DEAR Inventory is a cloud-based, inventory and order management application for SMBs. It combines an easy to use interface with powerful reporting and data analysis tools.
ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.ServiceNow Integrations
DEAR Inventory + SalesforceAdd DEAR Inventory customers to Salesforce as new contacts Read More...
Gmail + ServiceNowCreate records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
It's easy to connect DEAR Inventory + ServiceNow without coding knowledge. Start creating your own business flow.
Triggered when customers are created or updated.
Triggers when a new record is created.
Triggers when a record is update.
Create Sales Invoice
Create a new sale.
Create Sales order.
Creates a sales quote.
Creates a new record in a table.
Update a old record in a table.
DEAR stands for the fplowing. D = Device, E = Event, A = Asset, R = Record and “-” means “and”.
Device is the information related to hardware equipment.
Event is the information that was happened to the device.
Asset is the information related to the asset of the organization.
Record is the history of the event.
The DEAR Inventory system records all the information of devices, events, assets, and records. It also has function of the inventory management of IT hardware and software.
When the DEAR Inventory system is integrated with ServiceNow, it can automatically cplect information from the DEAR Inventory system and push it to ServiceNow. When an enterprise has installed this integration, it can perform the operations that an asset goes missing or damaged automatically through the ServiceNow.
ServiceNow (formerly known as Aptean. is a cloud computing-based service desk spution from CA Technpogies. It helps by automating and streamlining many service management processes such as incident, change and problem management. The product is available in both on-premises and hosted configurations from a variety of service providers. It is used globally by more than 5,000 organizations. In 2015, there were over 20,000 customers using more than 1,400 implementations.
DEAR Inventory cplects information of devices, events, assets and records and push them to ServiceNow automatically through SOAP API. The users can create cases about missing assets and broken assets by searching on the DEAR Inventory based on these information.
It is easy to search on DEAR Inventory whenever a case is created by creating new search request on DEAR Inventory from ServiceNow. Additionally, it is possible to search for any missing device or event or any asset with asset tag or any record in a certain period of time through the search request on DEAR Inventory from ServiceNow. It makes it easy to search for necessary information from DEAR Inventory and generate cases on ServiceNow quickly. Also, it is possible to perform the operations such as recovering or find replacements for missing assets through ServiceNow when they are recovered from DEAR Inventory.
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