Microsoft Dynamics CRM + Drift Integrations

Appy Pie Connect allows you to automate multiple workflows between Microsoft Dynamics CRM and Drift

About Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.

About Drift

Drift is the new way businesses buy from businesses. Try our conversational marketing & sales tools designed to make buying easier today

Drift Integrations

Best Microsoft Dynamics CRM and Drift Integrations

  • Microsoft Dynamics CRM Slack

    Microsoft Dynamics CRM + Slack

    Send new Microsoft Dynamics leads to a Slack channel Read More...
    When this happens...
    Microsoft Dynamics CRM New Lead
    Then do this...
    Slack Send Channel Message
    Celebrate your new leads with your peers in Slack, then take action right away. When new Microsoft Dynamics leads are created, use this Connect Flow to send Slack messages to a specific channel. Your teammates will be able to celebrate the new lead and contact you right away!
    How This Integration Works
    • A new lead is created on Microsoft Dynamics
    • Appy Pie Connect sends a Slack message to a specific channel.
    Apps Involved
    • Microsoft Dynamics
    • Slack
  • Microsoft Dynamics CRM Databox

    Microsoft Dynamics CRM + Databox

    Increase Databox counters with new contacts in Microsoft Dynamics 365 CRM Read More...
    When this happens...
    Microsoft Dynamics CRM New Contact
    Then do this...
    Databox Increase Counter
    Use Appy Pie Connect to track all your marketing and sales data in one place, rather than counting, comparing, and going back and forth with the number of contacts you have. When you set up this automation, it will update a Databox counter every time a new Microsoft Dynamics 365 CRM contact is added. You will no longer have to manually update your reports.
    How This Microsoft Dynamics 365 CRM-Databox Integration Works?
    • A new contact is added on Microsoft Dynamics
    • Appy Pie Connect increases counter on Databox.
    Apps Involved
    • Microsoft Dynamics
    • Databox
  • Microsoft Dynamics CRM Sendinblue

    Microsoft Dynamics CRM + Sendinblue

    Turn Microsoft Dynamics CRM contacts to SendinBlue contact
    When this happens...
    Microsoft Dynamics CRM New Contact
    Then do this...
    Sendinblue Add or Update Contact
    Maintain a single source of customers for your leads and contacts using the Microsoft Dynamics CRM integration. This Appy Pie Connect automation will let you know when a new contact is created in Dynamics CRM, and automatically add him to your SendinBlue users list. After setting up this integration, every time a new contact is added to Dynamics CRM, Appy Pie Connect will add this contact right into SendinBlue.
    How This Microsoft Dynamics 365 CRM- SendinBlue Integration Works
    • A new contact is added on Microsoft Dynamics
    • Appy Pie Connect adds that contact to SendinBlue.
    Apps Involved
    • Microsoft Dynamics
    • SendinBlue
  • Microsoft Dynamics CRM Microsoft Dynamics CRM

    Autotask + Microsoft Dynamics CRM

    Add every new Autotask account to Microsoft Dynamics CRM Read More...
    When this happens...
    Microsoft Dynamics CRM New Account
    Then do this...
    Microsoft Dynamics CRM Create Account
    Do you love saving time and getting work done without wasting a minute of your day? Then we've got a treat for you! This connect flow will automatically create an account in Microsoft Dynamics CRM for every new account created in Autotask. The best part is that you can use the provided form fields to add important information right away, like their name and email address, which will already be added to the account when it's created.
    How This Autotask-Microsoft Dynamics Integration Works
    • A new Account is added to Autodesk
    • Appy Pie Connect adds that Account's information to Microsoft Dynamics CRM
    What You Need
    • Autotask
    • Microsoft Dynamics CRM
  • Microsoft Dynamics CRM HubSpot

    Drift + HubSpot

    Add new leads from Drift to HubSpot
    When this happens...
    Microsoft Dynamics CRM New Conversation
    Then do this...
    HubSpot Create or Update Contact
    If you use HubSpot as your principal marketing automation system, Drift may be used as a secondary source of quality leads while keeping everything in one place. With the help of this automation, all new leads from Drift will be added to your contact list in HubSpot. This way, you will be able to send them a personal message and continue engaging in conversation, without any major effort on your part.
    How Does This Integration Work?
    • When someone writes into live chat and provides their email address
    • Appy Pie Connect creates a new lead in Drift.
    Apps Involved
    • Drift
    • HubSpot
  • Microsoft Dynamics CRM HubSpot

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    Microsoft Dynamics CRM {{item.triggerTitle}}
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Microsoft Dynamics CRM + Drift in easier way

It's easy to connect Microsoft Dynamics CRM + Drift without coding knowledge. Start creating your own business flow.

  • New Account

    Triggers when a new account is created.

  • New Case

    Triggers when a new case is created.

  • New Contact

    Triggers when a new contact is created.

  • New Invoice

    Triggers when a new invoice is created.

  • New Lead

    Triggers when a new lead is created.

  • New Message

    Triggers each time when a new message in a conversation is received.

  • Create Account

    Creates a new account.

  • Create Case

    Creates a new case.

  • Create Contact

    Creates a new contact.

  • Create Lead

    Creates a new lead.

  • Create Opportunity

    Creates a new Opportunity.

  • Create or Update Contact From External

    Create or update a contact.

  • Update Known Contact

    Updates an existing contact.

