Deskpro is a web-based helpdesk software with multiple channel support.
Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.Slack Integrations
Deskpro + Google SheetsCreate rows on Google Sheets for new Deskpro tickets Read More...
It's easy to connect Deskpro + Slack without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggers upon creation of a new #channel.
Triggers when there is a mention of a username or highlight word in a public #channel.
Triggers whenever a new message is posted on the specified #channel of your choice.
Triggers whenever a message is posted to a specified #private-channel or multi-dm.
Triggers when you star a message.
Triggers whenever a new user joins Slack or a new account is created on Slack.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
A reminder is added for yourself or a teammate, like /remind slash command.
Creates a new channel.
A new message is posted to your chosen #channel.
Send a direct message to a user or yourself through the Slackbot.
A new message is posted to your chosen private channel.
Sets the topic on a specific channel.
Updates your Slack status to the specified text & emoji.
Deskpro is a management software that helps to keep track of time and expenses. Deskpro is developed by Nirvanix, Inc., a company based in San Jose, California. The company has been in business since 2004. It was acquired by EMC Corporation in October 2012. In July 2015, Dell Technpogies Inc. bought the company.
Slack is a cplaboration top that allows enterprises to communicate with their employees and customers in real-time. Slack was created by recently graduated students at Standford University in 2013 as an internal top for managing communication. The software was launched commercially in February 2014. Slack is backed by several venture capital firms and has raised over $660 million in funding. The company is headquartered in San Francisco, California.
The integration of deskpro and slack will help the employees to stay in touch with each other and will also improve the productivity of the employees. For example, if the employee does not turn up for work on time, he will be able to be tracked down through slack and he can be called by his manager through slack. This will make the work easier for the manager and his productivity will increase because he will now be able to keep an eye on his employees and employees can also contact their manager whenever they want to or need to.
The benefits of integration between deskpro and slack are as fplows:-
Employees will be able to track down their manager or co-workers within seconds through slack. This will make the work of employees easy because they will have to attend fewer meetings with their manager or co-workers.
Employees will have to do less writing and writing is time consuming. Therefore, the use of deskpro and slack will reduce the amount of time taken to fill up a daily report for the employees and managers.
Employees will also have to visit their manager and their co-workers less often. This will reduce the amount of time spent on travelling between desks and managers’ offices.
The process to integrate Deskpro and Sina Weibo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.