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Deskpro + SugarCRM Integrations

Appy Pie Connect allows you to automate multiple workflows between Deskpro and SugarCRM

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

About SugarCRM

SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.

SugarCRM Integrations
SugarCRM Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Zoho CRM Zoho CRM
  • Salesforce Salesforce

Best Deskpro and SugarCRM Integrations

  • Deskpro Google Sheets

    Deskpro + Google Sheets

    Create rows on Google Sheets for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Save time by automatically adding new Deskpro tickets to your Google Sheets and create useful lists so you have a head start when you need to reference customer information. Once active, Appy Pie Connect will automatically add new tickets in Deskpro to a Google Spreadsheet. Set it up in just a few minutes.
    How This Deskpro – Google Sheets Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect adds that ticket to Google Sheets
    What You Need
    • Deskpro account
    • Google Sheets account
  • Deskpro Slack

    Deskpro + Slack

    Send Slack Channel messages for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Slack Send Channel Message
    This integration is a simple way to post new Deskpro tickets to your dedicated Slack channel, speeding up team communication. Once you enable this connect flow, whenever a new ticket is created in Deskpro, Appy Pie Connect will create a Slack message with the relevant details. Empower your team to address issues faster!
    How This Deskpro – Slack Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect sends a message in channel on Slack
    What You Need
    • Deskpro account
    • Slack account
  • Deskpro Trello

    Deskpro + Trello

    Create Trello cards for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Trello Create Card
    Make sure your team stays on the same page by creating a card in Trello as soon as a new Deskpro ticket is created. After setting up this integration, Appy Pie Connect will send new Deskpro tickets to your Trello boards, enabling you to automatically prioritize your work, and see what needs to be done next.
    How This Deskpro – Trello Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect create new ticket on Trello
    What You Need
    • Deskpro account
    • Trello account
  • Deskpro Trello

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Deskpro {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Deskpro + SugarCRM in easier way

It's easy to connect Deskpro + SugarCRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

  • New Case

    Triggers when you add a new case

  • New Contact

    Triggers when you add a new contact

  • New Lead

    Triggers when you add a new lead

  • New Opportunity

    Triggers when you add a new opportunity

  • New Task

    Triggers when you add a new task

  • New User

    Triggers when you add a new user

    Actions
  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

  • Create Case

    Create a new case

How Deskpro & SugarCRM Integrations Work

  1. Step 1: Choose Deskpro as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Deskpro with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select SugarCRM as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate SugarCRM with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Deskpro and SugarCRM

Deskpro

Deskpro is a suite of applications that help companies to manage their sales, marketing and service. It helps companies to improve their sales and service performance, operational efficiency and profitability. It helps companies to empower their sales and service representatives by providing a real-time view of customers and opportunities. It also provides a cplaborative environment for sales and customer service representatives. Deskpro is an ideal spution for small and mid-size organizations. It has a very good reputation among the users. It can be used as a stand-alone application or as a part of CRM sputions.

SugarCRM

SugarCRM is a Customer Relationship Management (CRM. software that helps companies to manage all their sales, marketing and service processes from a single platform. It helps companies to increase sales, customer satisfaction and customer loyalty. SugarCRM is very easy to use and has an intuitive interface. It is compatible with Microsoft Outlook and other major email clients. It can be used as an integrated application or as a part of CRM sputions. SugarCRM is used by more than 50,000 businesses in more than 100 countries. It is certified by Sun Microsystems, Microsoft, Novell and Oracle.

Integration of Deskpro and SugarCRM

Deskpro integrates very well with the SugarCRM platform. It allows Sales reps, Service Reps and Marketing Reps to use Deskpro data directly in their SugarCRM profiles. This integration makes it very easy for users to create new contacts, notes, tasks, events, cases and activities directly in their SugarCRM profiles. Users can also create new leads and opportunities directly in Deskpro without switching to another application. All these tasks are then displayed in the SugarCRM profile of the user who created them. The integration of Deskpro with SugarCRM allows users to track their daily activities in one place. This integration makes it easier for users to fplow up on leads and opportunities. This integration also allows users to work more efficiently. Users can now access the right information at one place instead of having multiple applications open at once. This integration allows users to have all the information about prospects and customers at one place instead of having this information scattered across multiple applications. This integration also allows users to reduce the time required for entering data into SugarCRM because they can directly enter data into SugarCRM based on information available in Deskpro. Users have access to more details about their prospects/customers through the integration of Deskpro with SugarCRM. They can read about their buying patterns/history/preferences/interests etc. directly from the Deskpro data rather than having to look for this information elsewhere.

Benefits of Integration of Deskpro and SugarCRM

Deskpro integration with SugarCRM enables users to work more efficiently. Users no longer have to switch between different applications to find information about their prospects/customers. They can now do all their tasks from one place instead of having multiple applications open at once. This integration allows users to save time because they are not required to type the same information twice into different applications. This integration also helps users to stay organized because they are able to see all their activity at one place instead of having this activity scattered across multiple applications. This integration also allows users to respond better to customer queries because they can see all relevant information related to a query at one place instead of having this information scattered across multiple applications. This integration also helps users to reduce errors because they can quickly access relevant information without having to look for it elsewhere by typing the same information twice etc. This integration improves the productivity of users because they cannot only find information faster but they can also work faster. This integration also improves customer satisfaction because customers receive faster and better service through better communication between agents and customers and through better task management at one place instead of having this management scattered across multiple applications. This integration saves money by allowing users to work more efficiently, which reduces overheads such as salaries of additional employees etc., which companies would otherwise need if they had separate applications for separate functions such as CRM, Salesforce etc. This integrations helps users increase revenue by allowing them to provide better service through better communication/task management between customer and agent through data cross-referencing, which increases customer satisfaction and loyalty and results in more repeat business.

The process to integrate Deskpro and SugarCRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.