?>

Delay By Connect + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Delay By Connect and Zendesk

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

Connect the apps you use everyday and find your productivity super-powers.

  • Ticketbud Ticketbud
  • TicketCo TicketCo
  • Ticket Tailor Ticket Tailor

Best Delay By Connect and Zendesk Integrations

  • Delay By Connect Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Delay By Connect New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Delay By Connect Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Delay By Connect New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Delay By Connect Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Delay By Connect New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Delay By Connect Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Delay By Connect New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Delay By Connect Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Delay By Connect New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Delay By Connect Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Delay By Connect {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Delay By Connect + Zendesk in easier way

It's easy to connect Delay By Connect + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Delay For

    Waits for a set amount of time before completing your Actions.

  • Delay Until

    Waits to run your Actions until a date or time that you choose.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Delay By Connect & Zendesk Integrations Work

  1. Step 1: Choose Delay By Connect as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Delay By Connect with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Delay By Connect and Zendesk

    Delay By Connect?

Delay By Connect (DBC), a travel delay app, offers passengers some comfort in uncertain traveling conditions. It helps them to find the best alternative route or schedule when their flight is delayed or canceled. The company was founded in 2012, in New York, U.S.

    Zendesk?

Zendesk, a software development company, came into existence in Copenhagen, Denmark, in 2007. It helps companies to deliver reliable and high-quality customer service. Its tops integrate with software platforms such as Salesforce, Office 365, and Service Cloud. It has almost 500 employees and serves more than 72,000 customers in more than 50 countries. The headquarter is situated in San Francisco, U.S.

Integration of Delay By Connect and Zendesk

In order to integrate Delay By Connect with Zendesk, a single sign-on (SSO. was needed. Therefore, DBC used AIM SSO from Appirio that enables a single login across various applications. With this integration, DBC can know information about its customers, which will help the company to provide better services.

Delay By Connect can use Zendesk’s help desk ticketing system to help customers whenever there are issues with their flights or bags. Customer support team of DBC can also post announcements on Zendesk channels for its customers. These announcements will be shared across social media networks and email newsletters so that all the customers can see them. This way DBC can keep its customers informed about the latest updates regarding their issues.

Another benefit of integrating Delay By Connect with Zendesk is that DBC can provide its customers with detailed information about their tickets. DBC can also send notifications to its customers if they have any receipts or boarding passes in Zendesk. This way DBC can save time and money by reducing the number of times it has to request this information from the customers.

Benefits of Integration of Delay By Connect and Zendesk

Delay By Connect can get the advantage of increased sales by making use of the social media channels of Zendesk and by posting announcements on these channels for its clients through Zendesk Help Desk Notifications. When a traveler posts his or her issues on Twitter or Facebook, fplowers of these respective networks will see this post. They will then visit the Delay By Connect website to read more details about the issue and take necessary action. In this way DBC will get more traffic to its site and increase its sales.

Delay By Connect can also save costs by using Zendesk because the company won’t need to hire a dedicated customer service staff for its customer service operations. Rather it can use the services of an outsourced customer support team that works on behalf of Zendesk and provides customer service services to Delay By Connect’s customers. Since Delay By Connect doesn’t need to pay for any infrastructure for hosting its website and data storage, it will save money. It can then spend these savings on marketing activities to promote its business and grow its revenues.

The process to integrate Delay By Connect and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.