Deskpro is a web-based helpdesk software with multiple channel support.
Facebook Pages allow businesses to develop their brand, grow their audience and start conversations with customers and people interested in learning more.Facebook Page Integrations
Deskpro + Google SheetsCreate rows on Google Sheets for new Deskpro tickets Read More...
It's easy to connect Deskpro + Facebook Page without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggers whenever you or anyone posts to your Page's Timeline.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Uploads a photo to Facebook Page and also posts it to the stream.
Generates a new page "stream" post on a page.
Deskpro is a cloud based email marketing and customer relationship management platform which is used by small and medium sized businesses. It enables SMEs to effectively manage their emails, social media accounts, websites and other online assets from a single dashboard. It features a powerful built-in campaign builder which allows the users to create campaigns that are compatible with the most popular email clients. The drag and drop feature of this application makes it easy to use for both entry level and professional marketers. Deskpro offers advanced features like auto responder, email scheduling, Facebook integration, A/B testing, multilingual support, etc.
Facebook Page is a website that is dedicated to a business, organization, brand or product. It can be used to connect with the customers and build a stronger relationship with them. Facebook Page allows the users to post updates in the form of videos, photos, text etc. The users can also promote their business by creating ads on this platform and reach out to their fans through targeted marketing. By creating a Facebook Page, the users can get a lot of real time data about their fans and this data can be used for effective marketing. Facebook Page helps businesses in building an authentic fplowing as it features a review system where customers can rate their experience with the business. This helps businesses in identifying the areas that need improvement and rectifying those areas. Facebook Page has an interactive timeline where users can share photos, videos and links from their website or blog.
Deskpro provides SMEs with all the tops needed to market their products or services online. Integrating Deskpro and Facebook Page can help SMEs reach out to their customers more efficiently as well as effectively. Deskpro provides an option of integrating its application with Facebook Page. This integration enables Deskpro users to schedule posts and send emails directly from Facebook Page. Deskpro also allows its users to publish their content directly on Facebook Page from within its interface without having to login into Facebook every time. With this integration, Deskpro and Facebook Page become two essential parts of a small business’s marketing strategy. For example if a user wants to engage his/her audience on Facebook by sharing some interesting news about his/her business or product, he/she can do so directly from Deskpro without having to log in to Facebook every time. This integration also allows the users to schedule posts on Facebook Page automatically from within Deskpro’s interface. For example if the user wants to schedule posts about the upcoming special offer at his/her store, he/she can schedule these posts using Deskpro and these posts will be posted automatically on Facebook when the scheduled date comes. Similarly if the user wants to send out emails to his/her customers informing them about a sale or something else, he/she can schedule these emails using Deskpro and they will be sent out automatically when the scheduled date comes. In addition to this integration, the users can also attach images or documents directly from Deskpro to their status updates on Facebook using a single click. The users can also share images and documents directly from Facebook into their Deskpro account by just clicking on “Share” button in the top right corner of the image or document that they want to share. This integration also makes it easier for the users to track their progress by analyzing the data related to their campaigns or post in real time from both Deskpro as well as Facebook Page interface. For example if the users want to see how many people have liked their page on Facebook after posting something on it, they can do so easily from within Deskpro interface without having to log in to Facebook every time. This integration makes it easier for businesses to manage multiple accounts simultaneously by providing an option of creating multiple connections between different social media accounts of SMEs with one single account of Deskpro. For example if there are two different email accounts linked with Deskpro but both belong to the same business, the users can connect both these accounts with one single account of Facebook using Deskpro’s integration with Facebook Page. This reduces the number of accounts that needs to be managed manually by a single user thereby saving both time as well as energy.
Deskpro offers several benefits which include:
This integration enables businesses run successful marketing campaigns by providing them with complete contrp over their campaigns as well as social media pages. This integration helps businesses in running effective marketing campaigns by making it easier for them to connect with their audiences through their social media channels using Deskpro’s robust features including rich analytics reports, drag and drop campaign builder etc. This integration also helps businesses save time as well as money by allowing them to manage their social media accounts from one single place i.e., Deskpro’s interface thereby eliminating the need for hiring multiple employees for different social media platforms as well as taking care of each account individually. This integration also helps businesses improve customer feedback by executing a proper feedback survey mechanism using Deskpro’s inbuilt survey top which allows the users to execute surveys on social media pages created using this top in order to gather feedback about their products/services from their existing customers as well as potential customers.
After studying Deskpro and Facebook Page, we have found that there exists great potential for businesses in terms of marketing as well as saving time and money if they integrate Deskpro with Facebook Page. We believe that this integration is beneficial for both small businesses as well as large organizations because it allows them to run effective marketing campaigns as well as save time and money by managing multiple social media accounts from one single place i.e., Deskpro’s interface thereby eliminating the need for hiring multiple employees for different social media platforms as well as taking care of each account individually.
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