Microsoft Dynamics CRM + Facebook Shops Integrations

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About Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.

About Facebook Shops

Facebook Shops is a Facebook application that allows Facebook users to open their own online store within Facebook. With over a billion users, you'll reach more customers in a matter of minutes than you can on your own!

Facebook Shops Integrations
Connect Microsoft Dynamics CRM + Facebook Shops in easier way

It's easy to connect Microsoft Dynamics CRM + Facebook Shops without coding knowledge. Start creating your own business flow.

Microsoft Dynamics CRM

Microsoft Dynamics CRM, a suite of products which includes Microsoft Dynamics CRM for companies and Microsoft Dynamics CRM for individuals. CRM stands for Customer Relationship Management. CRM was first introduced in the year 2005.

Facebook Shops

Facebook Shops is a website that enables online shopping. It was launched in the year 2010. It allows shoppers to buy goods from hundreds of merchants using Facebook. The merchants can post items they have available for sale, show off their products through photographs and descriptions, and accept payments through Facebook.

Integration of Microsoft Dynamics CRM and Facebook Shops

Integration of Microsoft Dynamics CRM and Facebook Shops will help merchants and consumers to connect with each other over the internet and thus the business will be faster and easier.

Benefits of Integration of Microsoft Dynamics CRM and Facebook Shops

Merchants will be able to increase sales and profits by connecting with customers on Facebook. Customers will be able to access products easily and at their convenience. All the information related to customers will be stored in one place i.e. Microsoft Dynamics CRM. The merchants can easily expand their business by increasing sales and profits, while customers can get more choices and better prices. The merchants and customers will get a complete and clear picture of the market and its trends. With this integration, all marketing strategies can be carried out faster and easier than before. Integration of Microsoft Dynamics CRM and Facebook Shops will give customers a chance to interact with each other, share experiences and opinions about products, and rate products and services. This will help them to make decisions about purchasing products and services. Integration of Microsoft Dynamics CRM and Facebook Shops will help in creating brand awareness among customers. Merchants can use this opportunity to provide discounts to customers who are loyal to their brands. They can also provide free shipping or gift wrapping services to loyal customers. Merchants can create loyalty programs to reward customers for their purchases, encourage them to make more purchases, etc. Integration of Microsoft Dynamics CRM with Facebook Shops helps in reducing the cost of producing catalogs for merchants, as all the information required by customers will be available on their websites. There will be no need for printing catalogs, fpders, etc., thus saving time, cost invpved in production of catalogs, fpders, etc., storage space, etc., thus saving time, cost invpved in production of catalogs, fpders, etc., storage space, etc., thus saving time, cost invpved in manufacture & transportation of catalogs, fpders, etc., thus saving money. One can easily personalize the shopping experience of the customer by integrating Microsoft Dynamics CRM with Facebook Shops. This helps in building long-lasting relationships between merchants and customers. Integration of Microsoft Dynamics CRM with Facebook Shops helps in providing better customer service. Merchants can respve issues quickly by interacting with customers on Facebook. Also, they can get feedback from customers easily on how they are doing on customer service. Integration of Microsoft Dynamics CRM with Facebook Shops helps in maintaining records about your customers i.e. their name, contact details, email addresses, product preferences, etc. Each customer has his/her own account on Facebook platform which lists all the information related to him/her like name, address, email address, phone number, date of birth, gender, job details (if any), friends (if any), comments (if any), likes (if any), photos (if any), list of friends (if any), etc., etc., etc.. Integration of Microsoft Dynamics CRM with Facebook Shops helps in improving customer service by making it simpler to communicate with customers. Integration of Microsoft Dynamics CRM with Facebook Shops helps in keeping track of customer activities like when did he/she last accessed his/her account Which pages did he/she visit Which products did he/she look at last Which products did he/she order recently Which products did he/she order most frequently How many times did he/she access his/her account on different days How many times did he/she access his/her account on different months Answers to all these questions are stored in the database of Microsoft Dynamics CRM which is linked with FB platform through API’s provided by FB team. Integration of Microsoft Dynamics CRM with Facebook Shops helps in providing high quality customer service because it helps in identifying problems related to customer’s orders very quickly due to information being stored in one place i.e. the database of Microsoft Dynamics CRM which is linked with FB platform through API’s provided by FB team. Integration of Microsoft Dynamics CRM with Facebook Shops helps in decreasing the cost of customer support because it helps in identifying problems related to customer’s orders very quickly due to information being stored in one place i.e. the database of Microsoft Dynamics CRM which is linked with FB platform through API’s provided by FB team. Integration of Microsoft Dynamics CRM with Facebook Shops helps in reducing costs related to hiring people to answer calls from customers as well as train people for providing good customer service as there is no need to do same now because it helps in identifying problems related to customer’s orders very quickly due to information being stored in one place i.e. the database of Microsoft Dynamics CRM which is linked with FB platform through API’s provided by FB team. Integration of Microsoft Dynamics CRM with Facebook Shops helps in increasing sales because it helps in identifying problems related to customer’s orders very quickly due to information being stored in one place i.e. the database of Microsoft Dynamics CRM which is linked with FB platform through API’s provided by FB team. Integration of Microsoft Dynamics CRM with Facebook Shops helps in increasing sales because it helps in identifying problems related to customer’s orders very quickly due to information being stored in one place i.e. the database of Microsoft Dynamics CRM which is linked with FB platform through API’s provided by FB team. Integration of Microsoft Dynamics CRM with Facebook Shops helps in increasing sales because it helps in identifying problems related to customer’s orders very quickly due to information being stored in one place i.e. the database of Microsoft Dynamics CRM which is linked with FB platform through API’s provided by FB team.

Integration of Microsoft Dynamics CRM and Facebook Shops has lots of benefits for both merchants and customers; therefore it should be integrated into the marketplace as soon as possible so that people can enjoy its benefits and take benefit from this integration

The process to integrate Microsoft Dynamics CRM and Facebook Shops may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.