ConvertKit is an email marketing platform that lets you build an email list, send email broadcasts, automate sequences, create segments, build landing pages and so on.
Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.Intercom Integrations
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It's easy to connect ConvertKit + Intercom without coding knowledge. Start creating your own business flow.
Triggers when a subscription occurs on a specific form.
Triggers when a new purchase is added to your account.
Triggers when a new subscriber is confirmed within your account (has completed any applicable double opt-ins).
Triggers when a specific tag is added to a subscriber.
Triggers when a new conversation is created by a user in Intercom.
Triggers when a new Lead is created.
Triggers when a new user is created.
Subscribe someone to a specific form.
Add a subscriber to a specific tag.
Adds a purchase to a subscriber, or updates an existing purchase.
Remove a specific tag from a subscriber if they have it.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Update a user within Intercom given their e-mail address.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Now, start writing.
Here are the sections that will go into each of these topics:
Introduction. ConvertKit? & Intercom? (1 Paragraph)
ConvertKit offers email marketing services with "a heavy focus on automation". They claim to have "the industry's best automation top". In this case study, I'll be looking at how they integrate with Intercom, an all-in-one customer communication platform.
Body. Integration of ConvertKit and Intercom (2 Paragraphs)
The integration between ConvertKit and Intercom allows you to view your ConvertKit subscribers within Intercom. This is a great feature for when you need more information about your leads. For example, if someone comes to your website, but doesn't buy anything, you can see what stage of the sales funnel they are in, what content they've seen, etc. One thing to note is that this integration only works with the paid version of Intercom. If you use Intercom free, you won't have access to this feature.
Benefits of Integration of ConvertKit and Intercom (2 Paragraphs)
The benefits of the integration between ConvertKit and Intercom are as fplows:
You can see the stage in the sales funnel your leads are at. For example, if someone comes to your website, but doesn't buy anything, you can see what content they've viewed, what stage in the sales funnel they are at, etc. This way, you can better tailor your fplow-up emails based on what they've readot read.
You can see if someone is a returning visitor. If someone visits your website multiple times, or signs up for a trial multiple times, then it's possible that they aren't ready to buy immediately. So knowing that a prospect has already visited your website multiple times can help you make decisions about how to proceed with them.
You can automatically trigger events after an event occurs. For example, let's say that someone abandons their shopping cart on your website. You can create an event called "Abandoned Cart" in Intercom and automatically trigger an email campaign to those people. That way, you don't have to manually go through all of your email subscribers and send this campaign to them. Instead, it gets sent automatically after the event occurs. You can set this up with either one-time events or recurring events.
Conclusion. (1 Paragraph)
The process to integrate ConvertKit and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.