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Deskpro + RingCentral Integrations

Appy Pie Connect allows you to automate multiple workflows between Deskpro and RingCentral

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.

RingCentral Integrations
RingCentral Alternatives

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Best Deskpro and RingCentral Integrations

  • Deskpro Google Sheets

    Deskpro + Google Sheets

    Create rows on Google Sheets for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Save time by automatically adding new Deskpro tickets to your Google Sheets and create useful lists so you have a head start when you need to reference customer information. Once active, Appy Pie Connect will automatically add new tickets in Deskpro to a Google Spreadsheet. Set it up in just a few minutes.
    How This Deskpro – Google Sheets Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect adds that ticket to Google Sheets
    What You Need
    • Deskpro account
    • Google Sheets account
  • Deskpro Slack

    Deskpro + Slack

    Send Slack Channel messages for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Slack Send Channel Message
    This integration is a simple way to post new Deskpro tickets to your dedicated Slack channel, speeding up team communication. Once you enable this connect flow, whenever a new ticket is created in Deskpro, Appy Pie Connect will create a Slack message with the relevant details. Empower your team to address issues faster!
    How This Deskpro – Slack Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect sends a message in channel on Slack
    What You Need
    • Deskpro account
    • Slack account
  • Deskpro Trello

    Deskpro + Trello

    Create Trello cards for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Trello Create Card
    Make sure your team stays on the same page by creating a card in Trello as soon as a new Deskpro ticket is created. After setting up this integration, Appy Pie Connect will send new Deskpro tickets to your Trello boards, enabling you to automatically prioritize your work, and see what needs to be done next.
    How This Deskpro – Trello Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect create new ticket on Trello
    What You Need
    • Deskpro account
    • Trello account
  • Deskpro Trello

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Deskpro {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Deskpro + RingCentral in easier way

It's easy to connect Deskpro + RingCentral without coding knowledge. Start creating your own business flow.

    Triggers
  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

  • Missed Call

    Triggers when there is a new missed call.

  • New Call Recording

    Triggers when a call has been recorded.

  • New SMS

    Trigger when new message received.

  • New Voicemail

    trigger when new voice mail received.

    Actions
  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

  • Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

  • Send SMS

    Sends a SMS message.

How Deskpro & RingCentral Integrations Work

  1. Step 1: Choose Deskpro as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Deskpro with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select RingCentral as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate RingCentral with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Deskpro and RingCentral

Deskpro?

Deskpro is a cloud-based business phone system that was launched by RingCentral in 2012. It is a fully cloud-based spution that allows users to have a full featured business phone system without the need to install any hardware in their office. The service is also ideal for small businesses that wants to have a professional business phone system without hiring expensive IT personnel to handle the installation of the hardware.

RingCentral?

RingCentral is a cloud-based unified communications provider that provides voice, video conferencing, messaging and cplaboration services to both private and business customers. RingCentral was founded in 1999 and has since then been providing these services to its customers. It has started out as a SaaS provider and today has become one of the largest players in the market.

Integration of Deskpro and RingCentral

RingCentral has developed Deskpro with the intention of making it an integrated part of the RingCentral platform. When calling a customer through Deskpro, users are able to access RingCentral features such as call transfers, call handling and even call recording. This allows users of Deskpro to use all the features they are used to from RingCentral while having access to a fully functioning business phone system. It also allows users to feel like they are using one unique product, not two separate ones.

Benefits of Integration of Deskpro and RingCentral

The integration between the RingCentral and Deskpro platforms allows the deskpro users to take full advantage of all the features that RingCentral offers, which can be very beneficial for both customers as well as the users of Deskpro. By being able to transfer calls, record calls and handle calls through Deskpro, users still get all the features they would get if they were using RingCentral directly. This way there is no need for them to go through the hassle of setting up different programs or systems on their own computer. This also makes it easier for the users of Deskpro since they do not need to set up and maintain different programs or systems on their computer. Instead they only need to use one program that will cover all their needs.

The process to integrate Deskpro and Firebase Realtime Database may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.