Asana is a task management tool that brings all of your team's work together in one place. It lets you organize tasks by project, phases, priority level, due date, assignee, and tags. Asana is a great tool to manage even the largest and most complex projects.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
It's easy to connect Asana + Freshservice without coding knowledge. Start creating your own business flow.
Triggers whenever a task within a project is marked as completed. Does not trigger on completed subtasks.
Triggered whenever you add a new project.
Triggers on an addition of a new story.
Triggers upon an addition of a new subtask.
Triggers every time you create a new tag.
Triggers whenever a new task is added to a project.
Triggers whenever a new task is added to a workspace.
Triggered every time you add a new team.
Triggered once a new user is added.
Triggers every time you add a tag to a task.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Adds a new project.
Adds a new story (a comment is a story).
Adds a new task.
Updates an existing Task.
The purpose of this report is to provide an overview of Asana and Freshservice.
Asana is a web-based application that is used for managing projects and tasks. It is designed to be a team collaboration tool. It allows for the assignment of tasks, tracking of progress, time management, and communication between team members.
Freshservice is an ITSM software application that provides ITIL-based (IT Infrastructure Library. services like real-time monitoring, ticketing system, and service desk.
Asana was launched in August 2011 and has since undergone four major releases. Asana is currently available in English, German, Japanese, French, Spanish, Russian, Chinese, Italian, Portuguese, and Dutch. The latest update to Asana was released in July 2012 and included an iOS app to allow access to the application on mobile devices.Asana integrates with third-party tools like Dropbox, Google Drive, Box, iCal, and Gmail to allow users to manage tasks from within their personal accounts and allows team members outside of Asana to view tasks assigned to them and comment on them. Freshservice provides task management functionality and can be integrated with other applications such as JIRA or ServiceNow. Integration with these applications allows users to migrate tickets from one platform to another.
A business case study of the integration of Asana and Freshservice would provide a greater understanding of how the two applications could benefit a company. In addition, additional research into Freshservice could provide insight into its features and functionality.
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