this work.
  • Automation – The integration of these two systems will also automate some processes which will save time and money for the company. Some processes like forecasting can be automated using Microsoft Dynamics CRM software. So they do not have to keep hiring additional people for this work. Also, the company will not need to spend extra money on keeping these employees or spending extra time on these tasks. There are several other tasks like lead generation which can be automated using the integration of Microsoft Dynamics CRM with enterprise resource planning (ERP. This can make the company more efficient and save them time and money in the long run.

The integration of Microsoft Dynamics CRM with Flipkart has benefited both companies in many ways. By integrating these systems together, Flipkart has been able to save time and money since they do not need additional employees for this work or spend extra money on maintenance costs or overhead costs. Flickkart has also been able to save time because they no longer need to manually perform some tasks like forecasting or lead generation since these can be done using Microsoft Dynamics CRM software. This has helped them to avoid mistakes which would have cost them time and money in the long run. The result is that both companies are able to save money by integrating these two systems together.

The process to integrate Microsoft Dynamics CRM and Flipkart may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.