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Autotask + Canny Integrations

Appy Pie Connect allows you to automate multiple workflows between Autotask and Canny

About Autotask

Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.

About Canny

Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.

Canny Integrations

Best Autotask and Canny Integrations

  • Autotask MailChimp

    Autotask + MailChimp

    Create or update Mailchimp subscribers from Autotask contacts Read More...
    When this happens...
    Autotask New Contact
     
    Then do this...
    MailChimp Add/Update Subscriber

    Working with multiple apps can get complicated, especially when you have to manage multiple customer contacts across these apps. However, thanks to automation services like Appy Pie Connect, it can get much easier for you! Use this integration and manage your customer contacts like never before. Once active, we will watch your Autotask account for you and whenever a new contact is added to it, Appy Pie Connect will automatically create a new subscriber or update an existing one on your Mailchimp.

    How this works
    • A new contact is added to Autotask
    • Appy Pie Connect adds or updates a subscriber to your Mailchimp account
    What You Need
    • An Autotask account
    • A Mailchimp account
  • Autotask Google Sheets

    Autotask + Google Sheets

    Add new Autotask accounts to a Google Sheets spreadsheet Read More...
    When this happens...
    Autotask New Account
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Do you manage the accounts in your Autotask CRM with spreadsheets? Well, now you can automate the manual process by connecting your Autotask to Google Sheet with Appy Pie Connect. Once you enable this connect flow, every new account created in Autotask will automatically be added to a Google Sheets spreadsheet. Then you can do all of your follow-ups, make notes, and add attachments from inside this Google Sheet.
    How This Autotask-Google Sheets Integration Works
    • A new Account is found on your Autodesk account
    • Appy Pie Connect adds that Account's information to a row in Google Sheet
    What You Need
    • Autotask
    • Google Sheets
  • Autotask Microsoft Dynamics CRM

    Autotask + Microsoft Dynamics CRM

    Add every new Autotask account to Microsoft Dynamics CRM Read More...
    When this happens...
    Autotask New Account
     
    Then do this...
    Microsoft Dynamics CRM Create Account
    Do you love saving time and getting work done without wasting a minute of your day? Then we've got a treat for you! This connect flow will automatically create an account in Microsoft Dynamics CRM for every new account created in Autotask. The best part is that you can use the provided form fields to add important information right away, like their name and email address, which will already be added to the account when it's created.
    How This Autotask-Microsoft Dynamics Integration Works
    • A new Account is added to Autodesk
    • Appy Pie Connect adds that Account's information to Microsoft Dynamics CRM
    What You Need
    • Autotask
    • Microsoft Dynamics CRM
  • Autotask Google Sheets

    Canny + Google Sheets

    Add new Canny votes as spreadsheet rows in Google Sheets Read More...
    When this happens...
    Autotask New Vote
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Data doesn’t come to life until its put to use. Our Canny-Google Sheets automatically add all your Canny votes to Google Sheets, so you can get insights faster. Organize your leads, surveys, customer feedback, or anything else you want. All you have to do is set up this connect and things will happen automatically.
    How This Canny-Google Sheets Integration Works
    • A user votes on a post in Canny
    • Appy Pie Connect creates a spreadsheet row in Google Sheets
    Apps Involved
    • Calendly account
    • Google Sheets
  • Autotask GitHub

    Canny + GitHub

    Create GitHub issues for new Canny posts Read More...
    When this happens...
    Autotask New Post
     
    Then do this...
    GitHub Create Issue
    Never lose an issue again. This integration automatically creates a GitHub issue for every new Canny post, saving you the hassle of having yet another backlog. Set up this Canny-GitHub integration and Appy Pie Connect will automatically create an issue in GitHub whenever a new post is created in Canny. This is an excellent method for escalating and resolving more serious conflicts.
    How This Integration Works
    • A user creates a post in Canny
    • Appy Pie Connect automatically creates a GitHub issue
    What You Need
    • Canny account
    • GitHub account
  • Autotask GitHub

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    {{item.message}} Read More...
    When this happens...
    Autotask {{item.triggerTitle}}
     
    Then do this...
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Connect Autotask + Canny in easier way

It's easy to connect Autotask + Canny without coding knowledge. Start creating your own business flow.

