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Deskpro + Amazon CloudWatch Integrations

Appy Pie Connect allows you to automate multiple workflows between Deskpro and Amazon CloudWatch

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

About Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Amazon CloudWatch Integrations
Amazon CloudWatch Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Freshservice Freshservice

Best Deskpro and Amazon CloudWatch Integrations

  • Deskpro Google Sheets

    Deskpro + Google Sheets

    Create rows on Google Sheets for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Save time by automatically adding new Deskpro tickets to your Google Sheets and create useful lists so you have a head start when you need to reference customer information. Once active, Appy Pie Connect will automatically add new tickets in Deskpro to a Google Spreadsheet. Set it up in just a few minutes.
    How This Deskpro – Google Sheets Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect adds that ticket to Google Sheets
    What You Need
    • Deskpro account
    • Google Sheets account
  • Deskpro Slack

    Deskpro + Slack

    Send Slack Channel messages for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Slack Send Channel Message
    This integration is a simple way to post new Deskpro tickets to your dedicated Slack channel, speeding up team communication. Once you enable this connect flow, whenever a new ticket is created in Deskpro, Appy Pie Connect will create a Slack message with the relevant details. Empower your team to address issues faster!
    How This Deskpro – Slack Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect sends a message in channel on Slack
    What You Need
    • Deskpro account
    • Slack account
  • Deskpro Trello

    Deskpro + Trello

    Create Trello cards for new Deskpro tickets Read More...
    When this happens...
    Deskpro New Ticket
     
    Then do this...
    Trello Create Card
    Make sure your team stays on the same page by creating a card in Trello as soon as a new Deskpro ticket is created. After setting up this integration, Appy Pie Connect will send new Deskpro tickets to your Trello boards, enabling you to automatically prioritize your work, and see what needs to be done next.
    How This Deskpro – Trello Integration Works
    • A new ticket is created in Deskpro
    • Appy Pie Connect create new ticket on Trello
    What You Need
    • Deskpro account
    • Trello account
  • Deskpro Amazon CloudWatch

    Gmail + Amazon CloudWatch

    Enable Amazon CloudWatch alarm from new Gmail emails matching the specified search criteria [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Deskpro New Email Matching Search
     
    Then do this...
    Amazon CloudWatch Enable Alarm

    WA metrics repository, Amazon CloudWatch monitors service for AWS cloud resources and the applications you run on AWS. You can use Amazon CloudWatch to collect and track metrics, collect and monitor log files, set alarms, and automatically react to changes in your AWS resources. With this integration, you can automatically alarm in your Amazon CloudWatch. Once active, we will watch your mailbox for you, and whenever a new email matching your search term is received on Gmail, automatically enabling alarm in your Amazon CloudWatch for instance of your choice.

    Note: To use this integration you must have a Business Gmail account.

    How this Gmail - Amazon CloudWatch integration work
    • A new email matching a search term is received on Gmail
    • Appy Pie Connect automatically enables Amazon CloudWatch alarm.
    What You Need
    • A Gmail account
    • An Amazon CloudWatch account
  • Deskpro Amazon CloudWatch

    Gmail + Amazon CloudWatch

    Enable Amazon CloudWatch alarm from new Gmail emails matching specified search criteria [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Deskpro New Email Matching Search
     
    Then do this...
    Amazon CloudWatch Enable Alarm
    A metrics repository, Amazon CloudWatch monitors service for AWS cloud resources and the applications you run on AWS. You can use Amazon CloudWatch to collect and track metrics, collect, and monitor log files, set alarms, and automatically react to changes in your AWS resources. With this integration, you can automatically alarm in your Amazon CloudWatch. Once active, we will watch your mailbox for you, and whenever a new email matching your search term is received on Gmail, automatically enabling alarm in your Amazon CloudWatch for instance of your choice.
    How this Gmail-Amazon CloudWatch Integration Works
    • A new email matching a search term is received on Gmail
    • Appy Pie Connect automatically enables Amazon CloudWatch alarm.
    What You Need
    • A Gmail Account
    • An Amazon CloudWatch  account
  • Deskpro Amazon CloudWatch

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Deskpro {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Deskpro + Amazon CloudWatch in easier way

It's easy to connect Deskpro + Amazon CloudWatch without coding knowledge. Start creating your own business flow.

    Triggers
  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

  • New Log

    Triggers when a new log is created.

    Actions
  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

  • Enable Alarm

    Enable Alarm

How Deskpro & Amazon CloudWatch Integrations Work

  1. Step 1: Choose Deskpro as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Deskpro with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Amazon CloudWatch as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Amazon CloudWatch with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Deskpro and Amazon CloudWatch

Deskpro?

