Deskpro is a web-based helpdesk software with multiple channel support.
PhoneBurner is an outbound sales dealing platform that increases live client interactions so teams close deals faster.PhoneBurner Integrations
Deskpro + Google SheetsCreate rows on Google Sheets for new Deskpro tickets Read More...
It's easy to connect Deskpro + PhoneBurner without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Trigger when contact moved to a specific folder.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Creates a new contact.
Creates a new contact or update a existing contact.
Deskpro is a low-cost, high-quality phone system that provides businesses with all the features they need to connect to their customers. Office managers and individuals with computer telephony needs can purchase a Deskpro Starter Kit, which includes 2 cordless handsets and a Deskpro base station, for only $199.99. With the Deskpro Starter Kit, users can use one of three different types of phones. Deskpro wireless handsets, corded phones with Deskpro phone adapters, and the Deskpro Desktop Phone. Additionally, the Deskpro Starter Kit includes a digital answering machine, caller ID, phonebook, and built-in voicemail.
PhoneBurner’s software allows users to store information on voice messages, including Caller ID, time/date stamp, message duration, and date of message. The Voice Message Notifier then plays back the message when it is needed; the program can also be set up to automatically save messages on a computer or network drive or to forward them to email addresses. The program is designed for small businesses and offices who want to record, play back, manage, and archive voice messages. PhoneBurner offers personal and professional versions of its software. Unlike many similar programs, it can be used with any phone system that has Caller ID and voicemail.
Deskpro has recently been integrated with PhoneBurner’s software; however, the integration is still in its early stages. In order to use PhoneBurner software with Deskpro, users must have a PC or MAC running XP or Windows Vista. Once connected to a PC or Mac, a user can access the Internet from any phone system and record or play back voice messages directly from the PC or Mac. Users no longer need to use the PhoneBurner software whenever they want access to voice messages; instead they can now use the PhoneBurner software from their PCs or Macs to record or play back voice messages. The Deskpro software also allows users to forward voice mail messages to email accounts so that they can be saved or forwarded wherever they need to go.
The integration of Deskpro and PhoneBurner increases efficiency by allowing users to perform tasks such as recording voice messages directly from their PCs or Macs. Another benefit of this integration is that users will be able to access voice messages anywhere in the world from their desktops instead of having to walk over to their phone systems to retrieve them. The integration is also beneficial because it saves desk space since users do not have to buy two separate pieces of equipment in order to record and play voice messages. Rather, users can simply record or play back voice messages directly from their PCs or Macs.
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