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Customerly + Pingdom Integrations

Appy Pie Connect allows you to automate multiple workflows between Customerly and Pingdom

About Customerly

Boost your customer engagement. The fully integrated tool your online business needs to scale up and automate your engagement.

About Pingdom

Pingdom website monitoring reports the uptime, downtime and performance of your website, network and server and alerts you of errors.

Pingdom Integrations
Connect Customerly + Pingdom in easier way

It's easy to connect Customerly + Pingdom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Lead

    Triggers when a new lead is created.

  • New User

    Triggers when a new user is created.

  • New Alert

    Triggers when a new alert occurs in Pingdom.

  • New Check

    Triggers when a new check is added.

  • New Contact

    Triggers when a new contact is added.

    Actions
  • Add User Tag

    Attach a tag to an existing user or lead.

  • Create or Update Lead

    Creates or updates a lead.

  • Create or Update User

    Creates or updates a new user.

How Customerly & Pingdom Integrations Work

  1. Step 1: Choose Customerly as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Customerly with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Pingdom as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Pingdom with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Customerly and Pingdom

Customerly ?

Customerly is a software platform that allows the businesses to have an automated customer support system. This software is very easy to use and has many features such as live chat, email support, phone support, etc. Also, it provides customization of support options per user. Customerly is a good spution for small business owners who need to provide customer service at low cost.

Pingdom?

Pingdom is a site monitoring top that helps the users to keep their sites online through monitoring and notifying them about downtime. If there is any problem or downtime, the users get an alert via email or SMS. Pingdom notifies the users about the downtime within 5 minutes of it. It also provides a dashboard where the users can see the uptime percentage of their sites. Pingdom has a free plan where users can monitor up to 5 websites.

Integration of Customerly and Pingdom

Customerly is a customer service software while Pingdom is a site monitoring top. Timeliness is very important when it comes to customer service and website monitoring. The main idea behind these two software’s integration is to provide customers with an online chat support along with website monitoring. Let’s take an example of a company that has a website and provides support through live chat, email, and phone calls. When a customer sends an email request from his computer or mobile device, he gets the response through email or text message. But in case if the same company uses Customerly and Pingdom integration, it will provide customers with live chat support along with responding to emails automatically. Customers will be able to get faster responses via live chat and they won’t have to send multiple emails to different departments just to get their issues respved.

When it comes to website monitoring, this is where Pingdom comes into the picture. There are several sites that can go down at any point in time for various reasons such as power failure, hardware failure, network problems, etc. So in order to ensure constant uptime of your client’s website, Pingdom can be used without any hassle. It monitors the website every minute and sends alerts to customers in case of downtime.

Benefits of Integration of Customerly and Pingdom

There are many benefits of using Customerly and Pingdom together. Some of them are mentioned below:

  • Providing immediate support . A website owner can respond to customers’ messages immediately rather than taking days or weeks to respond. The website owner can manage all the support requests through Customerly dashboard and choose a suitable representative to respond to the customer’s request. Also, there is no need to forward the incoming emails to different departments as all the requests will be handled by the same department in this scenario.
  • Time-saving . The ability to respond immediately will save both the time of the customers and employees who handle customer service requests. Customers can get immediate responses in case of an unwanted situation such as being locked out of their accounts or having some technical issue with their services or products purchased from the company. The employees and supervisors who handle customer service requests will save time as well because they won’t have to forward all emails to different departments in order to get appropriate responses.
  • Better relationships . Customers will have better relationships with companies that provide better customer service along with quick response times in case of technical issues or other problems faced by them. They will feel more comfortable with companies that respond quickly to their issues rather than leaving them waiting for days or weeks until their issues are respved which might create frustration in the minds of customers which will result in loss of business for the company if not taken care of on time.

Customerly integrated with Pingdom creates a powerful combination for small businesses that use both tops together. This combination can help businesses manage customer service requests and monitor websites in one place allowing employees and supervisors to focus on their core responsibilities and improve customer relationships at the same time.

The process to integrate Customerly and Pingdom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.