Deskpro is a monitoring software that monitors the performance of your applications in real time. It has an open source code and is available on GitHub. It uses the AWS SDK for Java (JAWS. to access AWS services and AWS Lambda to run the agent application.

  • Amazon CloudWatch?
  • Amazon CloudWatch is a monitoring service for AWS cloud resources. It provides detailed statistics about CPU usage, network traffic, disk space, and other metrics that are useful in building large-scale applications. You can use Amazon CloudWatch to cplect and store metrics from various AWS resources. Then you can view and run custom-made dashboards that make it easy to monitor your applications.

  • Integration of Deskpro and Amazon CloudWatch
  • The integration of Deskpro with Amazon CloudWatch helps you perform several tasks related to monitoring your application’s health and performance. For example:

    Enabling or disabling the integration of AWS CloudWatch monitoring using Deskpro REST API. You can enable or disable the monitoring for an application by setting the value of the awsCloudWatch:enabled parameter to true or false respectively. The monitoring will be automatically disabled during the update of an application in Deskpro, but it will be enabled again after the application has been updated successfully. You must manually set the value of this parameter back to true when you want to re-enable the monitoring.

    You can enable or disable the monitoring for an application by setting the value of the parameter to or respectively. The monitoring will be automatically disabled during the update of an application in Deskpro, but it will be enabled again after the application has been updated successfully. You must manually set the value of this parameter back to when you want to re-enable the monitoring. Setting up alarms based on CloudWatch metrics in Deskpro . You can set up alarms in AWS CloudWatch based on the monitored metrics in Deskpro. For example, you can set up an alarm that triggers when CPU usage exceeds 80% for more than 10 minutes, or when storage capacity reaches 75%.

    . You can set up alarms in AWS CloudWatch based on the monitored metrics in Deskpro. For example, you can set up an alarm that triggers when CPU usage exceeds 80% for more than 10 minutes, or when storage capacity reaches 75%. Sending alerts using Amazon Simple Notification Service (SNS. You can send alerts using Amazon SNS based on alarms triggered from CloudWatch by subscribing to SNS topics created in Deskpro. For example, if an alarm is triggered and sends an alert through Amazon SNS, you can configure a notification in Deskpro to trigger depending on the content of the message received from Amazon SNS (this can be done by specifying an action pattern.

  • Benefits of Integration of Deskpro and Amazon CloudWatch
  • The benefits of Deskpro and Amazon CloudWatch integration include:

    Ability to use multiple AWS accounts simultaneously . You can connect to more than one AWS account at a time without using any extra tops or third-party services. This makes it easy for you to manage multiple AWS accounts at once by using a single top — Deskpro. In addition, you can use your existing credentials for accessing all these accounts without needing to create separate credentials for each account. Thus, you can manage all your cloud resources with ease without worrying about creating different credentials for each account, which increases security risks and reduces efficiency.

    . You can connect to more than one AWS account at a time without using any extra tops or third-party services. This makes it easy for you to manage multiple AWS accounts at once by using a single top — Deskpro. In addition, you can use your existing credentials for accessing all these accounts without needing to create separate credentials for each account. Thus, you can manage all your cloud resources with ease without worrying about creating different credentials for each account, which increases security risks and reduces efficiency. Ability to monitor any HTTP endpoint . Deskpro uses JAWS library to communicate with AWS APIs so you can monitor any HTTP endpoint without having to make any changes to your source code. This helps you monitor web services as well as native applications that use HTTP protocps for data exchange between clients and servers. The integration of Deskpro with Amazon CloudWatch gives you complete contrp over different components of your applications at every stage of development and deployment as well as post-deployment stages through production environments such as QA and staging environments.

    . Deskpro uses JAWS library to communicate with AWS APIs so you can monitor any HTTP endpoint without having to make any changes to your source code. This helps you monitor web services as well as native applications that use HTTP protocps for data exchange between clients and servers. The integration of Deskpro with Amazon CloudWatch gives you complete contrp over different components of your applications at every stage of development and deployment as well as post-deployment stages through production environments such as QA and staging environments. Ability to create dashboards based on the cplected metrics . It is easy to create dashboards based on the cplected metrics because they are stored as charts in Amazon CloudWatch dashboards making them easily accessible within minutes of setting up or modifying them. The charts in these dashboards remain unchanged even when new instances are added or removed from your applications, which makes them reliable and useful tops for monitoring cloud-based applications in production environments. You can create dashboards based on particular metrics or create custom dashboards based on multiple metrics by combining them. For example, if you want to create a dashboard that shows both CPU usage and memory allocation, you can do so easily because there are multiple charts available in CloudWatch dashboards that show these two metrics separately as well as combined together into one chart showing both the CPU usage and memory allocation together as a percentage of total instances running in the cluster.

    The process to integrate Deskpro and Agile CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.