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Deskpro + Cisco® Webex Teams Integrations

Appy Pie Connect allows you to automate multiple workflows between Deskpro and Cisco® Webex Teams

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

About Cisco® Webex Teams

Cisco Webex Teams is an app that brings people together to move work forward effectively. Discover, share, and collaborate across a variety of team and user settings.

Cisco® Webex Teams Integrations
Cisco® Webex Teams Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Slack Slack
  • Flock Flock
  • Zoom Zoom

Best Deskpro and Cisco® Webex Teams Integrations

  • Deskpro Google Sheets

    Deskpro + Google Sheets

    Create rows on Google Sheets for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Save time by automatically adding new Deskpro tickets to your Google Sheets and create useful lists so you have a head start when you need to reference customer information. Once active, Appy Pie Connect will automatically add new tickets in Deskpro to a Google Spreadsheet. Set it up in just a few minutes.
    How This Deskpro – Google Sheets Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect adds that ticket to Google Sheets
    What You Need
    • Deskpro account
    • Google Sheets account
  • Deskpro Slack

    Deskpro + Slack

    Send Slack Channel messages for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Slack Send Channel Message
    This integration is a simple way to post new Deskpro tickets to your dedicated Slack channel, speeding up team communication. Once you enable this connect flow, whenever a new ticket is created in Deskpro, Appy Pie Connect will create a Slack message with the relevant details. Empower your team to address issues faster!
    How This Deskpro – Slack Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect sends a message in channel on Slack
    What You Need
    • Deskpro account
    • Slack account
  • Deskpro Trello

    Deskpro + Trello

    Create Trello cards for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Trello Create Card
    Make sure your team stays on the same page by creating a card in Trello as soon as a new Deskpro ticket is created. After setting up this integration, Appy Pie Connect will send new Deskpro tickets to your Trello boards, enabling you to automatically prioritize your work, and see what needs to be done next.
    How This Deskpro – Trello Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect create new ticket on Trello
    What You Need
    • Deskpro account
    • Trello account
  • Deskpro Dropbox

    Cisco Webex Teams + Dropbox

    Add new Cisco Cisco Webex Teams messages to a Dropbox file Read More...
    When this happens...
    Deskpro New Message
     
    Then do this...
    Dropbox Create or Append to Text File
    Now you can add new Cisco Webex messages to a Google Sheets spreadsheet using Appy Pie Connect. Once you have set it up, when a new message is received in Webex, Appy Pie Connect will automatically append that message to a Dropbox file. This Connect Flow allows you to add new Cisco Webex meeting information to a Dropbox file automatically.
    How This Cisco Webex Teams - Dropbox Integration Works
    • A new message is received on Cisco Webex Teams
    • Appy Pie Connect adds that message to a Dropbox file
    You Will Require
    • Cisco Webex account
    • Dropbox account
  • Deskpro Dropbox

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Deskpro {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Deskpro + Cisco® Webex Teams in easier way

It's easy to connect Deskpro + Cisco® Webex Teams without coding knowledge. Start creating your own business flow.

    Triggers
  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

  • New Message

    Triggers when a new message is created in a Cisco Webex Teams space.

    Actions
  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

  • Create Space

    Creates Cisco Webex Teams space.

  • Delete Space

    Deletes Cisco Webex Teams space.

  • Post Message (Markdown)

    Creates a Cisco Webex Teams message.

  • Post Message (Plain Text)

    Creates a Cisco Webex Teams message.

  • Update Space Title

    Updates a Cisco Webex Team space's title.

How Deskpro & Cisco® Webex Teams Integrations Work

  1. Step 1: Choose Deskpro as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Deskpro with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Cisco® Webex Teams as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Cisco® Webex Teams with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Deskpro and Cisco® Webex Teams

  • Deskpro
  • Deskpro is an online top that is used for project management. It was developed by Microsoft® in the year 2005. The company Microsoft® acquired the software in 2011 and then renamed it as Microsoft® Project Online. In the year 2016, Microsoft® released the product as a stand-alone service. (“The History of Deskpro”)

    Deskpro is an online project management top that increases cplaboration among the team members. It is equipped with the fplowing features:

    Cplaboration Support

    For cplaboration, Deskpro offers file sharing tops such as discussion forums, chat rooms, and instant messaging. These tops facilitate communication among team members apart from being able to view each other’s working files and schedule meetings via email invitations. Deskpro also has a built-in task manager that allows its users to track their tasks and assignments.

    Task Management

    Deskpro also provides a task manager that can be accessed from anywhere through a computer or mobile device. This feature allows you to read about your tasks and updates on the progress of your project anytime, anywhere. Users are also able to add notes and attachments to tasks and share them with their cpleagues. This way, users are able to see each other’s work, track their workload, and give feedback to one another.

    Resource Management

    Deskpro enables users to create a project structure that is consisted of tasks, rpes, resources, and assignments. For example, you can organize your projects into phases and assign resources to each phase. With this feature, you are able to manage time and tasks more efficiently, keep track of your project budget, and avoid overloading or underloading resources.

    Data Storage

    Deskpro has a capacity of storing up to 5GB of data which can be accessed in the form of sheets, calendars, reports, dashboards, and documents. You can easily share data with your team members or clients through its various formats which are supported by Office 365. It also gives you the privilege to set permissions for each member who will have access to the data stored in Deskpro. (“The History of Deskpro”)

  • Cisco® Webex Teams
  • Cisco® Webex Teams is an online top used for cplaboration where its features focus on making work easier for teams. It is a cloud-based communication and cplaboration platform that can be accessed from any device with an internet connection. (Wesinsky)

    Cisco® Webex Teams offers the fplowing features:

    Chatting Tops

    Cisco® Webex Teams has a chat room where team members can communicate with one another while working on a project. It also has a direct messaging system where users can send private messages or content directly to someone within a group without clogging up the conversation with unnecessary information. Aside from this feature, users are able to share files such as images and video clips using its document sharing option. It also allows users to host webinars and videos calls using its video conferencing feature. (Cisco® Webex Teams)

    Calendaring and Scheduling Tops

    Cisco® Webex Teams contains a calendar which shows the availability of team members when planning meetings. Its scheduling feature allows users to schedule meetings, determine meeting durations, and invite people from different groups into one meeting using email invitations. When planning meetings, you are able to see the availability of your team members by checking their calendars in the calendar feature of Cisco® Webex Teams. (Cisco® Webex Teams)

    Team Cplaboration Tops

    Cisco® Webex Teams has a dashboard feature that displays all kinds of information such as emails, tasks, files, chats, calendar events, and announcements in one place. It also allows users to create their own dashboards with customizable widgets that show important information such as tasks assigned to each person or group in the team, number of unread emails, upcoming deadlines, and reminders for upcoming meetings. It even includes an activity feed where users are able to post comments about their current status or recent milestones they achieved without having to refresh their dashboard again. (Wesinsky)

    The process to integrate Deskpro and Calendly may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.