    Triggers
  • New Account

    Triggers whenever a new Account is added.

  • New Appointment

    Triggers whenever a new appointments is added.

  • New Configuration Item

    Triggers when a new Configuration Item is found.

  • New Holiday

    Triggers whenever a new holiday is added.

  • New Project

    Triggers when a new Project is found.

  • New Task

    Triggers when a new Task is found.

  • New Ticket

    Triggers when a new Ticket is found.

  • New Time Entry

    Triggers when a new Time Entry is found.

  • New Todos

    Triggers whenever a new account todos is added.

  • New or Updated Contact

    Triggers whenever a new or updated Contact is found.

  • New or Updated Ticket Note

    Triggers when a ticket note is updated or created.

  • Service Call

    Trigger if a service call was created/setup

  • Updated Account

    Triggers when an Account is updated.

  • Updated Ticket

    Triggers when a ticket is updated.

  • Updated Time Entry

    Triggers when a Time Entry is updated.

  • New Comment

    Triggers when a new comment is created.

  • New Post

    Triggers when a new post is created.

  • New Vote

    Triggers when a new vote is created.

  • Post Status Change

    Triggers when a post's status is changed.

    Actions
  • Create Account

    Creates an account.

  • Create Contact

    Creates a contact.

  • Create Ticket

    Creates a ticket.

  • Create Ticket Note

    Creates a ticket note.

  • Create Time Entry

    Creates a Time Entry.

  • Update Ticket

    Updates a ticket.

  • Change Post Status

    Changes a post's status.

How Autotask & Canny Integrations Work

  1. Step 1: Choose Autotask as a trigger app and Select "Trigger" from the Triggers List.

    (30 seconds)

  2. Step 2: Authenticate Autotask with Appy Pie Connect.

    (10 seconds)

  3. Step 3: Select Canny as an action app.

    (30 seconds)

  4. Step 4: Pick desired action for the selected trigger.

    (10 seconds)

  5. Step 5: Authenticate Canny with Appy Pie Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Autotask and Canny

Autotask is the leading provider of business software to the IT professional market. Canny is a fully integrated on-demand IT service management platform that helps IT professionals deliver IT services and manage their businesses more efficiently. Autotask and Canny have integrated their products to provide IT organizations with an end-to-end view of the entire IT lifecycle, including provisioning, monitoring, ticket management, billing and reporting.

Integration of Autotask and Canny

Autotask only recently acquired Canny and has already integrated the two companies’ products. Users can now use Canny’s web-based portal to manage Autotask Remote Contrp sessions as well as check-in on technicians who are working remotely. The integration between Autotask and Canny provides a hpistic view of the customer’s IT infrastructure and real-time access to staff actions, such as when a technician logs in to a computer or changes its settings. The integration also allows technicians to view case details from their own Autotask Remote Contrp top, whether they are connected to the customer’s network or not. The integration increases the efficiency of remote support by allowing technicians to quickly assess a customer issue while providing an overview of all active cases at the same time.

Benefits of Integration of Autotask and Canny

The integration between Autotask and Canny allows users to access customer data from Canny’s web portal, making it easier for administrators to use the information to make real-time decisions about how to serve customers. For example, if a technician is working on an issue, but another technician is available to take over, the administrator can assign that technician to the case using Canny’s web portal before the first technician completes his work. Since Autotask and Canny have integrated their products, users can also monitor the status of cases from inside the Autotask Remote Contrp top, which lets them see whether technicians are still working on a case or have completed their tasks without having to switch between products. This integration makes it easier for administrators to serve customers efficiently and to ensure that they get prompt resputions for their issues.

Autotask and Canny have integrated their products so that users can more easily serve their customers. The integration allows users to view case details from Canny’s web portal, regardless of whether the customer is connected to the Internet or not. If a technician is working on a case, but another technician is available to take over, the administrator can assign that technician to the case using Canny’s web portal before the first technician completes his work. When a technician checks in on one of his own cases using Autotask Remote Contrp, he can see whether other technicians have checked in on that case yet. The integration makes it easier for administrators to serve customers efficiently and to ensure that they get prompt resputions for their issues.

The process to integrate Autotask and Canny may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.