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Deskpro + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between Deskpro and Freshservice

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
Freshservice Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Zendesk Zendesk
  • Zoho Desk Zoho Desk

Best Deskpro and Freshservice Integrations

  • Deskpro Google Sheets

    Deskpro + Google Sheets

    Create rows on Google Sheets for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Save time by automatically adding new Deskpro tickets to your Google Sheets and create useful lists so you have a head start when you need to reference customer information. Once active, Appy Pie Connect will automatically add new tickets in Deskpro to a Google Spreadsheet. Set it up in just a few minutes.
    How This Deskpro – Google Sheets Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect adds that ticket to Google Sheets
    What You Need
    • Deskpro account
    • Google Sheets account
  • Deskpro Slack

    Deskpro + Slack

    Send Slack Channel messages for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Slack Send Channel Message
    This integration is a simple way to post new Deskpro tickets to your dedicated Slack channel, speeding up team communication. Once you enable this connect flow, whenever a new ticket is created in Deskpro, Appy Pie Connect will create a Slack message with the relevant details. Empower your team to address issues faster!
    How This Deskpro – Slack Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect sends a message in channel on Slack
    What You Need
    • Deskpro account
    • Slack account
  • Deskpro Trello

    Deskpro + Trello

    Create Trello cards for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Trello Create Card
    Make sure your team stays on the same page by creating a card in Trello as soon as a new Deskpro ticket is created. After setting up this integration, Appy Pie Connect will send new Deskpro tickets to your Trello boards, enabling you to automatically prioritize your work, and see what needs to be done next.
    How This Deskpro – Trello Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect create new ticket on Trello
    What You Need
    • Deskpro account
    • Trello account
  • Deskpro Trello

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Deskpro {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Deskpro + Freshservice in easier way

It's easy to connect Deskpro + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

How Deskpro & Freshservice Integrations Work

  1. Step 1: Choose Deskpro as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Deskpro with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshservice as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshservice with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Deskpro and Freshservice

In this paper, the integration of Deskpro and Freshservice will be discussed. (400 words)

In my opinion, the integration of Deskpro and Freshservice is very important for the customer. They have many common features that allow customers to receive a great service from both of the companies. In addition, they also have their individual strengths. The combination of their strengths makes the customers satisfied with their services. Therefore, I think the integration of Deskpro and Freshservice is very useful for customers.

  • Integration of Deskpro and Freshservice
  • Deskpro is a cloud-based support ticketing system that allows businesses to communicate with their customers via email or phone. It allows businesses to stay in touch with their customers 24/7 and provides a convenient way to keep track of customer requests.

    Freshservice is an issue tracking software for IT teams that provides real-time status of issues as well as sophisticated analytics and reporting capabilities. It is used by IT and developer teams to plan, execute, track, and organize their projects, tasks, incidents, and code changes.

    The integration of Deskpro and Freshservice allows the customers to receive a great service from both of them. The integration makes it possible for the customers to view the status of issue/incident at the same time through both products without switching from one product to another. In addition, customers can also monitor the progress of issues/incidents at a glance because they are displayed on one screen. Thus, it saves customer’s time and enables them to get a great support service via the integration.

  • Benefits of Integration of Deskpro and Freshservice
  • The integration of Deskpro and Freshservice has brought many benefits to customers. They can save time and money because it does not require employees to work in different programs while delivering the same quality service to customers. As mentioned above, the integration helps users see the status of issues/incidents at the same time without switching between products. The integration also reduces errors caused by switching between programs because users can work on one program only. Besides, employees do not need to switch between programs when they want to send reports to managers since they can also see the reports in one program. Another benefit of the integration is that it offers real-time status updates. Customers can receive feedback from both products at once instead of waiting for response from each product separately. With the integration, customer support team can provide better customer service by sharing information about issues/incidents between team members in real time. Therefore, they can spve issues faster by working together instead of working separately in different programs.

    In conclusion, I strongly believe that integrating Deskpro and Freshservice makes it easier for customers to receive a great customer service from both companies because it makes all information available in one place. The integration helps customers save time by providing easy access to all information on one screen instead of switching between different programs. Through the integration, customer support team is more productive since they can share information about issues/incidents between team members in real time. Therefore, they can spve issues faster by working together instead of working separately in different programs.

    The process to integrate Deskpro and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.