Deskpro is a web-based helpdesk software with multiple channel support.
RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.RingCentral Integrations
Deskpro + Google SheetsCreate rows on Google Sheets for new Deskpro tickets Read More...
It's easy to connect Deskpro + RingCentral without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggers when there is a new missed call.
Triggers when a call has been recorded.
Trigger when new message received.
trigger when new voice mail received.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Starts a 2-legged RingOutCall based on specified from and to numbers.
Sends a SMS message.
Deskpro is a cloud-based business phone system that was launched by RingCentral in 2012. It is a fully cloud-based spution that allows users to have a full featured business phone system without the need to install any hardware in their office. The service is also ideal for small businesses that wants to have a professional business phone system without hiring expensive IT personnel to handle the installation of the hardware.
RingCentral is a cloud-based unified communications provider that provides voice, video conferencing, messaging and cplaboration services to both private and business customers. RingCentral was founded in 1999 and has since then been providing these services to its customers. It has started out as a SaaS provider and today has become one of the largest players in the market.
Integration of Deskpro and RingCentral
RingCentral has developed Deskpro with the intention of making it an integrated part of the RingCentral platform. When calling a customer through Deskpro, users are able to access RingCentral features such as call transfers, call handling and even call recording. This allows users of Deskpro to use all the features they are used to from RingCentral while having access to a fully functioning business phone system. It also allows users to feel like they are using one unique product, not two separate ones.
Benefits of Integration of Deskpro and RingCentral
The integration between the RingCentral and Deskpro platforms allows the deskpro users to take full advantage of all the features that RingCentral offers, which can be very beneficial for both customers as well as the users of Deskpro. By being able to transfer calls, record calls and handle calls through Deskpro, users still get all the features they would get if they were using RingCentral directly. This way there is no need for them to go through the hassle of setting up different programs or systems on their own computer. This also makes it easier for the users of Deskpro since they do not need to set up and maintain different programs or systems on their computer. Instead they only need to use one program that will cover all their needs.
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