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Autotask + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between Autotask and ServiceNow

About Autotask

Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best Autotask and ServiceNow Integrations

  • Autotask MailChimp

    Autotask + MailChimp

    Create or update Mailchimp subscribers from Autotask contacts Read More...
    When this happens...
    Autotask New Contact
     
    Then do this...
    MailChimp Add/Update Subscriber

    Working with multiple apps can get complicated, especially when you have to manage multiple customer contacts across these apps. However, thanks to automation services like Appy Pie Connect, it can get much easier for you! Use this integration and manage your customer contacts like never before. Once active, we will watch your Autotask account for you and whenever a new contact is added to it, Appy Pie Connect will automatically create a new subscriber or update an existing one on your Mailchimp.

    How this works
    • A new contact is added to Autotask
    • Appy Pie Connect adds or updates a subscriber to your Mailchimp account
    What You Need
    • An Autotask account
    • A Mailchimp account
  • Autotask Google Sheets

    Autotask + Google Sheets

    Add new Autotask accounts to a Google Sheets spreadsheet Read More...
    When this happens...
    Autotask New Account
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Do you manage the accounts in your Autotask CRM with spreadsheets? Well, now you can automate the manual process by connecting your Autotask to Google Sheet with Appy Pie Connect. Once you enable this connect flow, every new account created in Autotask will automatically be added to a Google Sheets spreadsheet. Then you can do all of your follow-ups, make notes, and add attachments from inside this Google Sheet.
    How This Autotask-Google Sheets Integration Works
    • A new Account is found on your Autodesk account
    • Appy Pie Connect adds that Account's information to a row in Google Sheet
    What You Need
    • Autotask
    • Google Sheets
  • Autotask Microsoft Dynamics CRM

    Autotask + Microsoft Dynamics CRM

    Add every new Autotask account to Microsoft Dynamics CRM Read More...
    When this happens...
    Autotask New Account
     
    Then do this...
    Microsoft Dynamics CRM Create Account
    Do you love saving time and getting work done without wasting a minute of your day? Then we've got a treat for you! This connect flow will automatically create an account in Microsoft Dynamics CRM for every new account created in Autotask. The best part is that you can use the provided form fields to add important information right away, like their name and email address, which will already be added to the account when it's created.
    How This Autotask-Microsoft Dynamics Integration Works
    • A new Account is added to Autodesk
    • Appy Pie Connect adds that Account's information to Microsoft Dynamics CRM
    What You Need
    • Autotask
    • Microsoft Dynamics CRM
  • Autotask ServiceNow

    Gmail + ServiceNow

    Create records in ServiceNow on new labeled emails in Gmail [REQUIRED : Business Gmail Account] Read More...
    When this happens...
    Autotask New Labeled Email
     
    Then do this...
    ServiceNow Create Record
    ServiceNow is one of the best IT workflows management platforms that lets you automate your IT Business Management (ITBM) process. Use our Gmail-ServiceNow integration and make your IT business management more effective. After setting this integration up, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. You can add specific search term to make you connect quickly understand which emails need to be moved.
    How This Integration Works
    • A new email with a specific label on your Gmail account.
    • Appy Pie Connect automatically creates a record in your ServiceNow account
    What You Need
    • A Gmail account
    • A ServiceNow account
  • Autotask ServiceNow

    {{item.triggerAppName}} + {{item.actionAppName}}

    {{item.message}} Read More...
    When this happens...
    Autotask {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}
Connect Autotask + ServiceNow in easier way

It's easy to connect Autotask + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • New Account

    Triggers whenever a new Account is added.

  • New Appointment

    Triggers whenever a new appointments is added.

  • New Configuration Item

    Triggers when a new Configuration Item is found.

  • New Holiday

    Triggers whenever a new holiday is added.

  • New Project

    Triggers when a new Project is found.

  • New Task

    Triggers when a new Task is found.

  • New Ticket

    Triggers when a new Ticket is found.

  • New Time Entry

    Triggers when a new Time Entry is found.

  • New Todos

    Triggers whenever a new account todos is added.

  • New or Updated Contact

    Triggers whenever a new or updated Contact is found.

  • New or Updated Ticket Note

    Triggers when a ticket note is updated or created.

  • Service Call

    Trigger if a service call was created/setup

  • Updated Account

    Triggers when an Account is updated.

  • Updated Ticket

    Triggers when a ticket is updated.

  • Updated Time Entry

    Triggers when a Time Entry is updated.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Create Account

    Creates an account.

  • Create Contact

    Creates a contact.

  • Create Ticket

    Creates a ticket.

  • Create Ticket Note

    Creates a ticket note.

  • Create Time Entry

    Creates a Time Entry.

  • Update Ticket

    Updates a ticket.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Autotask & ServiceNow Integrations Work

  1. Step 1: Choose Autotask as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Autotask with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select ServiceNow as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate ServiceNow with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Autotask and ServiceNow

Autotask Corporation is a software company known for offering scalable cloud technology that allows a business to manage their customers. It is considered as one of the leading providers of software that enables a business to take care of customer relationship management (CRM. processes such as billing, customer service, and maintenance. Autotask is known as an innovator in helping businesses to grow and increase their revenue.The company was founded in 2008 by four executives who were previously working for OpenText Corporation. They aimed to provide an efficient way for small and midsize businesses (SMBs. to deal with customer relations and other business operations. In 2011, the company was mentioned as one of the fastest growing companies in Canada.Autotask is headquartered in Toronto, Ontario. The company has offices in North America, Europe and Asia.In 2016, the company has almost 300 employees worldwide. They are working together to achieve their goal of becoming the leader in cloud-based service management for SMBs.ServiceNow is an application software provider specializing in enterprise IT service management. It offers IT service management software that aims to help businesses to improve their IT performance. The company is based in Santa Clara, California.ServiceNow was founded in 2004. In 2011, it became a public company listed on NASDAQ under the ticker symbol NOW. The company is currently managed by CEO Fred Luddy who joined the company in 2010. He replaced founder Fred Luddy. ServiceNow employees more than 5000 people worldwide.In 2015, ServiceNow announced that it had annual revenues of $1 billion for the first time ever. In 2016, the company also acquired Krontos Inc., a provider of IT infrastructure management solutions for $134 million.ServiceNow is listed among the IT giants such as Google, Oracle and Microsoft.

    What is Autotask?

Autotask provides a web-based platform that integrates CRM, desktop and mobile technologies to streamline business processes and help organizations to improve their customer experiences. A business can manage its leads, customers, sales opportunities, and billing from one single source. Constituents or customers can be submitted through the web or other mobile devices.Autotask develops cloud-based applications that optimize business processes and save money for organizations. It offers products that are specially designed for various industries such as manufacturing, retail, government, healthcare, telecommunications and nonprofit.Autotask has over 9000 clients worldwide who are using their products in over 200 countries around the globe. Some of its clients are Geico, Microsoft, USAA, Progressive Insurance and SunTrust Bank.C. Benefits of Integration of Autotask and ServiceNow

Integration of Autotask and ServiceNow will bring benefits to both companies such as:

  • Improved Customer Experience
  • Increased Efficiency
  • Greater Revenue Opportunities
  • Cost Savings
  • Competitive Advantage

The process to integrate Autotask and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.