Deskpro is a web-based helpdesk software with multiple channel support.
Basecamp Classic is a popular project management application. The classic version of Basecamp let's you keep track of multiple projects, milestones, todo items and more. An easy way to consolidate your work and keep your inbox clean.Basecamp Classic Integrations
Deskpro + Google SheetsCreate rows on Google Sheets for new Deskpro tickets Read More...
Basecamp Classic + TrelloTurn new Basecamp Classic to-dos into Trello cards Read More...
It's easy to connect Deskpro + Basecamp Classic without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggers when a new message is added to a project.
Triggers when a new milestone is added to a project
Triggers when a new person is added to an account.
Triggers when a new project is added to an account.
Triggers when a new todo item is added to a todo list.
Triggers when a new todo list is added to a project.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Creates a new message.
Creates a new milestone.
Be Careful! Easy to go over your plan limit.
Creates a new todo item.
Creates a new todo list.
This paper will examine the integration of Deskpro and Basecamp Classic through a case study. A case study is a form of empirical research that, in this case, will provide background information on the integration of Deskpro and Basecamp Classic. The first section will provide information on what Deskpro and Basecamp Classic are to give the reader a brief overview of each program. The second section will explain how these two programs are integrated. The third section will then discuss the benefits of integrating Deskpro and Basecamp Classic. Finally, an overview and conclusion will provide the main points and outline for the article.
Deskpro is a system for tracking time and assign projects to users. Users can get paid or bill clients based on their hours worked during the project. It allows you to track time for your clients and employees. This system is integrated with Basecamp Classic that allows one to create projects and tasks that can be assigned to multiple people, track relevant data, and communicate with others regarding the project (Deskpro, n.d..
These two applications are integrated by using Deskpro as the central time tracking system and Basecamp as the project management platform. In order to integrate them, a user can send an email from within Basecamp to a user within Deskpro. The email includes instructions to start tracking time for a project and the name of the project so that it can be added to Deskpro (Deskpro, n.d.. Once this has been done, all communication about the project will be sent via email to a user’s inbox. This email contains all relevant information about the project and allows a user to filter projects by project name or status. This way, a user can see what projects they are working on and what has been accomplished thus far (Deskpro, n.d..
The integration of Deskpro and Basecamp Classic is incredibly beneficial to both users and companies because it allows businesses to save money by not having to pay employees hourly while also increasing productivity by keeping workers informed about what they need to work on next. Employees working at home can use these programs to make sure that they are getting their work done in a timely manner, while remote workers can use them to make sure that they are up-to-date with tasks that need to be completed. These tops help businesses stay organized and allow employees to have a clear understanding of what needs to be done. These tops allow for easy communication between employees, clients, and managers, making it easier for everyone invpved (Deskpro, n.d.; Basecamp Classic, n.d..
Overall, it is clear that these two programs should be integrated because they each fulfill different rpes in a business’ operations while also providing similar functions for the people who use them. For example, people who work remotely could use Basecamp Classic to create projects that they would like to complete, while someone else could use Deskpro to create tasks that need to be completed in order to finish the project efficiently and accurately. People working in-house could use Basecamp Classic to assign tasks to other workers or request assistance with certain tasks or projects. Likewise, employees would use Deskpro as a way to track how much time they spend working on each specific task or project they are assigned. It is important for businesses to continue integrating these programs because it keeps employees organized and allows them to feel connected with their company. It also helps managers keep track of what employees are doing, making it easier for them to assess how their employees are performing in their rpe (Deskpro, n.d.; Basecamp Classic, n.d..
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