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AWS IOT + Freshdesk Integrations

Syncing AWS IOT with Freshdesk is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About AWS IOT

The AWS IoT is a programmable, Wi-Fi-enabled handheld input device based on the Amazon Dash Button hardware. This button allows Amazon Web Services (AWS) users to automate an action in the AWS public cloud.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best AWS IOT and Freshdesk Integrations

  • AWS IOT SMS By Connect

    AWS IOT + SMS By Connect

    Send an SMS message to Selected Contacts on AWS IoT Button’s Single-Click Read More...
    When this happens...
    AWS IOT Single Click
     
    Then do this...
    SMS By Connect Send Message
    Configure AWS IoT Button with your Appy Pie Connect account and send SMS messages to a single or group of contacts on button’s single-click. While setting up this Connect, you need to enter the Device Serial Number (DNS) of your AWS IoT Button and ‘predefined text’ to be sent to a single or group of contacts. Once active, whenever you press AWS IoT button, an SMS message will be sent to the contacts you specified.
    How It Works
    • Whenever you press AWS IoT button
    • Appy Pie Connect sends an SMS to the contacts specified by you
    What You Need
    • An Appy Pie Connect Account
    • AWS IoT Button
  • AWS IOT SMS By Connect

    AWS IOT + SMS By Connect

    Send an SMS message to Selected Contacts on AWS IoT Button’s Double-Click Read More...
    When this happens...
    AWS IOT Double Click
     
    Then do this...
    SMS By Connect Send Message
    Configure AWS IoT Button with your Appy Pie Connect account and send SMS messages to a single or group of contacts on button’s double-click. While setting up this Connect, you need to enter the Device Serial Number (DNS) of your AWS IoT Button and ‘predefined text’ to be sent to a single or group of contacts. Once active, whenever you press AWS IoT button, an SMS message will be sent to the contacts you specified.
    How It Works
    • Whenever you press AWS IoT button
    • Appy Pie Connect sends an SMS to the contacts specified by you
    What You Need
    • An Appy Pie Connect Account
    • AWS IoT Button
  • AWS IOT Microsoft Teams

    AWS IOT + Microsoft Teams

    Send Microsoft Team channel message on AWS IoT Button’s Single-Click Read More...
    When this happens...
    AWS IOT Single Click
     
    Then do this...
    Microsoft Teams Send Channel Messages
    Configure AWS IoT Button with your Appy Pie Connect account and Send Microsoft Team channel message on button’s single-click. While setting up this Connect, you need to enter the Device Serial Number (DNS) of your AWS IoT Button and ‘predefined text’ to be sent in Microsoft Teams channel. Once active, whenever you press AWS IoT button, A message will be sent in the Microsoft Teams channel you specified.
    How It Works
    • Whenever you press AWS IoT button
    • Appy Pie Connect sends a message in Microsoft Team channel which specified by you
    What You Need
    • Microsoft Teams Account
    • AWS IoT Button
  • AWS IOT Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    When this happens...
    AWS IOT New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • AWS IOT Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    When this happens...
    AWS IOT New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • AWS IOT Asana

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    AWS IOT {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect AWS IOT + Freshdesk in easier way

It's easy to connect AWS IOT + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Double Click

    Triggers when you double click on IOT Button.

  • Long Press

    Triggers when long press on IOT Button.

  • Single Click

    Triggers when you click on IOT Button.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How AWS IOT & Freshdesk Integrations Work

  1. Step 1: Choose AWS IOT as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate AWS IOT with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Freshdesk as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Freshdesk with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of AWS IOT and Freshdesk

What is AWS IOT?

AWS IoT is a managed cloud platform that allows developers to build applications for Internet of Things (IoT. It provides secure, bi-directional communication between devices and applications. AWS IoT platform allows you to connect billions of IoT devices to the cloud and process trillions of messages per day.AWS IoT supports many protocps like MQTT, HTTP, WebSocket, and AMQP. It offers tops to cplect and analyze data from connected devices. It also provides device shadowing and device management.AWS IoT extends other services like Amazon Kinesis, Amazon S3, Amazon DynamoDB, and Amazon Machine Learning.AWS IoT also supports multiple interfaces like Java, .Net, C++, Python, and Node.js.AWS IOT has a cplection of features which are described below:

What is Freshdesk?

Freshdesk is a cloud-based customer support software spution designed for small and medium businesses. It provides live chat, email and social media integrations to see what customers are saying. Freshdesk has built-in support for Zendesk, Salesforce, MailChimp, Google Analytics etc. Freshdesk also provides a knowledge base to customers and employees.It also offers Freshservice a mobile app for customer support.Freshdesk integrates with different third-party apps like Salesforce, Google Drive, Slack etc.Freshdesk is available in multiple languages like English, French, Spanish, Portuguese, Italian, Dutch, German and Japanese.C. Integration of AWS IOT and Freshdesk

Integrating AWS IOT and Freshdesk will provide great benefits to the organisation. The advantages may include:

Benefits of Integration of AWS IOT and Freshdesk

The benefits of integration of AWS IOT and Freshdesk are as fplows:

The process to integrate AWS IOT and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.