Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.
Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.Canny Integrations
Autotask + MailChimpCreate or update Mailchimp subscribers from Autotask contacts Read More...
Working with multiple apps can get complicated, especially when you have to manage multiple customer contacts across these apps. However, thanks to automation services like Appy Pie Connect, it can get much easier for you! Use this integration and manage your customer contacts like never before. Once active, we will watch your Autotask account for you and whenever a new contact is added to it, Appy Pie Connect will automatically create a new subscriber or update an existing one on your Mailchimp.
Autotask + Google SheetsAdd new Autotask accounts to a Google Sheets spreadsheet Read More...
Autotask + Microsoft Dynamics CRMAdd every new Autotask account to Microsoft Dynamics CRM Read More...
Canny + Google SheetsAdd new Canny votes as spreadsheet rows in Google Sheets Read More...
It's easy to connect Autotask + Canny without coding knowledge. Start creating your own business flow.
Triggers whenever a new Account is added.
Triggers whenever a new appointments is added.
Triggers when a new Configuration Item is found.
Triggers whenever a new holiday is added.
Triggers when a new Project is found.
Triggers when a new Task is found.
Triggers when a new Ticket is found.
Triggers when a new Time Entry is found.
Triggers whenever a new account todos is added.
Triggers whenever a new or updated Contact is found.
Triggers when a ticket note is updated or created.
Trigger if a service call was created/setup
Triggers when an Account is updated.
Triggers when a ticket is updated.
Triggers when a Time Entry is updated.
Triggers when a new comment is created.
Triggers when a new post is created.
Triggers when a new vote is created.
Triggers when a post's status is changed.
Creates an account.
Creates a contact.
Creates a ticket.
Creates a ticket note.
Creates a Time Entry.
Updates a ticket.
Changes a post's status.
Autotask is the leading provider of business software to the IT professional market. Canny is a fully integrated on-demand IT service management platform that helps IT professionals deliver IT services and manage their businesses more efficiently. Autotask and Canny have integrated their products to provide IT organizations with an end-to-end view of the entire IT lifecycle, including provisioning, monitoring, ticket management, billing and reporting.
Autotask only recently acquired Canny and has already integrated the two companies’ products. Users can now use Canny’s web-based portal to manage Autotask Remote Contrp sessions as well as check-in on technicians who are working remotely. The integration between Autotask and Canny provides a hpistic view of the customer’s IT infrastructure and real-time access to staff actions, such as when a technician logs in to a computer or changes its settings. The integration also allows technicians to view case details from their own Autotask Remote Contrp top, whether they are connected to the customer’s network or not. The integration increases the efficiency of remote support by allowing technicians to quickly assess a customer issue while providing an overview of all active cases at the same time.
The integration between Autotask and Canny allows users to access customer data from Canny’s web portal, making it easier for administrators to use the information to make real-time decisions about how to serve customers. For example, if a technician is working on an issue, but another technician is available to take over, the administrator can assign that technician to the case using Canny’s web portal before the first technician completes his work. Since Autotask and Canny have integrated their products, users can also monitor the status of cases from inside the Autotask Remote Contrp top, which lets them see whether technicians are still working on a case or have completed their tasks without having to switch between products. This integration makes it easier for administrators to serve customers efficiently and to ensure that they get prompt resputions for their issues.
Autotask and Canny have integrated their products so that users can more easily serve their customers. The integration allows users to view case details from Canny’s web portal, regardless of whether the customer is connected to the Internet or not. If a technician is working on a case, but another technician is available to take over, the administrator can assign that technician to the case using Canny’s web portal before the first technician completes his work. When a technician checks in on one of his own cases using Autotask Remote Contrp, he can see whether other technicians have checked in on that case yet. The integration makes it easier for administrators to serve customers efficiently and to ensure that they get prompt resputions for their issues.
The process to integrate Autotask and Canny may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.