How Microsoft Dynamics CRM & Drift Integrations Work

  1. Step 1: Choose Microsoft Dynamics CRM as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Microsoft Dynamics CRM with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Drift as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Drift with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Microsoft Dynamics CRM and Drift

  • Microsoft Dynamics CRM?
  • Microsoft Dynamics CRM is a customer relationship management spution that enables organizations to improve their business processes. It is a software application that allows an organization to manage customer data in one place, which makes it easier for customers to be served and for employees to cplaborate across departments. With the dynamic features of Microsoft Dynamics CRM, customers can easily communicate with their support teams via live chat or email, track their orders, and make payments online.

    The user interface of Microsoft Dynamics CRM is simple and intuitive. It provides users with multiple options to access information. For example, users can access information through the web client, the Outlook client, or the mobile clients. The Microsoft Dynamics CRM interface can also be customized in accordance with the preferences of the users. Users can also create custom fields to store additional information according to their needs.

  • Drift?
  • Drift is a cloud-based, automated marketing platform that helps companies create content-rich experiences for their customers. It helps businesses build relationships with customers by capturing customer feedback, generating leads, providing 24/7 live chat for their website, and much more.

    Drift helps businesses increase sales and nurture leads through enhancing customer experience through its easy-to-use interface. It provides an online chat platform where customers can get in touch with the businesses to ask questions or fix issues they are facing. The best part about using Drift is that it increases conversion rates, improves customer satisfaction, and enhances conversion rates through the use of Salesforce integration.

  • Integration of Microsoft Dynamics CRM and Drift
  • Integration of Drift with Microsoft Dynamics CRM has many benefits for businesses. The two platforms can be integrated in a number of ways, including through the use of a custom application, through a REST API, or through third-party integration. Each integration method has its own pros and cons. For instance, a custom application has a low level of overhead but may not always be appropriate for all types of businesses. On the other hand, a REST API or third-party integration is more secure but requires a higher level of expertise from the person who manages it.

    In general, the integration process of Drift with Microsoft Dynamics CRM invpves three steps:

    • Creating a connection between the two platforms
    • Creating an integration key to provide Drift access to CRM data
    • Configuring CRM to manage outbound messages generated by Drift

    Creating a Connection Between the Two Platforms

    The first step in integrating Drift with CRM invpves creating a connection between them. This can be done using a standard OAuth connection or an IP address connection. OAuth allows you to set up an authentication flow with your cloud application provider. It can be used when you want to connect your account with Drift without sharing your login credentials with the application provider. However, this connection method is less secure than IP address connection and should only be used when necessary. To establish an IP address connection, you need to provide Drift with your IP addresses and ports on which your applications listen for connections. The IP address connection method uses protocp buffers to exchange data between Drift and CRM and hence is considered more secure than OAuth. However, this method may require more setup time and maintenance than an OAuth connection. After configuring the connection, you can start sending messages between your applications.

    Creating an Integration Key to Provide Drift Access to CRM Data

    An integration key allows Drift to send data into CRM and receive data from CRM whenever required. You can generate an integration key in two ways. either by using an existing integration key or by creating a new one. If you choose to create a new one, you will need to select the target object type and the attributes that will be included in the integration key. You can also assign permissions based on whether you want Drift to read or write data in CRM and whether you want Drift to read or write comments for comments tracked in CRM. Additionally, you can adjust settings related to scheduling activities, logging events, tracking errors, disabling integrations completely, or disabling integrations for specific users or groups of users. This helps you configure integrations according to your business requirements. Once an integration key has been generated successfully, you can send messages between your applications using this key.

    Configuring CRM to Manage Outbound Messages Generated by Drift

    You can send messages from Drift into CRM by using predefined system entities or by creating your own entity types that are specifically linked with specific objects in your organization. For this purpose, you will need to create one or more entities within your organization’s data model. To do so, perform these steps. 1. Add an entity to your organization’s data model; 2. Select the entity’s record type; 3. Set up access contrp lists (ACLs. to decide who has access to the entity; 4. Select properties for the entity; 5. Select associations for the entity; 6. Select related entities; 7. Set up access contrp lists (ACLs. for related entities; 8. Set up access contrp lists (ACLs. for child entities; 9. Create primary keys for entity records; 10. Create identity properties; 11. Create action properties; 12. Configure reporting criteria; 13. Enable auditing; 14. Enable case management; 15. Enable revenue management; 16. Configure notifications; 17. Configure workflow; 18. Configure workflows; 19. Define escalation rules; 20. Define approval rules; 21. Define escalation contacts; 22. Create reports; 23. Enable report filters; 24. Define reporting parameters; 25. Publish reports; 26. Publish reports as web resources; 27. Create knowledge articles; 28. Create knowledge base articles; 29. Create knowledge base categories; 30. Upload files; 31. Publish files as web resources; 32. Publish files as attachments; 33. Configure survey questions; 34. Configure survey responses; 35. Import leads; 36. Import activity records; 37. Export data; 38. Import cases; 39. Import custom objects; 40. Create entity records manually; 41. Create entity records from batches (import); 42. Create entity records from batches (export); 43. Create entity records from events (import); 44. Create entity records from events (export); 45. Create list records from batches (import); 46. Create list records from batches (export); 47. Create list records from events (import); 48. Create list records from events (export.

    Integration Forms Related Tasks:

    1.To create a new integration key:

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.