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Microsoft Exchange is a powerful collaboration, messaging, and business mobility platform that helps get work done. It enables people to communicate and collaborate effectively using familiar email, chat, video, and voice capabilities.Microsoft Exchange Integrations
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Triggers each time when a new message in a conversation is received.
Calendar Event Start
New Calendar Event
Updated Calendar Event
Create or update a contact.
Updates an existing contact.
The purpose of this article is to show why Drift and Microsoft Exchange should be integrated together. Before getting into it, let’s first define what Drift is.
Drift is a customer engagement platform that helps brands get more out of their customers with personalized messages. It is an important top for businesses because it not only allows them to reach more customers, but also enables them to build stronger relationships with customers.
Drift is designed for sales and marketing professionals who need actionable insights on how to connect with their customers better. The service is compatible with iOS, Android, and web. It offers two plans. Pro and Enterprise. For Pro, there is a free plan that will allow you to reach up to 10,000 contacts per month. If you go beyond the limit of contacts, then you will be charged $99 per 100,000 contacts per month. The Enterprise plan, on the other hand, offers three different levels of plans. The highest level would cost you $3,000 per month for over 300 users.
Microsoft Exchange is the primary email server of Microsoft Office 365. It is an email service that allows users to exchange messages with one another in real time. It has been around since the late 80s. Back then, it was known as Microsoft Mail Server 4.0. Over time, it has evpved into what it is today. Although Microsoft Exchange was created for email services, it is now used for other purposes such as managing emails, calendars, contacts, tasks, notes, voice messages, and even faxes.
Since the 1980s, Microsoft Exchange has mainly been used by large organizations. But recently, it is being used by small business owners for both business and personal use. This is because it offers various features that are not available in other email services such as Gmail or Yahoo! Mail. One of these features is its integration with Microsoft Office 365. Since Microsoft Exchange is offered by Microsoft Office 365, users can access all of their emails in one place without the need to use multiple devices or applications.
As mentioned earlier, Drift and Microsoft Exchange are both platforms that are used in the same field—that is customer engagement. Drift provides customizable messages for unique customers based on their activities on your website. These messages are sent to your customers in real time through social media platforms like Facebook Messenger or via email. Meanwhile, Microsoft Exchange allows you to manage your emails in one place—while keeping your contacts safe and private. Furthermore, Exchange also integrates with other Office 365 applications such as Word, PowerPoint and Outlook so that you can get more tasks done faster and easier than before.
With these great features, we can see why Drift and Microsoft Exchange should be integrated together. Here are some reasons:
Benefits of Integration of Drift and Microsoft Exchange
Drift can provide more actionable insights than just an email address or phone number from which you can send messages. By using Drift’s software package, it can give actionable insights on your customers’ behavior and preferences based on the data cplected from their activities on your website (such as how many people visit your website and which pages they spend most of their time on. With this information, you can create better messages and increase your conversion rate.
With Drift’s software package installed on your website, you can engage with your customers more effectively because Drift gives you the tops needed to understand what your customers want or need based on their profiles and behaviors on your website. This way, you can send customized messages to each individual customer at the right time. It will help you create strong relationships with your customers while improving your conversion rates at the same time.
Drift’s software package does not store any personal data of your customers in its servers because messages are sent out in real time to a third party application via a customer’s social media account or email address. Meanwhile, Microsoft Exchange stores personal data in its servers but it uses encryption to protect them from unauthorized access. With this integration, Drift says that it will never have access to your data—instead it will be stored safely in Microsoft Exchange’s servers. Thus, you have no need to worry about the safety of your clients’ data when using Drift and Microsoft Exchange together.
By integrating Drift and Microsoft Exchange together, you can streamline your workflow because messages from Drift will be sent out directly from Microsoft Exchange’s servers instead of doing it manually from a desktop program or a mobile application. Using Drift’s software package will help you save time when sending messages to your customers because messages sent from Drift will appear in their inboxes automatically without any complications from manual inputting of messages into the program or using a mobile application to send messages out to customers personally. In addition, messages from Drift will still appear in your client’s inbox even if they are offline at the moment you send them out. Because of its integration with Microsoft Exchange, messages sent out by Drift will always appear in the client’s inbox even if they are offline at the moment—making it easier for you to connect with your customers at all times including when they are offline or online depending on their availability at the moment you send out messages to them personally.
Integration of Drift and Microsoft Exchange will make customer engagement easier for you because Drift allows you to create customized messages for each individual customer based on their interests or behaviors on your website using custom rules developed by its team members. It will help you improve your relationship with your customers while increasing conversion rates at the same time! And if you find out that some of your messages do not work well with certain customers or some specific demographic groups—you can change these rules accordingly through Drift’s software package without affecting other groups of people who may share similar interests or demographics as those who were affected by these changes in the first place! And finally, if some of your clients do not want to receive messages anymore or they want to opt-out of receiving messages altogether—all they need to do is contact Drift directly through their social media account or email address that was used with Drift initially during signup instead of having to go through an entire process of unsubscribing within Microsoft exchange itself! This makes integration between Drift and Microsoft Exchange far more convenient for both the customer and for yourself!
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