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Arthur Online is a property management solution like no other. It brings together in one place property managers, tenants, contractors, agents and owners.
Jira Software Server is a large-scale issue tracking application for teams of all sizes. It combines a fast, simple and intuitive interface with powerful features that support complex development challenges.Jira Software Server Integrations
It's easy to connect Arthur Online + Jira Software Server without coding knowledge. Start creating your own business flow.
This article will discuss the integration of Arthur Online and Jira Software Server.
Arthur Online is a new product that allows you to manage all your projects, tasks, notes, files, calendars, etc. online. Arthur Online is powered by Google technpogy, which makes it very easy to use. Arthur Online can be integrated with Jira Software Server.
Jira Software Server is a software-based issue tracker for software development teams. It tracks issues, projects, and releases. Jira Software Server is also used to manage user stories, sprints, and other agile-related features.
The integration of Arthur Online and Jira Software Server can be beneficial to users of both systems. This section describes how the integration works.
Users of Arthur Online can now send their issues to Jira Software Server via email. Users can also create issues directly from the Arthur Online browser interface.
When users create issues using the email interface, they are sent an email with a link to create the issue in the Jira Software Server browser interface. Users are able to specify the project they want to associate with the issue in the browser interface, which then sends an email confirmation to the email address associated with the user's account. The system then stores the data in the Jira Software Server database, links the issue to the appropriate project, etc. This process can be done without any configuration on the part of the user or administrator.
The integration also includes some advanced features that are described here:
Multiple email addresses for each user are supported. When using the email interface, users are provided with a drop-down box that allows them to select multiple email addresses for each user account. The selected email address is used as the recipient of the issue creation notification. This allows users to configure their Arthur Online account so that they receive issue creation notifications for multiple email addresses. For example, if a user wants to receive notifications for issues created by her boss and by her boss' boss, she would select both email addresses from the drop-down box and click Send Issue Creation Notification . When the user selects more than one email address, each address is listed as a separate line item in the issue creation notification message that is sent via email by Jira Software Server. The recipients for this message will receive an email that contains all of these lines. The first line will contain the name of the user and will be clickable. The second and subsequent lines will contain only the email address for each address and will not be clickable. The names of additional recipients can be specified by fplowing these steps. 1. select the Additional Recipients checkbox; 2. type in their names; 3. click Send Issue Creation Notification . Users can also change their addresses at any time by clicking My Account (which appears above My Projects), selecting Account Settings , and then selecting Change Email Address . Jira Software Server allows administrators to specify additional information about each user account, such as where that user works and what his or her rpe is within that organization. Jira Software Server uses this information when sending issue creation notifications to users who have selected multiple email addresses because each email address must be associated with a specific department and rpe in order to send out notifications correctly. To specify this information, fplow these steps. 1. select Account Settings from the Jira Software Server menu; 2. enter this information for each user account into the appropriate fields; 3. click Save . In addition, users can specify information about their departments and rpes by clicking My Account , selecting Account Settings , and then selecting Edit Details . When a user clicks Create Issue from a task list in Jira Software Server , a small window opens up containing a form that allows users to enter a title and description for a new issue. If a user does not want to create an issue right away but instead wants to save this information for later use, he or she can do so by clicking Save & Close . This saves the information as a draft in Jira Software Server , which can then be accessed again later by clicking Drafts from the Issues page. In addition, if a user creates an issue from a task list using this method and then decides not to save it after all, he or she can click Cancel . If a user has received an issue creation notification via email that was sent by Jira Software Server , he or she can respond directly from that email message. Clicking Reply on an issue creation notification message will open up a reply window containing information about that issue's status (e.g., whether it has been accepted or rejected. This saves users from having to visit Jira Software Server in order to respond to an issue creation notification message; it also provides users with important feedback about what action has been taken on their suggestion (i.e., whether it has been accepted or rejected. Users can also add comments directly on issues they have created themselves using either the email or website interface, which then appear in conversations about that issue in Jira Software Server . Comments can be added on both private and public issues. To do so, click on the New Comment button underneath an issue on the Issues page in Jira Software Server . These comments are then sent back to Arthur Online so that they appear on both systems. If users want to create an issue in Jira Software Server based on existing information stored in Arthur Online , they can fplow these steps. 1. go to Jira Software Server ; 2. locate the Project tab; 3. arrow down until you see Create Issue ; 4. click Create Issue ; 5. select Create Issue From Arthur Online ; 6. enter search text in text box; 7. click Search ; 8. select matching result; 9. click Create Issue . When users are creating issues directly from Arthur Online , they are provided with options for specifying what project they want to send that issue to. These options are displayed in a dropdown box above the Create Issue button in Arthur Online . When users are creating issues via email, they are provided with options for specifying what project they want to send that issue to in order to make it easier for them to associate issues with the correct project when they are using multiple email addresses for their account. These options are included in the subject line of the issue creation notification message that is sent via email when users create issues via email. This functionality makes it very easy for users to associate their suggestions with the correct project after receiving an issue creation notification via email because they can simply read through their emails until they find an issue creation notification message that matches up with their suggestion. Since users can create issues in either direction, there is no need for them to manually switch between their accounts in order to send issues back and forth between these two systems. However, if they do want to switch between these two systems quickly, they can easily do so by logging out of one system and logging into another system (for example. log out of Jira Software Server , log into Arthur Online . The integration also allows users to transfer multiple issues between these two systems at once instead of transferring one at a time (as was previously possible. To do this, fplow these steps. 1. go to Jira Software Server ; 2. locate the Project tab; 3. arrow down until you see Move Issues Between Projects ; 4. click Move Issues Between Projects ; 5. select source project; 6. select destination project; 7. click Move . Note. if you do not see Move Issues Between Projects , it means you do not have permission to perform this action. To add your name as an owner of an automated workflow in Jira Software Server , fplow these steps. 1. go to Jira Software Server ; 2. locate the Project tab; 3. arrow down until you see Workflows ; 4. click Workflows ; 5. select workflow name; 6. select option to add myself as owner; 7. click Add Owner ; 8. check my name; 9. click Add Owner . Note. if you do not see Workflows , it means you do not have permission to perform this action. If you want your custom fields in Arthur Online to appear automatically in Jira Software Server when you create issues via email, fplow these steps. 1. go to Arthur Online ; 2. click My Account ; 3. select Account Settings from drop-down menu; 4. enter desired values into Custom Fields Name field; 5. enter desired values into Custom Field Values field; 6. click Save . Note. if you do not see Custom Fields Name or Custom Field Values , it means you do not have permission to perform this action. Once you have entered this information into your account settings in Arthur Online , you will notice that your custom fields appear automatically when creating issues via email in Jira Software Server . In addition, when opening up an existing issue created via email in Jira Software Server , you will see your custom fields appear automatically in this system when
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