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Customerly + Zendesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Customerly and Zendesk

About Customerly

Boost your customer engagement. The fully integrated tool your online business needs to scale up and automate your engagement.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
Zendesk Alternatives

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Best Customerly and Zendesk Integrations

  • Customerly Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    When this happens...
    Customerly New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Customerly Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    When this happens...
    Customerly New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Customerly Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    When this happens...
    Customerly New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Customerly Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    When this happens...
    Customerly New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Customerly Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    When this happens...
    Customerly New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Customerly Slack

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Customerly {{item.triggerTitle}}
     
    Then do this...
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Connect Customerly + Zendesk in easier way

It's easy to connect Customerly + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Lead

    Triggers when a new lead is created.

  • New User

    Triggers when a new user is created.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Add User Tag

    Attach a tag to an existing user or lead.

  • Create or Update Lead

    Creates or updates a lead.

  • Create or Update User

    Creates or updates a new user.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Customerly & Zendesk Integrations Work

  1. Step 1: Choose Customerly as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Customerly with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Zendesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Zendesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Customerly and Zendesk

Customerly ?

Customerly is an online platform that connects businesses and customers. It allows customers to communicate with businesses easily using social media platforms. The company was created in 2011 by three entrepreneurs, Ryan Williams, Dan Blum and Jeremy Smith. The main aim of the company was to help businesses to get back to their customers no matter what type of business they have. The company was founded in Silicon valley while the headquarters are located in San Francisco. It has a staff of around 40 people and over 30 million users. The company has received several awards including the most innovative web application award from Vator Media. (“About Us”)

Zendesk?

Zendesk is a customer service software used by businesses to manage their customer support services. The company was started in Denmark in 2007 by Mikkel Svane, Morten Primdahl and Thomas Pedersen. The main aim of the company was to ease the process of working with customer support service for businesses. The company is headquartered in San Francisco with offices in Copenhagen and Dublin. It has a staff of around 1,200 and over 100000 customers. The company has received several awards including best small business application from CNET, best hosted software provider from CRN, top 10 fastest growing companies from Deloitte and the best managed service provider award from EMA. (“About Us”)

Integration of Customerly and Zendesk

Customerly offers an integration with Zendesk that makes it easier for business owners to work with both platforms. The integration helps enhance the user experience for both businesses and customers because it makes it easier for customers to connect with businesses and it also helps businesses to give better service to their customers. Customers can easily contact businesses on their blogs, phone call or email which results in increased sales for businesses because customers are satisfied with the services they received from a particular business. A good example of this integration is Zendesk which provides a top for creating a chat button on a website that leads to a live chat screen in Zendesk where visitors can chat with a customer service representative. (“Integration”)

Benefits of Integration of Customerly and Zendesk

The integration of Customerly and Zendesk is beneficial for both customers and businesses because it makes it easier for customers to connect with businesses online and it also helps businesses provide better customer service because they do not have to change their existing systems to make them compatible with Customerly .

Customers can connect with businesses easily because all they need to do is click the chat button on a website that leads them to a live chat screen on Zendesk where they can chat with a customer service representative. Customers can also message on social media platforms such as Facebook, Twitter or Google Plus. This can be useful for business owners because it makes it easier for them to monitor their social media accounts and reply to customers if they receive any messages, questions or complaints about their products or services. Businesses do not have any issues with integrating Customerly with their existing systems because they just need to integrate their existing system with Customerly . (“Benefits”)

Businesses are able to save time and money because they do not have to change their existing system because the integration of Customerly with their system is done automatically when they sign up for Customerly . Businesses also do not have any issues in monitoring social media accounts or replying to customers since all they have to do is create a single view of all messages, questions or complaints received on different social media sites in one place which will make it easier for them to respond quickly and efficiently. (“Benefits”)

The integration of Customerly and Zendesk creates an excellent opportunity for businesses to increase their revenues, reduce their costs and save time by making customer management easy for them using only one platform that integrates both Customerly and Zendesk .

The process to integrate Customerly and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.