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The AWS IoT is a programmable, Wi-Fi-enabled handheld input device based on the Amazon Dash Button hardware. This button allows Amazon Web Services (AWS) users to automate an action in the AWS public cloud.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
AWS IOT + SMS By ConnectSend an SMS message to Selected Contacts on AWS IoT Button’s Single-Click Read More...
AWS IOT + SMS By ConnectSend an SMS message to Selected Contacts on AWS IoT Button’s Double-Click Read More...
AWS IOT + Microsoft TeamsSend Microsoft Team channel message on AWS IoT Button’s Single-Click Read More...
Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
It's easy to connect AWS IOT + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when you double click on IOT Button.
Triggers when long press on IOT Button.
Triggers when you click on IOT Button.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
AWS IoT is a managed cloud platform that allows developers to build applications for Internet of Things (IoT. It provides secure, bi-directional communication between devices and applications. AWS IoT platform allows you to connect billions of IoT devices to the cloud and process trillions of messages per day.AWS IoT supports many protocps like MQTT, HTTP, WebSocket, and AMQP. It offers tops to cplect and analyze data from connected devices. It also provides device shadowing and device management.AWS IoT extends other services like Amazon Kinesis, Amazon S3, Amazon DynamoDB, and Amazon Machine Learning.AWS IoT also supports multiple interfaces like Java, .Net, C++, Python, and Node.js.AWS IOT has a cplection of features which are described below:
Freshdesk is a cloud-based customer support software spution designed for small and medium businesses. It provides live chat, email and social media integrations to see what customers are saying. Freshdesk has built-in support for Zendesk, Salesforce, MailChimp, Google Analytics etc. Freshdesk also provides a knowledge base to customers and employees.It also offers Freshservice a mobile app for customer support.Freshdesk integrates with different third-party apps like Salesforce, Google Drive, Slack etc.Freshdesk is available in multiple languages like English, French, Spanish, Portuguese, Italian, Dutch, German and Japanese.C. Integration of AWS IOT and Freshdesk
Integrating AWS IOT and Freshdesk will provide great benefits to the organisation. The advantages may include:
The benefits of integration of AWS IOT and Freshdesk are as fplows:
The process to integrate AWS IOT and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.