Cloud Storage Store and serve files at Google scale.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
Freshdesk + GitHubCreate GitHub issues when Freshdesk tickets are updated Read More...
It's easy to connect Firebase Cloud Storage + Freshdesk without coding knowledge. Start creating your own business flow.
New File Within Cloud Storage
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Upload File in Cloud Storage
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Firebase Cloud Storage is a cloud storage service developed by Firebase, which is now owned by Google. It is a NoSQL cloud storage spution that offers unlimited storage capacity at no cost. The service allows developers to store and sync data stored on the Internet, which can be accessed using HTTP or HTTPS, authenticated via Firebase Authentication and backed up using Google Cloud Storage.
Freshdesk is the leading customer support software that provides an all-in-one spution for managing over 50,000 customers of a company. It has integrated with Google Apps Scripts. It has a fully customizable interface and features like Smart Inbox, multi-channel support, knowledge base, built in analytics and more.
The integration of Firebase Cloud Storage and Freshdesk will help reduce the burden of companies to store their customer information. They can use the advanced features of Google Apps Scripts to integrate both services together and create a platform where they can access their customer information from anywhere. This will also help them in email marketing and social media marketing as well because they can store their customers’ information on Firebase Cloud Storage and use it with other applications such as Google Adwords, Google Analytics etc.
There are many benefits of integrating Firebase Cloud Storage and Freshdesk. Some of the benefits are:
Faster customer support. With this integration, companies will be able to provide better customer support through its faster response time because of its seamless integration with other Google Applications like Google Adwords, Google Analytics etc.
Better data security. Customers’ data will be safe and secured because it is being stored in firebase Cloud Storage and secured by firebase authentication. This will give peace of mind to customers who are worried about data privacy.
Highly scalable. Companies can easily scale up their business without any hassle because there is no need to manage the infrastructure. This integration will help companies to focus on their core competencies.
Firebase Cloud Storage is one of the powerful tops for storing customer information, which helps companies in reducing their burden of storing data. Integrating Firebase Cloud Storage with Freshdesk will help them in providing better customer support as well as better data security.
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