CloudTalk help modern sales and customer service teams provide better phone support and close more deals.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.Zoho Desk Integrations
It's easy to connect CloudTalk + Zoho Desk without coding knowledge. Start creating your own business flow.
Triggers when call is made via CloudTalk.
Triggers when a contact is created or updated in CloudTalk.
Triggers when new contact is created.
Trigger when new ticket comes.
Create a contact.
Update an existing contact.
Create an Account
Creates a customer.
Creates a Ticket.
Update a contact.
Updates an existing ticket.
CloudTalk is an application that enables its users to communicate with one another using voice, video and file sharing. It allows users to make calls to their friends, family, business associates etc. It also facilitates users to share files on their devices. CloudTalk’s features include the ability to make calls even when you are on the move; it has a simple interface that makes communication among different people easy and convenient. It is free of cost and provides high-quality communication with most advanced technpogy. It is also the most convenient communication platform available in the market today.
Zoho Desk is an online meeting software which was launched in 2007. It is cloud-based with features like desktop sharing, screen recording, video conferencing, sharing of notes etc. It has four components namely Zoho Meeting, Zoho Assist, Zoho Desk and Zoho Chat. It helps in cplating information from various sources for effective communication. The purpose of Zoho Desk is to enhance communication between multiple persons in a group or organization. This application provides an opportunity for communication with minimal cost.
Integration of CloudTalk and Zoho Desk creates better communication within an organization. Integration of these applications is beneficial in the fplowing ways:
CloudTalk and Zoho Desk work in tandem with each other to provide better communication among their users. They can be easily integrated with one another by using the API provided by CloudTalk. Thus, CloudTalk can be called from within Zoho Desk with the help of APIs. The callers will not have to pay for any charges when they use CloudTalk through Zoho Desk. The integration of these applications will assist customers and customers’ clients in understanding each other better without having to learn the technicalities of the product and services provided by their company and thereby create a positive image of their product and services in the minds of customers and customers’ clients.
It can be concluded that integration of CloudTalk and Zoho Desk will help organizations in enhancing communication between multiple persons in a group or organization. The benefits offered by such integrated systems are many and they include low cost of communication, easy communication among different people across the world, easy transfer of files across two or more devices and creation of a positive image of the product and services provided by the company among customers and customers’ clients. Integration of CloudTalk and Zoho Desk will therefore enable organizations to grow and prosper in today’s highly competitive market scenario.
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