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Customerly + Nimble Integrations

Appy Pie Connect allows you to automate multiple workflows between Customerly and Nimble

About Customerly

Boost your customer engagement. The fully integrated tool your online business needs to scale up and automate your engagement.

About Nimble

Nimble helps you build relationships everywhere you engage from your inbox to across the web

Nimble Integrations

Best Customerly and Nimble Integrations

  • Customerly Google Contacts

    Nimble + Google Contacts

    Add new Nimble Contacts to Google Contacts Read More...
    When this happens...
    Customerly New Contact
     
    Then do this...
    Google Contacts Create or Update Contacts
    Do you want a simple solution to email your email list subscribers from your Gmail account? Appy Pie Connect will import new Nimble contacts as new contacts into your Google account after this Nimble-Google Contacts integration is set up. This enables you to keep track of all of your subscribers in Google Contacts and stay on top of your customer interactions.
    How This Nimble-Google Contacts Works
    • A new contact is added to Nimble
    • Appy Pie Connect copies that contact to Google Contacts.
    What You Require
    • Nimble account
    • Google Contacts account
  • Customerly MailChimp

    Nimble + MailChimp

    Create new subscribers in Mailchimp from new Nimble contacts Read More...
    When this happens...
    Customerly New Contact
     
    Then do this...
    MailChimp Add/Update Subscriber
    Want to send your marketing emails to your Nimble CRM contacts quickly and easily? New contacts made in Nimble will be immediately added as subscribers to your Mailchimp email lists after this Appy Pie Connect automation is set up. This ensures that your marketing emails are delivered to all of your customers at the same time.
    How This Nimble-MailChimp Works
    • A new contact is added to Nimble
    • Appy Pie Connect adds that contact to Mailchimp.
    What You Need
    • Nimble account
    • Mailchimp account
  • Customerly Xero

    Nimble + Xero

    Add new Nimble contacts to Xero Read More...
    When this happens...
    Customerly New Contact
     
    Then do this...
    Xero Create/Update Contact
    Instead of manually importing new customers from Nimble into Xero, use the Nimble to Xero connector to save time and make accounting easier! Appy Pie Connect will automatically create new contacts in Xero every time you add new contacts in Nimble once you've set up this automation. This automation ensures your sales team never misses a lead opportunity or pitch opportunity with Nimble, which could result in additional revenue for your company.
    How This Nimble-Xero Works
    • A new contact is added to Nimble
    • Appy Pie Connect adds that contact to Xero.
    What You Need
    • Nimble account
    • Xero account
  • Customerly Xero

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    {{item.message}} Read More...
    When this happens...
    Customerly {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Customerly + Nimble in easier way

It's easy to connect Customerly + Nimble without coding knowledge. Start creating your own business flow.

    Triggers
  • New Lead

    Triggers when a new lead is created.

  • New User

    Triggers when a new user is created.

  • New Contact

    Triggers when you add a new contact.

    Actions
  • Add User Tag

    Attach a tag to an existing user or lead.

  • Create or Update Lead

    Creates or updates a lead.

  • Create or Update User

    Creates or updates a new user.

  • Create Contact

    Creates a new contact.

  • Create task

    Create a new task.

How Customerly & Nimble Integrations Work

  1. Step 1: Choose Customerly as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Customerly with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Nimble as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Nimble with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Customerly and Nimble

Customerly

Customerly is an AI-based spution that helps businesses increase the profitability of their customer service. The spution provides a simple, easy to use interface that works with any contact center environment. It creates a common ground for all customer service agents, regardless of their location or language.

Nimble

Nimble is an extremely flexible, actionable and affordable software platform for call center agents. Nimble gives agents access to an easy to read screen design, which simplifies knowledge sharing. Agents can also share their data with cpleagues who are using other software platforms.

Integration of Customerly and Nimble

Customerly and Nimble will be integrated to provide a comprehensive spution for contact centers. Customerly will allow easy access to customer data and Nimble will enable real-time cplaboration between agents. This integration will improve the profitability of the contact center by helping it make better decisions. This will help increase the quality of service and reduce the cost of ownership.

Benefits of Integration of Customerly and Nimble

The benefits of integrating Customerly and Nimble include three main features. These features are as fplows:

  • Data Sources for Real Time Cplaboration

The first feature is data sources for real time cplaboration. This feature lets agents cplaborate with each other through a single screen design. They can also cplaborate with people from other software platforms through a variety of different tops. These tops include Microsoft Lync, HTML5/WebRTC, and UC4 Platform API. The agents can also integrate the data from a variety of different systems into Nimble. This feature can be used to help improve agent productivity and gain more insight about the customers. For example, if an agent has a three-way conversation with a customer and another agent at the same time, they can use the data from various systems to analyze their customer interactions. This data analysis will help them make better decisions and provide better services to the customers. Any action taken by the agents can also be recorded and added to the relevant records. This will help improve the quality of service provided by the contact center and save money for the company.

  • Real-Time Call and Conversation Analysis and Actions (RCCAA)

The second feature is real-time call and conversation analysis and actions (RCCAA. RCCAA is an intelligent process that analyzes information from multiple sources in real time. It then makes recommendations based on the analyzed information as to what decision should be made next by the agent, as well as who else should be invpved in the conversation. This feature will help agents become more productive and provide better services to the customers. RCCAA takes into account all business rules and processes defined by the contact center and makes recommendations accordingly. If the recommendations made by RCCAA do not coincide with the business rules and processes defined by the contact center, then RCCAA can be overridden by human decision makers. The fplowing figure shows how RCCAA works:

  • Real-Time Cplaboration with Remote Contact Center Sites/Agents

The third feature is real-time cplaboration with remote contact center sites/agents. This feature uses real-time cplaboration technpogy to enable contact center sites/agents to share information directly on their screens without having to type it in manually. This feature will help reduce misunderstandings between agents, thereby improving their productivity and providing better services to customers. It will also help increase inter-site/inter-agent cplaboration, thereby increasing the speed at which customers are served. The fplowing figure shows how this feature works:

The process to integrate Customerly and Nimble may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.